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Rated 1 out of 5 stars

YOU CONTINUE TO LIE Further to your last reply there is no refund showing in my bank account on or around 12th December, could you let me know the value of the refund along with a transaction ID ple... See more

Company replied

Rated 4 out of 5 stars

Great Kitchen cabinet company, great service, easy on line ordering, heavy duty quality cabinets, doors, draws, hinges and runners. If they don’t have a standard size unit they’ll custom make it at li... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful company. “Won’t be beaten on price”?… They’re certainly beaten by just about anyone when it comes to quality and service. I ordered several canopy units for our laboratory.... See more

Company replied

Rated 5 out of 5 stars

Brilliant quality & service pick your units etc online order & pay & in 3 days you have your kitchen delivered well packaged & complete great customer service / great quality units that are really... See more

Company replied

Company details

  1. Kitchen Furniture Store

Written by the company

Trade kitchens made easy. Easy to Choose, Easy to Buy, Easy to Build.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

EXCELLENT PRODUCTI’ve fitted over 30 kitchens from many…

I’ve fitted over 30 kitchens from many different brands over the years and coming from an engineering background have had different experiences and opinions.
I was interested by the TV and web ads and thought I’d give it it a go when it came to fitting a new kitchen in my son’s and future daughter-in-law’s upstairs flat in London.
The packaging and ease of assembly was a massive help when working in a confined area with everything needed as a kit. The assembly was quick, easy and solid when glued and especially having an 8mm backboard. Why some companies use 3mm is beyond me.
The end result was a solid, well-made and stylish kitchen that belies its cost.
I’ll definitely be using KitchenKit again.

March 15, 2023
Unprompted review
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Reply from kitchen Kit

Thank you for taking the time to leave such great feedback Ken! The Kitchen Kit Team really appreciate it.

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Rated 4 out of 5 stars

Go KitchenKit

Great Kitchen cabinet company, great service, easy on line ordering, heavy duty quality cabinets, doors, draws, hinges and runners. If they don’t have a standard size unit they’ll custom make it at little extra cost. Cabinets sides, tops, bottoms and back panel are tongue and groove uniclic, which is quick to assemble and much stronger than camlock systems. Good after sales service, free delivery

May 10, 2023
Unprompted review
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Reply from kitchen Kit

Thank you for leaving such a positive review Colin.
Delighted to hear that you were pleased with the product and service.

Rated 1 out of 5 stars

AVOID…

Purchased a product from this company through toolstation. 3 items were missing. Contacted toolstation who have tried to resolve the situation and are still trying. I tried to call this company on two different numbers, they didn't answer my calls so sent 2 emails which they haven't replied too. I'll keep you updated on my progress.

December 13, 2022
Unprompted review
kitchen Kit logo

Reply from kitchen Kit

Thank you for your Kitchen Kit order.

We are sorry to hear that you have not had a good purchasing experience when trying to buy our products.
We will reach out to Toolstation to see how we can assist.

Rated 1 out of 5 stars

Shocking service

Shocking service. Ordered a kitchen with a supposed four day delivery. Didn't hear anything after requesting call backs via Toolstation. Cancelled order and purchased from a reputable supplier.

December 20, 2022
Unprompted review
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Reply from kitchen Kit

Thank you for your feedback.

We are sorry that this has been your Kitchen Kit experience with Toolstation.

We hope that you were happy with our products. If you want to speak directly to our Kitchen Kit Customer Services Team please contact us on 03336665999

Rated 1 out of 5 stars

Poor customer service

The product is actually incredibly good value and excellent quality. The fitters are superb. The problem is in the senior management. A family run concern. As can often happen, if say a senior member of that firm and family don’t like you as a customer, very quickly customer service goes out the window. I could write a long list of itemised issues but they collectively all lead back to one individual. Initials ND, I won’t personalise, but if you have worked with this co and had a similar issue you will be able to join the dots. Made the whole experience a chore and put the stress levels through the roof. My recommendation would be to stay away

December 19, 2022
Unprompted review
kitchen Kit logo

Reply from kitchen Kit

Thank you for your feedback.

The company you are reviewing is an independent retailer with a similar name which does not stock Kitchen Kit products.

Kitchen Kit is a UK manufacturer with over 30 years experience in the KBB industry.

Our products can be viewed at https://kitchenkit.co.uk/

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Rated 1 out of 5 stars

Tried to order a kitchen

Tried to order a kitchen, tried several times over a few days and Literally no one answers the phone!!! TRIPLE CHECKED THE NUMBER AND IT SAYS IT DOESNT EXIST SO STAY CLEAR IF A COMPANY DOESN'T EVEN HAVE A PHONE BEING ANSWERED.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Second time I have bought a kitchen…

Second time I have bought a kitchen from here and absolutely delighted with the easy process from start to finish. Items arrive quickly, well packaged and just take no time to assemble. No screwdriver required just some wood glue and a hammer. Cheaper than some well know retailers aswell so a bonus.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air

A breath of fresh air. Kitchen arrived in perfect condition, no missing parts whatsoever and very good quality indeed. The first kitchen I have purchased is the Matt White Shaker and it looks beautiful. Opted for flat pack and the units were extremely easy to put up. Highly recommend this company and their after sales customer service is outstanding.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great product

Great product & the website is great to use would highly recommend any kitchen fitter to use Kitchen Kit

August 6, 2021
Unprompted review
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Reply from kitchen Kit

Thanks Jordan for taking the time to share your experience with us, much appreciated!
Team Kitchen Kit

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Rated 5 out of 5 stars

Excellent quality and fast turnover

Excellent quality and fast turnover. Fraction of the price compared with all the big players.

August 1, 2021
Unprompted review
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Reply from kitchen Kit

Many thanks for taking the time to share your experience with us!
Team Kitchen Kit

Rated 4 out of 5 stars

Great price and quality.

Great price and quality.
We had issues with the drawer unit, found out it was upside down when we came to install the runners and drawers. Nothing wrong on the product. It could do with a clearer instructions or even better marking on the unit. (As we dont read instruction, our fault)
All in all a good supplier and will use again.

July 31, 2021
Unprompted review
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Reply from kitchen Kit

Thanks Yewchen for sharing. Much appreciated!
Team Kitchen Kit

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish. Kitchen good quality and easy to assemble. Highly recommend.

July 20, 2021
Unprompted review
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Reply from kitchen Kit

Thanks for sharing your experience with us! Greatly appreciated.
Team Kitchen Kit

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Rated 5 out of 5 stars

The easiest kitchen we have ever put…

The easiest kitchen we have ever put together! Excellent quality and price. Arrived on time and the customer service is excellent. Easy to order online easy website to use and follow and always someone there to speak to on the phone which is a must for us! Would 💯 recommend! And will use again and again!

July 20, 2021
Unprompted review
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Reply from kitchen Kit

Thank you Natasha for sharing - really pleased to hear this!
Team Kitchen Kit

Rated 5 out of 5 stars

Great job

Solid product arrived with everything needed and was fast to put together. Their ordering system is simple to go through and the delivery is fast, great job.

June 23, 2021
Unprompted review
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Reply from kitchen Kit

Thanks Martin for taking the time to share your experience with us, much appreciated.
Team Kitchen Kit

Rated 5 out of 5 stars

Excellet product

Excellet product. Great service from this company. Product arrived in great condition and the cabinets were so easy to assemble. I'll be using this site again for all my kitchen jobs!

June 16, 2021
Unprompted review

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