Hans, our installer, was fantastic. He was not only very gracious, he worked very hard to meet our vision of how we wanted it to look. He was a professional all around.
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See what reviewers are saying
We had ZERO setbacks or problems with our order and installation of carpeting. The carpeting we chose turned out to look so much better than we anticipated. We have shopped around at at least 6 other... See more
Company replied
Just wanted to drop a note letting you know how much we appreciate all the help from Caty, she really went the extra mile on helping us pick out carpet, flooring and even paint colors. She gave us fe... See more
Company replied
Three times we have purchased carpet from Kjellberg Buffalo. All three experiences were wonderful. Even one time, when there was a mistake, it was fixed right away without issue. These people are kind... See more
Company replied
4.9
Excellent
154 reviews
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Great job fair pricing
October 16, 2018
Unprompted review
Reply from Kjellbergcarpet1
Hi Ken, we're so glad to hear that you think our service and selection was outstanding. We appreciate the great review and thank you for your business.
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Excellent Service in the Store BY Jim…
Excellent Service in the Store BY Jim Toohey and the workmanship on the floor was awesome.
They worked on my Kitchen floor about 15 years ago and was very happy.
That is why I came back to Kjellberg Carpet One for this new job
and we made the right choice
Very happy with the results
October 15, 2018
Unprompted review
Reply from Kjellbergcarpet1
Hi Don, thanks so much for the kind words about our team. We strive to provide kind and professional customer service and to always exceed our customers' expectations. We look forward to working with you again soon!
We absolutely love the carpet and were…
We absolutely love the carpet and were very happy with Teresa and the installers! Thank you so much! I wish we would have done it years ago!
October 15, 2018
Unprompted review
Reply from Kjellbergcarpet1
Hi Shari, we're glad you had a great experience with us and that you're loving the new carpet. Thank you for reaching out and we look forward to being a part of your next flooring project!
The price was reasonable and the work…
The price was reasonable and the work look fabulous. I would recommend them.
August 6, 2018
Unprompted review
Reply from Kjellbergcarpet1
Thank you, Heidi, for taking the time to share the quality of your experience with us!
Reply from Kjellbergcarpet1
Thank you so much for the positive review, Ryan! We hope to see you again soon!
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Great company and great experience
Great company and great experience! Bret and his crew did a wonderful job of making sure I was able to pick the right carpet for my room (right quality/cost, no pressure for the upsell), and followed through with a great install at a fair price. I highly recommend this company!
July 30, 2018
Unprompted review
Reply from Kjellbergcarpet1
Thank you for your kind words and review, Kevin. We are so happy to hear you enjoyed working with Bret and the rest of our team! We're always happy to go above and beyond for our customers so we're glad to hear you're pleased with your experience. We appreciate your recommendation and please don't hesitate to let us know if you need anything else!
Great Job!
Our sales person Jason was very prompt and worked in meeting our needs. The installers worked quickly, neatly and delivered a great looking floor for us.
July 24, 2018
Unprompted review
Reply from Kjellbergcarpet1
Thank you for the great review, Jill! We are so glad to hear you had a great experience. Enjoy your new flooring!
Great Customer Serivce - Highly Recommend
We have had great customer service with Kjellberg Carpet One in Buffalo. We ordered carpet and had it installed in the fall of 2017. We had such a great experience that we once again ordered carpet for the family room area. Jason in Sales is very easy and fun to work with. The installers we had both times were professional and made an effort to ask questions before installing in order to minimize issues. We highly recommend using Kjellberg Carpet One if you are in the need for flooring of any kind.
July 23, 2018
Unprompted review
Reply from Kjellbergcarpet1
Thank you for taking the time to give us feedback, Marcia & Mark. We are so happy to hear that you had a wonderful experience with our team. We hope you love your new flooring and hope to work with you again!
I was super pleased with the whole…
I was super pleased with the whole process. Great knowledge and communication. Very experienced installer!
July 19, 2018
Unprompted review
Reply from Kjellbergcarpet1
Thank you so much for the positive review, Shannon! We hope to see you again soon!
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Very happy!
We love our new floor and Joe (the installer) was awesome!
March 14, 2018
Unprompted review
Reply from Kjellbergcarpet1
We're so happy that you had a wonderful experience with us, JK! Thank you for the review!
Love the carpet and like the easy…
Love the carpet and like the easy installation too.
February 25, 2018
Unprompted review
Reply from Kjellbergcarpet1
Hey Ron & Brenda, we're thrilled to hear that you had the best experience with and we're so glad you're loving your new floors. Thanks for sending us your feedback!
Staff is very professional and keeps…
Staff is very professional and keeps you informed every step of the way. They had the product available when my house was ready for the installation and completed the project in a timely matter. I would recommend your company to anyone.
February 18, 2018
Unprompted review
Reply from Kjellbergcarpet1
Hi Susan, thank you so much for taking the time to leave a great review. We're so glad you're pleased with your recent experience. We hope you continue to love your new flooring and please don't hesitate to let us know if you need anything else!
very satisfied with the experience
February 16, 2018
Unprompted review
Reply from Kjellbergcarpet1
Thanks for the great review, Cheryl and Dale!
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Great experience & love the carpet
Great experience & love the carpet. The carpet installers completed the job quickly & did a wonderful job.
December 17, 2017
Unprompted review
Reply from Kjellbergcarpet1
Hello, Patty. We're so happy to hear that you enjoyed working with us from when you walked in the front door until we completed installation. We hope you love your new carpet and please don't hesitate to let us know if you need anything else!
Excellent customer service with …
Excellent customer service with competitive prices and quality carpet! Carpet install done professionally and installers were friendly and courteous! Would highly recommend and purchase again for other areas of our home.
December 11, 2017
Unprompted review
Reply from Kjellbergcarpet1
Thank you for sharing these kind words and review, Mark and Judy. At Carpet One we always want to give the best experience possible from walking in the store through installation, and we're so happy to hear that you experienced that and enjoyed working with us. We appreciate the recommendations and please don't hesitate to let us know if you need anything else!
Teresea is amazing!
December 6, 2017
Unprompted review
Reply from Kjellbergcarpet1
We're so happy that Teresea was able to give you an amazing experience, Nichol!
We have nothing but praise for …
We have nothing but praise for selecting Kjellberg Carpet One, Elk River, MN for our flooring job. The quality of the product we chose was superb. Joe, the installer was amazing. The quality of his work was exceptional and he was a joy to have in out home.
December 6, 2017
Unprompted review
Reply from Kjellbergcarpet1
Thank you for your kind words and review, Kirby & Barb. We are so happy to hear you enjoyed working with our team! We're always happy to go above and beyond for our customers so we're glad to hear you're pleased with your experience. Please don't hesitate to let us know if you need anything else!
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Great customer service!
Very easy to work with. We have moved out of our home but needed to have carpet put in. There was no problem with doing everything over the phone and email. Great customer service!
December 6, 2017
Unprompted review
Reply from Kjellbergcarpet1
It was a pleasure to work with you, Lee. If you need anything please don't hesitate to let us know!
Reply from Kjellbergcarpet1
Thank you for the kind words and review, Gene & Julie!
It was a great experience and I would …
It was a great experience and I would use them again, they were a top notch team that came in and made it look fantastic!!!
November 20, 2017
Unprompted review
Reply from Kjellbergcarpet1
Thank you for the kind words and review, Tracy. We're so happy you enjoyed working with us and we can't wait to work with you again!
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