While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer experience

Ordered an adapter over a month ago, stating next day shipping on their website. I have received no communication from them apart from that the piece is being anodised and will ship in a week. That was 2.5 weeks agai and no reply to the 2 follow up emails I have written. I have now raised a formal complaint for the lack of an issued refund and am going through my payment provider to cancel the order. They do not communicate. They take your money, refuse to ship the products and then ignore your refund requests. I wanted to think they were good but this company is a scam. I’m opening a formal investigation with my lawyers in the UK

May 6, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bad quality, bad customer service

I bought a defective 500€ Kipon Baveyes P67–L 0.7x adapter (blue spot in highlights, documented by other users).
Despite multiple attempts to contact Kipon, I received no response.
Customer service is extremely bad, and product quality seems inconsistent.
I strongly advise against buying from them.

January 2, 2026
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look