KittySupps Reviews 

951
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 937 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, noting significant improvements in their cats' health, such as shinier coats, increased energy, and reduced vomiting and hairballs. Many people find the supplements effective, even for picky eaters, as their cats readily consume the product without issues. Reviewers also appreciate the ease of ordering and the overall positive impact on their pets' well-being. However, some customers also noted issues with delivery times, experiencing delays and long waiting periods for their orders. A few other people also felt that they were automatically signed up for subscriptions without their explicit consent, leading to unexpected recurring orders and charges. Additionally, some reviewers mentioned inconsistencies in product formula and scent, which occasionally led to their cats refusing the food.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product, with many expressing satisfaction, noting... See more

Quality

Customers consistently note positive experiences with quality, praising the product for its effectiveness in... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting positive aspects like... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast delivery times... See more

Subscription

Consumers find subscriptions to be a source of frustration, often reporting being automatically enrolled in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nobody is perfect, but kittysupps (using Taurine)comes pretty close. My cats digestion is much improved, ands it obviously doesn’t have any taste, as she’s never gone off here food. But above all... See more

Company replied

Rated 4 out of 5 stars

My Cat Marshall a Mancoon Didn't like the Taste at first so I started less scoops then product recomended, as he was overweight Now he is loosing weight and also finde he's More Alive and more Ac... See more

Rated 5 out of 5 stars

With 7 indoor cats all ate every drop and picked gravy clean. The orange texture on our 1st order was harder to mix, but the 2nd order we were told was an updated one. A vanilla scent an lighter powde... See more

Rated 5 out of 5 stars

My two year old kittens both love it and my senior 14 year old loves it as well although it took some time. But she doesn't like anything other than her dry food and it took some weeks before she bega... See more


Company details

  1. #58 of 70 best companies in Pet Store

Written by the company

KittySupps has earned an excellent reputation among cat owners for their high-quality taurine supplements and exceptional customer service. Pet parents consistently praise the noticeable improvements in their cats' health and the company's genuine care for feline wellbeing. Cat owners report remarkable results after switching to KittySupps' taurine formulas. Many share stories of their cats showing improved kidney function, reduced vomiting episodes, and increased energy levels within weeks of starting supplementation. Customers especially appreciate manufacturing standards and the transparency in ingredient sourcing. The responsive customer support team receives high marks for their knowledge and genuine concern for each cat's individual health journey. Thousands of verified cat parents trust KittySupps for their pets' daily supplementation needs. Reviews frequently mention the ease of administration, the noticeable difference in their cats' overall vitality, and the peace of mind that comes from using veterinary-grade supplements. Pet owners describe KittySupps as a "game-changer" for cats with chronic health issues, with many noting they wish they'd discovered the products sooner. The consistent five-star feedback highlights both product effectiveness and the company's commitment to customer satisfaction. From senior cats needing kidney support to young cats with digestive sensitivities, KittySupps has become a go-to recommendation in online cat parent communities. Quality packaging, and products that actually work keep customers coming back and recommending KittySupps to fellow cat lovers.


Contact info

3.8

Great

TrustScore 4 out of 5

951 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(951)

947 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I foster cats and kittens as well as…

I foster cats and kittens as well as TNR. I have so many cats and was constantly finding hidden issues. I wasn’t sure about Taurine for my cats, but am so happy this I started them on it. I see more energy and better coats since I started them on it. I’m very happy to have found KittySupps.

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

My cat Kizzy loves it and I can a lot…

My cat Kizzy loves it and I can a lot of changes in her she got more energetic plays more, her coat looks more shiner, she seems to be back to her self as she was when she was a kitten . Thank you

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

The first shipment did not show up, but they made it right.

The first shipment did not show up. I guess the post office delivered it together wrong address. Well I wrote them and explained that I did not receive it. I explained that I could not afford this in the first place, and that I was not trying to scam them into getting more for free. They found it in there hearts to believe me and sent me a new shipment free of charge. Great product (taurine). They gained a costomer for life.

June 25, 2026
Unprompted review
Rated 4 out of 5 stars

I believe the taurine supplement is…

I believe the taurine supplement is making a difference. I'll know when Larry goes in for his annual blood screens.
My 1 year, Stormy, old keeps stealing the scoop and carrying it around the house.
I just received an email saying my subscription attempt did not go through. I did Not sign up for a subscription. Only in the 3rd week.
Let's see how it goes.

June 25, 2026
Unprompted review
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Rated 1 out of 5 stars

kept on charging my card even when i…

kept on charging my card even when i said to cancel. i admit my mistake i didnt check the subscription box, but i told them to cancel and they didnt its been 2 months. will dispute with my bank

June 25, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Zoey,

We're sorry to hear how frustrating this experience has been for you. We understand your concerns regarding the recurring charges, and we appreciate your honesty in acknowledging that the subscription option was selected during checkout.

We also hear your frustration after requesting a cancellation and feeling that additional charges continued afterward. Customers should always feel confident that their cancellation requests are handled clearly and promptly.

Please feel free to contact us at support@kittysupps.com so we can review your account and ensure your subscription status has been properly updated from our side. We'd be happy to look into your concerns and assist further.

Mariel from KittySupps

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Rated 5 out of 5 stars

Having an older rescue adopted came…

Having an older rescue adopted came with some issues. One having been feral and two having a self-confidence issue. After adding in the Taurine supplement the coat went from dull and coarse. They eyes went from hooded slits to open and clear and her posture went from hunched and dumpy to perky and upright. This was more than enough to favor this product but her attitude began to develop confidence and trust along with playful interaction with the other cat. IMO this is a miracle but it seems she must have been deficient in Taurine despite expensive foods she gets. Customer for life. Advise to other cat guardians and make certain I tell they must order from official website to get the real product.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

kitty Supps taurine for your cat…

I placed my order with this company before i so stupidity did before looking at the reviews? Dumb me! On May 14th, I kept asking them where my review was? Finally on June 21st it states it was delivered at my door/yard? I never got my order? Sent

another message to owner about me not getting my order she tells me she’ll give me .20% refund? What the hell ? I wait for over a month for my order? All the messages of when was I going to get my order and she offers me a 20% refund? Why aren’t i getting my total amount I paid??? Ridiculous

Now June 30th still don’t have my refund Anna keeps lying to me telling me they expedited my refund lies lies and more dam lies from this company i don’t know if I’ll ever get my refund but I want everyone to know about this fraud company?, ridiculous customer service ridiculous offer do not buy anything from this company I never will again I’m getting my taurine for my cat from pur vita where I did the first time! I never would recommend this company to anyone ever! a terrible company terrible customer service terrible management horrible everything all they do is take your money don’t deliver the product and refuse to and lie about getting your refund back I’m so mad at this horrible company they should get minus a million stars review bad bad bad company
I want to sue this company not only for my refund but also for all the stress and lies Ive been told for a month now from Anna I’m telling everybody about this company including facebook

No I’m not contacting you? How dare you talk to Anna she’s the one who’s been lying to me about my refund give me back my refund maybe then I’ll update this review but not until then you owe me $35.41 for order i never received pay me back no other response until then you lying deceitful company

June 19, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Susan,

We're very sorry to hear how upsetting and frustrating this experience has been for you. We understand how disappointing it is to wait such a long time for an order, see a delivery scan without receiving the package, and then feel that your refund concerns were not resolved in the way you expected.

Shipping and delivery updates are handled by the carrier, and while delivery issues can sometimes occur outside of our direct control, we understand how this negatively affected your confidence in the overall experience.

We also hear your concerns regarding the refund process and the communication you received throughout your case. We understand why this has left you feeling dissatisfied, and we appreciate you taking the time to share your feedback.

If you'd still like us to review your order and refund status more closely, please feel free to contact us at support@kittysupps.com. We'd be happy to take another look and assist however we can.

Mariel from KittySupps

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Rated 3 out of 5 stars

Kitty Supps review 2

My cats still do not like the flavor of the powder. I think they would like it better if it were meat flavored.
They really do not eat very well, and I'm still waiting to see if their runny poops and vomiting stops.

June 23, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Cindy,

Thank you for taking the time to share your update. We understand how disappointing it is when your cats don't enjoy the powder, especially when you're hoping it will help improve their digestive health.

Cats can be very sensitive to changes in smell and taste, and we appreciate your suggestion about offering a meat-flavored option. Feedback like yours is valuable and helps us better understand what customers and their cats would like to see in the future.

We also understand that it's still early, and we hope you'll begin to notice improvements over time. If you'd like, please feel free to contact us at support@kittysupps.com. We'd be happy to share some tips that may help make the supplement easier for your cats to enjoy.

Mariel from KittySupps

Rated 4 out of 5 stars

I was hoping that your supplement would…

I was hoping that your supplement would help my cat from stop eating palm leaves, so far he is still eating them. Aside from caging off the palm trees I don’t know what else to do. Any ideas? It has helped with my other cat, not throwing up fur balls as much, which I’m very thankful for.

June 23, 2026
Unprompted review
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Rated 4 out of 5 stars

To early to see the results...

I received my order fast however, I can't tell if it works or not as it's only been approximately 2 weeks since I started giving the products to my cats (3). Because of the strong smell, I had to start with a little bit at the time. I need more time to see the results, specially for the dental product. The products smell nice to me but not for one of my cat. Particularly the dental. Is there any ways they can be odorless without compromising the efficiency of the products?

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Yes the kitty supps are working

Yes the kitty supps are working. Don’t need to change a thing. Every time I open the lid it smells so good food for a taurine supplement. It’s a little expensive plus shipping cost. When you’re on a budget like me and I have 9 cats to take care of that’s why a mentioned cost. Overall great product.

June 23, 2026
Unprompted review

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