KitchenKing24 Reviews 

977
•
TrustScore 3.5 out of 5

3.5

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Company details

  1. Kitchen Supply Store

Information provided by various external sources

Vom Abfalleimer bis zur Zitronenpresse, alles was in und um die Küche und den schön gedeckten Tisch zählt finden Sie bei uns. Wir freuen uns über Sie! Ihr KitchenKing-TEAM


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3.5

Average

TrustScore 3.5 out of 5

977 reviews

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3.5

All reviews

(977)

53 reviews in the last 12 months

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Rated 2 out of 5 stars

Not great service at all.

Not great service at all.
I ordered a few teacups and wanted to return one of them because the porcelain was badly made and rough on the bottom of the cup, but they wouldn’t accept my return because I accidentally wrote them 17 days after delivery, not 14 days.
They said they can only give me 20%-50% back, if I pay for shipping to return the cup, even though the article is faulty!
Really not good service.

January 6, 2026
Unprompted review
KitchenKing24 logo

Reply from KitchenKing24

Zunächst möchten wir darum bitten in der Vertragssprache Deutsch zu kommunizieren.

Die dem Kaufvertrag zugrunde liegenden EU-einheitlichen AGB und Widerrufsgesetze gelten für Sie genauso wie für uns.

Wenn Fristen nicht eingehalten werden, dann gibt es keinen Rechtsanspruch auf einen Widerruf, insofern ist die Ihnen gegenüber gewährter Kulanz mehr als das, was Sie erwarten konnten. Sie können zu Recht von uns erwarten, dass wir die vertraglichen und gesetzlichen Vorgaben einhalten, gleiches jedoch muss auch für Sie als Kunde gelten.

Dass Sie das nun zum Anlass nehmen Ihrem Frust hier freien Lauf zu lassen ist Ihr gutes Recht, aber ein faires Verhalten sieht für uns anders aus. Wir wünschen Ihnen für die Zukunft alles Gute!

KitchenKing-TEAM
i.a. Joachim Huehn

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Rated 1 out of 5 stars

Worst customer service ever!!!

Worst customer service ever!!!
Products supplied are different than advertised on their website and damaged.
They are trying to sell faulty and damaged products, and they make you pay for the return if you want a refund for the crap you received.
Avoid this scam website!

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Wibe Vikinstep ladder

I ordered a Wibe Vikinstep ladder because the price was even lower than Amazon's which I avoid. Everything was excellent : quick answer to query on availability, very quick shipping in five days from Germany to France, and secure packing. VERY reliable vendor

March 27, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent!

Despite the very very bad reviews I have decided to order from KitchenKing because:
1. The price was very good
2. I will pay through Paypal so I am protected
3. I was sceptic about all this bad score.

It turned to be true. Usually people put bad score evaluation when their order had some issues. The satisfied customers (like me) does not do the effort to give positive feedback.

In my case my order has been received in 2 days in perfect condition. I have also returned one product and I have paid for the return but this were the conditions and I knew them. My money has been in few days returned. So I don't have nothing to complain about. But I felt that I have to leave some positive feedback here as people usually mainly complain ...

May 29, 2019
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Ordered a sink and two taps. The sink arrived, three weeks late, in a simple unprotected package and broken. When prompted to replace or reimburse the company refused blaming on the transport.
The company is responsible for the transport and the packaging, which in this case was highly deficient and grossly negligent: a sink in a simple cardboard box!
The company fraudulently announces fast delivery schedules, which they do not comply with, to secure an order and then makes no effort or due diligence to deliver it properly. It refuses its aftersales liability, counting on the consumer's inaction.
If you order through this company, beware: it's pure luck if you receive the goods you ordered in time and in condition. If you don't, you will have no other means of redress than going to court.
Avoid at all cost.

November 22, 2017
Unprompted review
KitchenKing24 logo

Reply from KitchenKing24

Sehr geehrter Herr Gouveia,
da Sie sich nun verifiziert haben, können wir hier nun den Sachverhalt wie folgt klarstellen:
Sie haben sich eine Spüle nach Belgien liefern lassen. Hier hätte der Transportschaden direkt bei der Annahme durch Sie beim Paketdienst angezeigt und dokumentiert werden müssen, was leider NICHT erfolgt ist!

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