KitGoalHQ Reviews 23

Ordered 2 jerseys on the 2nd of may, it’s now the 13th June and I haven’t received any e-mails or jerseys. I have tried to contact the support twice, but haven’t gotten a reply.

Ordered 3 items from them on 6th April 2025. Received 2 items on18th April with one item (Value £49.99) missing. Emailed them got no response. Emailed again with a follow up still no response. Went on their website and filled out the form still no response so far. Really disappointed with their service and will not be ordering anything from them in future.i just want the missing item to be delivered or refund the amount for same.

This website claimed to give my shoes in 7-14 days it has been 24 DAYS!I have tried to contact them and they haven't responded neither given a refund of my money.

This is a fraud company. I have lost my money and they do not respond. They told to PayPal that I have received my order even it never came.
Do not order anything

Its been 2 and a half weeks and it still hasnt come and i dont think it will. Order was 100 dollars. Order number 13530

It's been over a month since I placed my order and it never arrived. I tried to contact them on all social networks and they did not answer me. I am very disappointed, I hope the product arrives and it is not a scam.

I have ordered a tracksuit but I am unable to cancel my order I have tried getting into contact with them but they are ignoring me such a bad customer service do not recommend

Ordered a kit and took over 2 weeks to arrive and was defective. Tried to email/contact for return/replacement but no reply. Had to open dispute with paypal and after a long week seller agreed to refund after return. Cost me return postage and was delivered next day and been over another 2 weeks and no refund. contacted paypal again and escalated for them to check and refund. VERY BAD place to shop with. AVOID at all cost

I bought a tracksuit 3 weeks ago and it hasn't arrived. I tried sending mails and commenting on their tiktoks but they don't answar, this is really bad customer service..

bad customer service sent multiple dms and emails no reply. no order confirmation email sent

They give u your package late

I ordered some military black Jordan 4’s and they told me that they was real but when I received the shoes I was not satisfied with them as they were fake, and I could tell as the shoes were different to the picture on the website. I have tried multiple times to get a refund but they are not replying to me.

I ordered two tracksuits for myself and my friend back in December and 4 months has passed it is still not arrived ): I want my money back

Still haven’t received my Order after 3 months,sent many emails and only left me on seen

I sent an email after my order and still havent got a response. The shirt came in poor quality and no response from their team. It’s been a month since i’ve sent them an email. Hence I would give 0 stars if I could. Order number 11510

So many problems with more order. Delayed response time. Have to reach out NUMEROUS times for just the tracking code. paid extra customization and they did it WRONG and i have yet to receive the correct jersey it’s been roughly a month.

I haven’t gotten any updates about my package and they don’t reply to my dms or emails they even left me on seen. It’s been 2 weeks now and nothing has been sent to me

When I asked them how long it would take in their TikTok comments, they gave me the right Est time which was 7 days. The tracksuit arrived in perfect condition and the fit was just right y’all this trackie ate.

I haven’t got my refund. I ordered on the 17th of February and I still haven’t received my order so I wanted a refund. I keep texting you but you are not replying.