Klaravenn Reviews 2

I ordered from Klara Venn on April 14 2026. I was sent a confirmation email with a order number and a tracking number. When I went to the website and tried to track my order I got "order not found" trying both numbers. I wrote to their email address and got no reply to date. The phone number provided on the site did not work. I feel like I am being ripped off as I am unsure if this company is even legitimate. Still wondering if I will ever receive the order.

Placed an order for blouses on April 10, 2026. Checked on order April 24, 2026. The order hasn't left the China warehouse. The phone number on the website doesn't work. "Customer Service" via email talks out of both sides of their mouth and says the order is in route, I just can't see it on my end. Then says the order is still in the warehouse. They keep going round and round and won't cancel the order and issue a refund. The order goes through Shopify. I have filed a dispute with my bank on this order.