Klast Home Reviews 

They sell chairs with "natural" seemingly wood-made legs. Only when I've received the order I realized that the chair legs have nothing natural about them, they were made of metal and poorly painted to look like wood. I am very surprised that Klast can condut their business with such misleading advertisement.

The order was well managed, especially the delivery.
The table is great, only defect is that the lifting mechanism is a bit rigid and you can hurt your fingers in the process. Would be nice to have a better lifting mechanism

Quality is fatal… i would never buy it again!

Klast is a near-scam. They never delivered the furniture (I waited 2 months) and they are unbable to provide any delivery attempt proof. They never notified me neither of any incident at all. Then, when I complained, they refused to refund my order saying that's it's their transporter fault but that they paid him. AVOID THIS SITE EXCEPT IF YOUR LIFE IS AT STAKE.

Horrible experience. It started out with the track and trace that has not been updated until today. On their website, they stated that the product would arrive on the 23rd. The product got lost, Klast directed me to the carrier and the carrier to Klast. It was not until we wrote several emails that we got a response. Wherein they told us that it was for us to figure out how to get the lost product. In the end, the carrier reach out, making a new attempt. When they did, more than 7 days later. The product arrived severely damaged and unusable. Never EVER again, will I order any product at this company. I request our a refund.

A perfect compact, quality sofa bed. Very easy to assemble & use. The fabric is soft & the bed is sturdy.
We add a memory foam mattress cover for guests who prefer something a bit softer.
Had a few issues with our delivery but the company were very helpful & we got it sorted out quickly, at our convenience, with no added costs.
Highly recommended.

I have not had a good experience. A defective product was delivered, then the replacement product was never received as it was sent to the incorrect address. I have now been ignored for weeks and still no refund. Additionally, their customer service team can't help me in english. I would not recommend.

It was fast delivery and the piece looks flawless. Exactly like the photo with beautiful materials. Would purchase again!

Email communication are sent in Spanish despite me using the English version of the website.

Impossible to get an estimated delivery date from customer support. They are referring to the website that doesn’t show anything.

The products haven’t arrived yet (and still I’m being asked to review) so we’re just hoping that the products will be good….

I ordered two nightstands. When I wanted to return them I could not call KLAST and I could not email them directly. I had to fill in a form on their website, so that’s what I did and they only responded after two weeks. Eventually I received a return form that I needed to put on the package.

The nightstands were picked up by a transport company and afterwards I got no confirmation from KLAST. It has been 2,5 weeks and they are not responding to my email, and in the meanwhile Klarna has cancelled my return request and has told me that I have to pay the fullamount, because KLAST is not responding.

Great job KLAST! What a terrible company you are!!!!!!

The order was supposed to be delivered 2 weeks back but no response from them or the delivery agent.

Tried mailing them multiple times but 0 responses from them.

Really bad experience .. wouldn't recommend.

Feels like a scam considering I ordered this a month back and nothing has been delivered or tracked yet.

--Update

After a month of wait, it finally arrived.
It looks nice although there are some damage to the package.
Is there something you can do here?

The quality of the dresser is very poor. The assembly was incredibly difficult as the dresser came in so many pieces. I am very disappointed with this purchase.

I ordered multiple items. One item got delayed. It got delayed so much i had to cancel. They told me they couldn’t because it was already shipped but that was not true because 5 days later i received a email saying it was ready to be shipped so they lied. Now they are not responding to any email. I wanted to cancel sinds i’m out of the country till mid October. I asked what to do? Also the quality is very very poor i would not order here at all. Ikea has way better quality and there costumer service is horrible!

Still waiting for a reply from you. We received the cabinet with visible marks and damages. Haven’t heard from you. Can’t recommend unfortunately.

I am writing this review with immense frustration and disappointment. I ordered two children's beds from Klast in July.

One of the beds arrived with clearly damaged and defective parts. The other bed was missing an essential part, making it completely impossible to assemble.

My daughter has been sleeping on a mattress on the floor for weeks because of this. She is very sad that her room is not finished, and as a parent, it is heartbreaking to see her disappointment.

The worst part is the complete lack of customer service. I have sent emails and tried to contact them, but I have received no solution, no clear information, and no estimated date for when the missing part will be shipped. They have simply ignored my legitimate concerns.

I deeply regret purchasing from Klast. This company has terrible quality control and even worse customer support.

Please, learn from my mistake and do not buy here. Save your money and your peace of mind. Until Klast proves they can deliver complete, functional products and provide basic customer support, they do not deserve anyone's business.

poor delivery system poor customer service not able in problem solving

Worth Waiting For! (Took some time but I’m satisfied). Thank’s!

Very happy with the product I have received, and costumer services.
The delivery service has been excellent! Thanks

Very late delivery. Basically 1 month after initial delivery date indicates hy the site. Little comunication and still no reply to my complaint on delays.
Quality of producy is bad and it came already with flaws in the painting. Wouldn't have ordered it, knowing what i know now. Will replace the product as soon as find something better that i like.
First time buyer on this site and also last time.