Chairs were not delivered to my house as identified by Paack. Opened an incidence report with Klast and without explanation Klast determined that this was not an incident and closed the report. Yester... See more
Company replied
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See what reviewers are saying
If I could give zero stars, I would. I received a severely damaged dresser almost a month ago, and I am still fighting to get my €500+ back. While Klast initially agreed to a full refund, the... See more
Company replied
The product quality itself is good, and the assembly instructions were clear and helpful. After assembling the drawer, I noticed several scratches on the doors, some edges where the lam... See more
Company replied
A perfect compact, quality sofa bed. Very easy to assemble & use. The fabric is soft & the bed is sturdy. We add a memory foam mattress cover for guests who prefer something a bit softer. Had a fe... See more
Company details
- Furniture Store
- Children's Furniture Store
- Garden Furniture Shop
- Lighting Store
- Living Room Furniture Store
Written by the company
Como todo en la vida, todo tiene un comienzo. El de Klast surgió con la idea de crear una tienda de muebles online que fuera distinta a las demás. En ese proceso de creación, y pensando en las necesidades de nuestros futuros clientes, teníamos claro que en la coctelera teníamos que añadir todos los recursos que nos permitieran el poder ofrecer una página sencilla, funcional, atractiva y cuidada donde nuestros clientes pudieran encontrar el mueble que buscan y tenerlo en su casa en tiempo récord. Así nació Klast, un espacio en el que es posible encontrar producto de diseño, funcional y de calidad al alcance de todos con una entrega entre 24 y 72 horas. Estos pilares, fundamentales para todo el equipo que formamos Klast, hacen posible que la experiencia de nuestros clientes con www.Klasthome.com quede más que garantizada.
Contact info
Antic Regne de Valencia, 6, 46290, Valencia, Spain
- 0034 652 18 32 35
- hola@klasthome.com
- klasthome.com
3.6
Average
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Pessimo !
No han entregue toda la encomenda!
No han contestado a reclamación
No contestan as llamadas
March 26, 2024
Reply from Klast Home
Ola Rui,
Lamentamos saber das suas preocupações.
Transmitiremos o seu caso à nossa equipa de apoio ao cliente para que esta o possa contactar.
Com os melhores cumprimentos,
Equipa Klast
The order arrived poorly packaged
The order arrived poorly packaged, with the box torn.
The chair has several risks on it and the table arrived with a broken corner.
Poor quality material and little care in packaging and transportation!
I had urgency to put the furniture ready to use and that's why I didn't return it, but I won’t buy from this store again!
March 19, 2024
Reply from Klast Home
Dear Inês,
We are sorry to hear that your experience at Klast was not as you had hoped.
If you had any problem with the delivery of your order, we remind you that you can contact us through the form on the website or by sending an e-mail to postventaweb@klasthome.com.
Best regards,
Klast Team
very disappointing.
I received it damaged and the costumer service is not responsive enough. I’m stuck with a box in my living room for a week not knowing what to do.
If you charge so much for furniture you should deliver a high quality product.
Very disappointed since I waited over a month for it to arrive. Could have ordered from a different store and receive sooner but I loved the design and it looked like high quality, but the reality is not as it was on the site.
March 15, 2024
Reply from Klast Home
Hello Efrat,
Thank you for sharing your opinion.
We see that our after-sales team gave an answer to your problem.
We apologise for the inconvenience caused.
Regards,
Klast team
It arrived on right time + all inside
It arrived on right time + all inside. Me ha gustado el producto. Gracias.
March 14, 2024
Reply from Klast Home
¡Hola! Gracias por compartir tu opinión con el resto de usuarios. Un saludo.
I didn't recieved the complete order
I didn't recieved the complete order! They deliverd ONLY one piece, and say that the order is complete! Im try to call and email but they Sony respond!!! Im very upset.
March 4, 2024
Reply from Klast Home
Dear Martina ,
Thank you for your comment .
Regarding Tahiti product that is still missing,you'll receive it the 21/03/2024 which is the date that we gave you in the confirmation order.
Never the less , delays can happen as well regarding the delivery.
Regards
Klast Team
Prefecto atencion y productos preciosos
February 16, 2024
Good business
To buy was quick and easy. The delivery was very fast, the product is of very good quality, great business. I recommend it. Thank you
November 8, 2023
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