Kitchen Magic Reviews 1,292

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, noting that interactions were pleasant from start to finish. The service provided is frequently highlighted as excellent, with many people appreciating the quick and high-quality work, often completed in a timely manner. Reviewers are particularly impressed with the superb quality of the products, including doors and worktops, which transform their kitchens. However, some people were dissatisfied with the pricing, finding certain costs, like old cupboard removal, to be exorbitant. A few other people also felt that the after-sales service was poor, citing issues with unfinished work, damaged items, and a lack of accountability for mistakes. There were also occasional mentions of fitters being in a hurry or not showing care for the property.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent standard of... See more

Product

Users describe positive interactions with the product, often praising the superb quality of materials and the... See more

Price

Clients share ambiguous opinions on price. While some reviewers found the pricing reasonable, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Cindy the salesperson who was very efficient at her job. Artur the fitter came to fit the units and other jobs, and he did an excellent job. The only negative aspect of this company is, that i... See more

Company replied

Rated 5 out of 5 stars

I found my experience with Kitchen Magic from start to finish was excellent. Wayne the rep gave me some honest and useful advise regarding choice of units and the timeline was as he advised me.... See more

Company replied

Rated 5 out of 5 stars

Everyone from start to finish was very professional. Our fitter Sanjay did an excellent job attention to detail and he worked hard to complete the work to a high standard. We're very pleased with the... See more

Company replied

Rated 5 out of 5 stars

This Company really seems to care about their customers. My experience was a very good one fron Aga, who came to do the initial conversationand measure, the Surveyor, lovely man and the brilliant 3 fi... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Home Improvement Store

Written by the company

Is your kitchen feeling a little lackluster? A stunning makeover from Kitchen Magic will breathe new life into your kitchen! By replacing doors, drawer fronts, and worktops, we can completely transform your kitchen—at a fraction of the cost of a full re-fit. From design to bespoke manufacture and expert installation, Kitchen Magic handles it all, making the process effortless for you. Now that’s magic!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional installers

Wlod and Jakub were a good team of installers who took pride in their work. They were polite, professional, productive and respectful in our home too. A good experience using Kitchen Magic overall.

March 20, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi Mark,

Thank you for leaving us a review.

We are so happy that you had such a good experience and will pass your kind words onto Wlod and Jakub.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

You have a wonderful team

You have a wonderful team! They made everything so easy for us and it was installed so quickly! The installer worked in a very methodical, clean and tidy way. We love our new Magic kitchen!

March 20, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Mrs Wilford,

Thank you for leaving us a review.

We're so happy that you love the kitchen and will pass on your kind words to everyone involved.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Very efficient service from beginning to end

Great service from first visit to end of work and very pleased with results.

March 9, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Miss Bickley,

Thank you for leaving us a review.

We really appreciate the feedback and are so happy that you are pleased with the result.

Best wishes
The Kitchen Magic Team

Rated 4 out of 5 stars

Arrived on time,friendly

Arrived on time,friendly

March 20, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Keith,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Efficient and Great Workmanship

Quick and easy to deal with, and installed with precision.

March 6, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Paul,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

My lovely new kitchen

The guy who fitted the kitchen doors and work tops was so friendly and explained everything. He even cleaned up after himself which was a great help. I love how my kitchen looks now. I even enjoy washing pots now because the kitchen looks so good.

February 25, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Patricia,

Thank you for leaving us a review.

We're so happy that you love the kitchen!

We'll make sure your kind words are passed on to the Fitter.

Best wishes
The Kitchen Magic Team

Rated 1 out of 5 stars

Didn't even bother turning up to quote…

Didn't even bother turning up to quote and measure up after the appointment was made, no text or phone call ..nothing...it's ok ill spend my money somewhere else

March 20, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi Chris,

Thank you for providing your details. We’re very sorry for your experience.

Due to an administrative error, your appointment wasn’t correctly added to our system, which is why no one attended. We understand how frustrating this must have been, especially with the lack of communication.

This isn’t the level of service we aim to provide, and we’re addressing this internally. We’d really appreciate the opportunity to put things right and would be happy to rearrange your appointment at a time that suits you, just let us know.

Best wishes,
The Kitchen Magic Team

Rated 5 out of 5 stars

From requesting a brochure to the…

From requesting a brochure to the completed kitchen took just under 4 weeks. Our initial contact with Rob was excellent talking us through various options, pricing and offers. Dermot the Surveyor was also excellent, very thorough and precise and clearly an experienced individual. Lastly Ali the Fitter, his work ethic, attitude and attention to detail left a great impression. We are more than happy with the finished product and would happily recommend Kitchen Magic.

March 19, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi Jonathan,

Thank you for leaving us a review.

We really appreciate your feedback and recommendation.

We'll make sure your kind words are passed on to everyone involved.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Exceptional

Exceptional service from start to finish. Completed within a week from Designer, Surveyor and having the kitchen fitted.
Sanjay Bojraj was the fitter very friendly very professional and an exceptional eye for detail as was the second fitter Henry.
I would highly recommend Kitchen Magic they have exceeded all my expectations. Very happy thank you.

March 19, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi there!

Thank you for leaving us a review.

We're so pleased that you had such a positive experience and are happy with our Fitters' work.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Very professional and amazing finish

Very professional and amazing finish

March 16, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi there!

Thank you for leaving us a review.

We're really pleased that you are happy with the amazing finish and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Great Service

Really impressed by the speed and quality of service.

January 22, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi there!

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Kitchen Magic Excellence

Absolutely an excellent all round experience from beginning to the end. Service exceptional with a very short time frame. All staff contact friendly and knowledgeable. Great product,great value with a very good outcome.

March 16, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi Christopher,

Thank you for leaving us a review.

We're so happy that you are happy with the outcome and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Amazing

Brilliant experience from Owen’s visit on the 25th February to having what is essentially 3 kitchens, transformed by the 16th March. I was not sure if the vision I had would be out of Kitchen magics remit but was assured by Owen and the surveyor they could build me a pantry, where the old huge fridge was, create doors in a utility room where there wasn’t any and replace dated corner shelving and facia’s throughout both rooms. Also make the hideous kitchen in the log cabin look decent. Our fitter Matt Doyle was absolutely fantastic. A real gentleman who we enjoyed having around for 6 days. His creativity and craftsmanship are just incredible. I have seen door replacements before and it’s obvious they are door replacements. My kitchen looks like a total refit. The utility room, that was a dumping ground is classy and with new designed doors fitted where there wasn’t any just gaping holes, it has given us a new beautiful room. The log cabin kitchen is beautiful. New work tops, cupboard doors and replacement hob and extracted, have made it so welcoming. I can’t thank you all enough for the service, quality and especially Matt for his incredible expertise.

March 17, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi Patty,

Thank you for leaving us a review and for trusting us with the transformation.

What a positive experience! We're so pleased that you are happy with the outcome and hope you are enjoying the new spaces.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Kitchen Magic are a great company to…

2Kitchen Magic are a great company to refresh your kitchen. They were highly professional at every stage of the process - sales, estimation, measuring and installation.

They responded quickly and there was little waiting - an amazingly quick turnaround!

The installation was done in less than two days, despite some difficulties in the fit due to our irregular walls, and the fitters, Liviu and his colleagues, were nice to have around the house.

The product - worktops and doors - is high quality and the job was good value for money.

March 5, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Marshall,

Thank you for leaving us a review.

We really appreciate you sharing your experience and are so happy that you are pleased with the quality products and price.

We will pass on your kind words to everyone involved and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Ali excellent workmanship

Had our refit over 3 days last week. Ali was an excellent workman . He asked us if we were happy with what he had done every step of the way and if we wanted anything tweaking from the design he obliged us . He takes great pride in his work and was happy to see us happy. Would definitely recommend Ali 100%

March 11, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi Susan,

Thank you for leaving us review.

Your feedback is so lovely to read and we will make sure your kind words are passed on to Ali.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars
Kitchen Magic logo

Reply from Kitchen Magic

Hi Russell,

Thank you for leaving us a review.

We really appreciate you leaving us feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

The three procedures.

All three visitors, the rep, the plan designer and the fitter were exemplary. Their respective jobs were done very professionally and in a friendly and pleasant manner. The whole process took a mere twelve days.

March 9, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Neil,

Thank you for leaving us a review.

We're really happy that you had such a positive experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Just love my refurbished kitchen!

Absolutely delighted with our refurbished kitchen. James the representative who sold us the work was extremely helpful and obliging. I had a query and found the customer service team to be very friendly and obliging. Above all Mike who carried out the work was great. He was friendly and kept the disruption to a minimum. He went the extra mile to make sure that the job was carried out to our satisfaction and even my perfectionist husband was really happy with his workmanship. First class job done in just three days 😊😊😊.

March 12, 2026
Unprompted review
Kitchen Magic logo

Reply from Kitchen Magic

Hi Ian,

Thank you for leaving us a review.

We are so pleased that you are delighted with the kitchen and will make sure your kind words are passed on to everyone involved.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Satisfied customer

The fitter was pleasant and very efficient. Good job very happy with the finished kitchen

February 17, 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi there!

Thank you for leaving us a review.

We're so pleased that you are happy with the fitter and the finished kitchen, and hope you are enjoying the results.

Best wishes
The Kitchen Magic Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look