Kitten Rules Reviews 34

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Got one of those cool basic t-shirts with fun prints. Went for a vibrant blue one. The actual color matched the picture, it's rich and saturated. And the print quality is great. Would recommend!

Rated 5 out of 5 stars

I absolutely love the "I Like Cats & Coffee and Maybe 3 People" print. I bought a sweatshirt and a hoodie in two basic colors. Received my order on the fifth day. I'm as happy as can be!

Rated 5 out of 5 stars

Final Update: They did an excellent job of working with us on our issue. I can't say why my spouse had trouble contacting their support at the time of the order or why we did not receive any shippin... See more

Company replied

Rated 5 out of 5 stars

I ordered a few pusheen items from kittenrules as I only liked a couple of them so wanted to return the rest as the clothes were quite big so I needed a return address . I had enquired whether they ca... See more

Company details

  1. Clothing Store

Information provided by various external sources

Great selection of Kittens merchandise at affordable prices! Kittens merchandise online shop - over 200 items. Free shipping to 185 countries. 45 days money back guarantee.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I'm delighted

I'm delighted. The products are so cute! I love Pusheen so much! Quality cool. I can not extract anything special, absolutely everything is fantastic. Very satisfied.

July 18, 2019
Unprompted review
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Rated 5 out of 5 stars

Everthing is OK

Everthing is OK. Everything is all right. I have never any problem with kittenrules.
Shipping is slow, but that's normal.

May 5, 2019
Unprompted review
Rated 5 out of 5 stars

I got exactly what I ordered

I got exactly what I ordered, it was of good quality and at the best rates. I recieved my order in less than a month in perfect condition. It was well packed also. I'll definitely get something else from kitten rules.

May 4, 2019
Unprompted review
Rated 5 out of 5 stars

kittenrules is the best online shopping…

kittenrules is the best online shopping site. Its products are also good quality and Good Service service. . Whatever you search you can get in this site. There are so many options to buy prices from low to high.No cheating is there You can trust it.

April 5, 2019
Unprompted review
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Rated 4 out of 5 stars

I spoke with a support manager from the…

I spoke with a support manager from the kitten Rules and was able to get my issue resolved. They were prompt in their response and helped me to avoid the issue in the future! Fine!

January 17, 2019
Unprompted review
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Reply from Kitten Rules

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Rated 5 out of 5 stars

I appreciated the fact that I could…

I appreciated the fact that I could find what my daughters are looking for on this site. I also appreciated the security of the site which one of my daughters was also familiar with. Cool pusheen products!!.

January 16, 2019
Unprompted review
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Reply from Kitten Rules

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Rated 1 out of 5 stars

*WARNING: DO NOT RECOMMEND THIS SERVICE!

This place is extremely cheap. I haven't even gotten my product (been waiting 2 months) and I know it's not going to be what I expected. They told me it takes 1 week to process, it took 2 weeks and that's only because I contacted them, had I not done so it would probably still be sitting. Then I ask for my shipping info they sent me 2 different tracking numbers that were invalid then said well it's free shipping so you don't get to track it.

January 4, 2019
Unprompted review
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Reply from Kitten Rules

Hello! We are very sorry for the caused inconvenience! Could you please contact us at support@kittenrules.com? We will try to solve your problem and help you.

Rated 4 out of 5 stars

it’s my 1st order and the prices are…

it’s my 1st order and the prices are spectacular along with the great selection of all types of products. I haven’t received my product yet, but I cant wait to receive. the only problem I’ve had is a tshirt I select to order is sold out In my size. BUT great options, selections, styles, prices that can’t be beaten. excited for future orders!

December 27, 2018
Unprompted review
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Reply from Kitten Rules

Hello! Thank you for the 4-stars review. It is very important for us. We are always happy to help you!

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Rated 5 out of 5 stars

Customer Support went above and beyond

Final Update:
They did an excellent job of working with us on our issue. I can't say why my spouse had trouble contacting their support at the time of the order or why we did not receive any shipping information and half the order. What I can say is that many sites may have written off a bad review without ever reaching out, but Kitten Rules did and took care of our issue.
Very much appreciated! Thanks!

December 22, 2018
Unprompted review
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Reply from Kitten Rules

Hello! Thank you for the review! Please check your inbox or spam folder. Our support manager answers to all our customers.

Update:
Thank you for the order information you've provided to us! We are incredibly sorry for the trouble with your order! We have issued a refund for Unisex Hoodie with Pusheen the Cat (10 types). According to bank regulations, money will be applied within 14 days. We also sent you refund details to manthornehq@gmail.com.

Rated 1 out of 5 stars

Falsely Advertised Products

The product description was falsely advertised by this company. The Pusheen pillow I ordered was an actual pillow cover, NOT a pillow. Nowhere in the description does it state it is only a cover. I went back and re-read to be sure! Now three days before Christmas (because it took me almost a month to get it - my fault as I didn't realize it was coming from China!), I have to go find filling to create a pillow so my son is not disappointed on Christmas morning.

December 21, 2018
Unprompted review
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Reply from Kitten Rules

Hello! Thank you for the review! We are incredibly sorry for the trouble with your order! We would like to make amends and offer you a partial refund. Please contact us on support@kittenrules.com.

Rated 5 out of 5 stars

I just want to say thank you

I just want to say thank you! I received my pusheen backpack now and I’m so happy! The quality is very good, the size is also correct and complies with the description. I'm obviously satisfied with the purchase!

December 13, 2018
Unprompted review
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Reply from Kitten Rules

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Rated 1 out of 5 stars

Shipping sucks-still haven't received order

Ordered product on Oct. 26th and it is December 1. No tracking numbers sent even though indicated on the website they would. This is a present for my daughter. I will give a higher rating if I ever receive the package.

December 1, 2018
Unprompted review
Kitten Rules logo

Reply from Kitten Rules

Hello! We are incredibly sorry for the caused inconvenience! Could you please send us your order number or email that was used while ordering at support@kittenrules.com? We will try to solve your problem.

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Rated 5 out of 5 stars

I like kittenrules

I like kittenrules! Especially Pusheen category. All the products that I ordered from this store are of good quality. The support service is also very good. They always give me a tracking number and I can track my orders. Totally satisfied with this cute shop! :)

September 20, 2018
Unprompted review
Kitten Rules logo

Reply from Kitten Rules

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

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