YOU CONTINUE TO LIE Further to your last reply there is no refund showing in my bank account on or around 12th December, could you let me know the value of the refund along with a transaction ID ple... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
YOU CONTINUE TO LIE Further to your last reply there is no refund showing in my bank account on or around 12th December, could you let me know the value of the refund along with a transaction ID ple... See more
Company replied
Great Kitchen cabinet company, great service, easy on line ordering, heavy duty quality cabinets, doors, draws, hinges and runners. If they don’t have a standard size unit they’ll custom make it at li... See more
Company replied
Absolutely awful company. “Won’t be beaten on price”?… They’re certainly beaten by just about anyone when it comes to quality and service. I ordered several canopy units for our laboratory.... See more
Company replied
Brilliant quality & service pick your units etc online order & pay & in 3 days you have your kitchen delivered well packaged & complete great customer service / great quality units that are really... See more
Company replied
Trade kitchens made easy. Easy to Choose, Easy to Buy, Easy to Build.
United Kingdom
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve fitted over 30 kitchens from many different brands over the years and coming from an engineering background have had different experiences and opinions.
I was interested by the TV and web ads and thought I’d give it it a go when it came to fitting a new kitchen in my son’s and future daughter-in-law’s upstairs flat in London.
The packaging and ease of assembly was a massive help when working in a confined area with everything needed as a kit. The assembly was quick, easy and solid when glued and especially having an 8mm backboard. Why some companies use 3mm is beyond me.
The end result was a solid, well-made and stylish kitchen that belies its cost.
I’ll definitely be using KitchenKit again.

Reply from kitchen Kit
Great Kitchen cabinet company, great service, easy on line ordering, heavy duty quality cabinets, doors, draws, hinges and runners. If they don’t have a standard size unit they’ll custom make it at little extra cost. Cabinets sides, tops, bottoms and back panel are tongue and groove uniclic, which is quick to assemble and much stronger than camlock systems. Good after sales service, free delivery

Reply from kitchen Kit
Purchased a product from this company through toolstation. 3 items were missing. Contacted toolstation who have tried to resolve the situation and are still trying. I tried to call this company on two different numbers, they didn't answer my calls so sent 2 emails which they haven't replied too. I'll keep you updated on my progress.

Reply from kitchen Kit
Shocking service. Ordered a kitchen with a supposed four day delivery. Didn't hear anything after requesting call backs via Toolstation. Cancelled order and purchased from a reputable supplier.

Reply from kitchen Kit
The product is actually incredibly good value and excellent quality. The fitters are superb. The problem is in the senior management. A family run concern. As can often happen, if say a senior member of that firm and family don’t like you as a customer, very quickly customer service goes out the window. I could write a long list of itemised issues but they collectively all lead back to one individual. Initials ND, I won’t personalise, but if you have worked with this co and had a similar issue you will be able to join the dots. Made the whole experience a chore and put the stress levels through the roof. My recommendation would be to stay away

Reply from kitchen Kit
Tried to order a kitchen, tried several times over a few days and Literally no one answers the phone!!! TRIPLE CHECKED THE NUMBER AND IT SAYS IT DOESNT EXIST SO STAY CLEAR IF A COMPANY DOESN'T EVEN HAVE A PHONE BEING ANSWERED.
Second time I have bought a kitchen from here and absolutely delighted with the easy process from start to finish. Items arrive quickly, well packaged and just take no time to assemble. No screwdriver required just some wood glue and a hammer. Cheaper than some well know retailers aswell so a bonus.
A breath of fresh air. Kitchen arrived in perfect condition, no missing parts whatsoever and very good quality indeed. The first kitchen I have purchased is the Matt White Shaker and it looks beautiful. Opted for flat pack and the units were extremely easy to put up. Highly recommend this company and their after sales customer service is outstanding.
Great product & the website is great to use would highly recommend any kitchen fitter to use Kitchen Kit

Reply from kitchen Kit
Excellent quality and fast turnover. Fraction of the price compared with all the big players.

Reply from kitchen Kit
Great price and quality.
We had issues with the drawer unit, found out it was upside down when we came to install the runners and drawers. Nothing wrong on the product. It could do with a clearer instructions or even better marking on the unit. (As we dont read instruction, our fault)
All in all a good supplier and will use again.

Reply from kitchen Kit
Value for money carcases and good quality doors.

Reply from kitchen Kit
Very good service from start to finish. Kitchen good quality and easy to assemble. Highly recommend.

Reply from kitchen Kit
The easiest kitchen we have ever put together! Excellent quality and price. Arrived on time and the customer service is excellent. Easy to order online easy website to use and follow and always someone there to speak to on the phone which is a must for us! Would 💯 recommend! And will use again and again!

Reply from kitchen Kit
Solid product arrived with everything needed and was fast to put together. Their ordering system is simple to go through and the delivery is fast, great job.

Reply from kitchen Kit
Excellet product. Great service from this company. Product arrived in great condition and the cabinets were so easy to assemble. I'll be using this site again for all my kitchen jobs!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.