Kitchenware Express Reviews 676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often highlighting their durability and excellent performance. Many appreciate the competitive pricing, especially when items are on sale, and find the ordering process straightforward and efficient. The delivery service is frequently praised for its speed, reliability, and careful packaging, ensuring products arrive in perfect condition. However, some customers experienced issues with order tracking not being updated or with receiving incorrect items. A few people also noted that some newer products seemed thinner or lighter than previous versions from the same brand, leading to concerns about their longevity.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the superb quality of pans,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Quality

People report positive experiences with quality. Many customers praise the superb quality of items, such as... See more

Order

Users describe positive interactions with order. Customers found the ordering process straightforward and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... See more

Rated 5 out of 5 stars

A fantastic company with a phenomenal customer service team. I recently returned some faulty pans, and the team were simply amazing in ensuring I received a perfect set of pans. I would definitely rec... See more

Company replied

Rated 5 out of 5 stars

Replacement Meyer saucepan set to replace old and well used Meyer set. As luck would have it an offer on what I wanted so a very good price. Trackable delivery free too boot. What's not to like? Two... See more

Rated 5 out of 5 stars

Fab company. Delivery was quick and item was well packaged. I did do an order with this company through a 3rd party site a few months ago and the item turned out to be out of stock. Kitchenware Expres... See more


Company details

  1. Home Goods Store
  2. Countertop Store
  3. Kitchen Supply Store

About Kitchenware Express

Written by the company

Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!

Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.

Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida

We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

676 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Whisk

Needed a whisk that could Go in the dishwasher without falling to pieces. This passed the test. Happy with it thanks.

April 7, 2026
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Rated 4 out of 5 stars

My new pans were delivered quickly and…

My new pans were delivered quickly and packaged beautifully. I'm really pleased with how they look and am hoping they last a while. I chose them partly because the website stated they were dishwasher proof, however the instructions that came with the pans state that it's better to hand wash them. So that's what I'm doing. Hence the 4 stars

March 2, 2026
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Rated 2 out of 5 stars

I ordered the last set of pans…

I ordered the last set of pans available. As I hadn’t been notified of them being despatched, I messaged them only to be told that they had sold out and they would refund me. I’ve had the refund but the pans are showing as still available online, even though they assured me that they would sort out the problem with IT.

February 3, 2026
Kitchenware Express logo

Reply from Kitchenware Express

Hello Sue,
We're sorry to hear that you order was not able to be dispatched to you as expected and we are disappointed that we did not live up to our usual service exceptions on this occasion.
If you need any further support, please contact our Consumer Care Team via https://www.prestige.co.uk/contacts
kind regards
Rachel
Consumer Care

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Rated 5 out of 5 stars

Received delivery of my pots after some…

Received delivery of my pots after some delay, but this was down to issues with the delivery company. I contacted Meyer customer service and they dealt with the issue in a timely and professional manner.
The pots are really good quality and reasonably priced.

January 21, 2026
Rated 5 out of 5 stars

Glasses

Bought several sets of glasses . Great price fantastic quality and fast delivery. Would recommend

January 5, 2026
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