Hello, I have been reading some of the reviews on kitchen tune-up in the West Island. Before choosing this company I decided not to look up the reviews, because everybody has their own opinion. Laur... See more
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Terrible customer service. Among the worst I have seen. First as they started the project things came up that they were not doing and when we asked about it, they only said it wasn't in the bid. We... See more
Last year Dave Huber and his team totally remodeled our kitchen by changing out cabinet doors, installing new lazy susans and building drawers where there weren't any. They go above and beyond in ma... See more
Company replied
The team from Kitchen Tune Up Louisville was simply the best! Professional, courteous, and ethical! There is a 'process' to every profession, and if you understand that, your expectations... See more
Company replied
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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NO FOLLOW UP
USED THEIR SERVICE IN 2015. COLOR OF CABINET DRAWER AND DOOR CHANGED COLORS. THEY WOULDN'T COME TO LOOK AND ASKED FOR A PICTURE. MY PHONE COULDN'T DO JUSTICE TO MY COMPLAINT AND THEY NEVER CONTACTED ME AFTER I TOLD THEM. THE SALESMAN SAID I WAS TOO FAR AWAY FOR HIM TO COME AND LOOK AT IT.
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