The Kitchen Restoration Company Reviews 205

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, from designers to fitters, who ensure a smooth process. Many highlight the excellent service, noting the efficiency, quick turnaround times, and the high quality of the final product, often exceeding expectations. People are particularly pleased with the meticulous work of the fitters, who leave kitchens clean and tidy. However, some customers also noted issues with the final product not meeting expectations, or discrepancies between design and delivery. A few people mentioned that dealing with head office regarding issues was difficult, and some experienced delays or minor problems with measurements and parts.

What people talk about most

Service

Customers had positive experiences with service, praising the efficiency and professionalism from start to... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the professionalism, politeness, and... See more

Product

Reviewers mention positive feedback about the product. Many customers express delight and satisfaction with... See more

Quality

Reviewers highlight positive aspects of quality. Customers are very pleased with the results, praising the... See more

Based on these reviews

Rated 5 out of 5 stars

The service we received was extremely professional from the first visit by the designer through to the fitting. The whole process including the fitting of 3 days took 10 days from start to finish. Th... See more

Company replied

Rated 5 out of 5 stars

Our fitter Ali was a dedicated and talented professional. Our new worktops and sink are fitted perfectly, he left our kitchen clean and tidy each day and it was a pleasure to have him working in our... See more

Company replied

Rated 5 out of 5 stars

Artur was very professional, polite and punctual and happily explained what he was doing, how and why. He kept the area very clean and worked hard. I felt he was an exemplary advocate for your compan... See more

Company replied

Rated 5 out of 5 stars

From first broshure contact to salesman's first visit and design. The whole process has been superb. All staff are very pleasant and helpful. You know exactly where you stand and the start date for fi... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Home Improvement Store

Written by the company

For over 21 years, The Kitchen Restoration has been transforming kitchens across the UK. As pioneers in kitchen refurbishment, we introduced the concept of upgrading rather than replacing, and have since become industry leaders. From a small office in Coleshill, we now operate from a 20,000 sq. ft. Birmingham HQ, serving the entire UK, from Truro to the Scottish Borders. Known for our service, quality, and value, we go beyond just replacing doors and drawer fronts. We deliver complete, professional makeovers with meticulous attention to detail, earning us an unmatched reputation. Whether it's a full overhaul or a simple update, we’re committed to making your dream kitchen a reality. Our handcrafted doors and drawer fronts are made in our Midlands factory, quality-checked, and tailored to your space. Over 600 styles in 8 ranges Free nationwide design consultations Expert installation with an unconditional guarantee


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

205 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A very efficient company who converted…

A very efficient company who converted our bedroom wardrobes and drawers to a high standard. Everything on time and Tony was clean and tidy. We are delighted with the work and would recommend to others

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen review

Thank you Phil and Matt for transforming my kitchen. Great job!

April 8, 2026
Unprompted review
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi there!

Thank you for leaving us a review.

We're really happy that you are pleased with the fitter's great job and will pass on your kind words.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Well done team

Everything went superbly from beginning to end.
Ali worked conscientiously and explained everything as he completed a great job.
Well done team.

April 10, 2026
Unprompted review
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Reply from The Kitchen Restoration Company

Hi Jim,

Thank you for leaving us a review.

We're so pleased you are happy with Ali's great work and we will pass on your kind words.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Artur was very professional

Artur was very professional, polite and punctual and happily explained what he was doing, how and why. He kept the area very clean and worked hard. I felt he was an exemplary advocate for your company and would happily have him in my home.

April 2, 2026
Unprompted review
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Reply from The Kitchen Restoration Company

Hi Miles,

Thank you for leaving us a review.

We're so pleased that you are happy with Artur and will pass on your kind words.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Great experience all round …

Our fitter Ali was a dedicated and talented professional. Our new worktops and sink are fitted perfectly, he left our kitchen clean and tidy each day and it was a pleasure to have him working in our house.
From the salesman, to the surveyor and the office staff, our experience has been excellent.

March 17, 2026
Unprompted review
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Reply from The Kitchen Restoration Company

Hi Ali,

Thank you for leaving us a review.

We're really pleased that you had an excellent experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Great job quick left no mess would…

Great job quick left no mess would recommend them.

March 2, 2026
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Reply from The Kitchen Restoration Company

Hi Stanley and Jennifer,

Thank you for leaving us a review.

We're so happy you had such a positive experience and really appreciate the recommendation.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Kitchen review

Excellent experience.
Designers very helpful.
Fitters very patient and accommodating.
Quick and efficient all around.
Highly recommend.

February 2, 2026
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Reply from The Kitchen Restoration Company

Hi Julie,

Thank you for leaving us a review.

We are grateful for your feedback and are really pleased that you had such a positive experience.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Efficient service excellent…

Efficient service excellent sales/survey team .Brilliant fitter called Matt credit to the company. Very pleased with the result.

February 25, 2026
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Reply from The Kitchen Restoration Company

Hi Carol,

Thank you for leaving us a review.

We really appreciate your feedback and will pass on your kind words to Matt.

We're really glad that you are pleased with the Kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Very happy with the transformation of…

Very happy with the transformation of my kitchen .from start to finish a pleasure would highly recommend

February 16, 2026
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Peter,

Thank you for leaving us a review.

We're so pleased that you are happy with the transformation and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Excellent experience

From start to finish the whole Kitchen Restoration experience was brilliant. Very pleased with how our kitchen now looks. Excellent kitchen fitter who was very friendly and informative. A very skilled tradesman who ensured that everything was fitted to his high standards.

Our experience was very positive and we highly recommend this company.

February 27, 2026
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Reply from The Kitchen Restoration Company

Hi Gary,

Thank you for leaving us a review.

We really appreciate your kind words and will make sure they are passed on the the Fitter.

We're glad that you are pleased with kitchen and hope you are enjoying it.

Best wishes
The Kitchen Restoration Company

Rated 1 out of 5 stars

Disguntled Customer

Initially the sales person arrived ,then having received a quote , 2 nr supervisors came independently to measure up and order the materials , work top and splashback ,then a 2 man team came to carry out the works which after 2 hrs, became a 1 man team to carry out the works, what was promised to be a 3 day max job stretched to over 3 weeks because there was an issue with delivery of splashback materials. the final product was not that good and dealing with the head office regarding any issues they just hide behind there contract clauses.
would not recommend at all

March 1, 2026
Unprompted review
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Heidi,

Thank you for leaving us a review.

We're sorry you were disappointed with your experience, that's definitely not how we want our customers to feel.

We requested some further information from you, so we can look into what has happened. Unfortunately, we didn't get a response so have been unable to find your details.

If this is something you would like us to address, please send the details to customer@kitchen-restoration.com. We are happy to help.

Best wishes
The Kitchen Restoration Company

Rated 4 out of 5 stars

Lovely service from beginning to end…

Lovely service from beginning to end and it all happened so quickly with minimum fuss even when a readjustment was needed mid way through

February 20, 2026
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Reply from The Kitchen Restoration Company

Hi Maureen,

Thank you for leaving us a review.

We're really pleased that you are happy with our service and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

I love my new kitchen

I love my new kitchen. Even though I changed my mind and wanted granite worktops instead of my initial choice, this was no problem. Because my kitchen is quite small and I had my fridge freezer in the tv room (forever!), Simon found a way to get it in it's rightful place. He phoned me several times during the process to get what I wanted and to keep me up to date. Thank you everyone

February 3, 2026
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Jean,

Thank you for leaving us a review.

What a lovely experience! We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Excellent work

Excellent work! We're really pleased with the results. KRC have been very professional and supportive from the professional advice of the lovely consultant that visited us to the Surveyor and installation visit everything ran smooth like a breeze just as planned!

February 5, 2026
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Mario,

Thank you for leaving us a review.

We're so happy that you had such a positive experience and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

The whole experience went really…

The whole experience went really smoothly. Choosing from the samples, measurements and fitting.

February 2, 2026
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Ann,

Thank you for leaving us a review.

We're really pleased that you ha such a smooth experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Excellent service and a great -looking kitchen

The sales and survey process were quick and efficient, and the fitter was extremely helpful and did an excellent job. We're delighted with our new-look kitchen.

January 19, 2026
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi David,

Thank you for leaving us a review.

It's really great that you had such a positive experience and we're so happy that you are delighted with the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Professional service from start to…

Professional service from start to finish with all the workmen, from those who measured up to the fitter being respectful of my home.
I was kept I formed of progress regarding delivery and fitting, made a huge difference to my kitchen at a fraction of the cost of having a whole new replacement kitchen.

January 12, 2026
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Alfie,

Thank you for leaving us a review.

We really appreciate you sharing your experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Excellent work and professional

Excellent work and professional, completely changed our kitchen and utility room, much lighter and brighter when they changed the cupboard doors and drawers.

January 23, 2026
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Hugh,

Thank you for leaving us a review.

We're so happy that you are pleased with our excellent work and professionalism.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 5 out of 5 stars

Exceptional Kitchen Transformation

From the initial appointment to the fitting the service was superb. The quality of the finish and craftsmanship of the fitting is excellent and the transformation is way beyond our expectation

December 4, 2025
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi Scott,

Thank you for leaving us a review.

We're really pleased you had such a positive experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

Rated 3 out of 5 stars

Although the designer visited us twice…

Although the designer visited us twice and another person came to double-check the measurements for all the kitchen doors, cornice, pelmet and plinths, there was still an issue: the cornice they supplied did not match the rest of the design. In the end, our builder used the remaining plinths to create a more suitable cornice for us. (Our builder installed the doors for us as The Kitchen Restoration's labour cost was almost the same as the supply...)

There was also a problem with one of the doors, as the holes for the hinges had not been drilled. We ended up buying a drill and doing it ourselves. Our installation schedule was very tight. We didn't dare to wait for them to do it as previously, we had already waited a week for customer service to clarify the delivered parts. We just didn’t want to wait another one or two weeks for two holes drilled.

While they did 'show' some effort, it wasn’t particularly effective. Overall, I believe there are other suppliers who offer better service at this price point.

October 3, 2025
The Kitchen Restoration Company logo

Reply from The Kitchen Restoration Company

Hi there!

Thank you for leaving us a review.

Having checked, we can confirm that the cornice supplied was correct as per the order form. We're sorry that you were not satisfied with the design.

We are happy to attend for any remedial work covered by the guarantee and apologise that our timeframes did not match your schedule.

We're glad that the outstanding work has been completed and hope you are enjoying the kitchen.

Best wishes
The Kitchen Restoration Company

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