Kline Collective Reviews 

723
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the artwork and frames, noting that the beautiful pieces look stunning and fit perfectly in their living spaces. Consumers deeply appreciate the helpful customer service team and the smooth, reassuring process of reviewing digital previews and requesting custom adjustments. However, some people mentioned minor shipping delays or noted that the heavy wooden protective crates can be quite difficult to open, manage, and dispose of afterward. Some reviewers were not happy with occasional tone differences between the digital previews seen online and the final physical paintings delivered to them.

What people talk about most

Product

Consumers find product to be positive, highlighting the stunning brushwork, rich colors, and beautiful... See more

Quality

People report positive experiences with quality, highlighting that the artwork feels premium and features... See more

User experience

Clients share positive opinions on user experience, describing the ordering and preview process as smooth,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that support teams are consistently... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting both smooth experiences and occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I lost trust in buying art online because last time I purchased art from another shop which was a disaster, crappy frame and non-existent customer service. I need new art for my projects and found inf... See more

Company replied

Rated 5 out of 5 stars

I ended up canceling my order before production started, and I was pleasantly surprised by how easy the refund process was. Later I made a correct purchase. The support team explained everything clear... See more

Company replied

Rated 5 out of 5 stars

I ordered this as a birthday present for my daughter, so I was really hoping it would arrive in time for her birthday. There was a slight shipping delay, and I started getting a bit worried that it mi... See more

Company replied

Rated 5 out of 5 stars

First of all the website art was beautiful and well displayed, website easy to navigate. Second, the artist and the support team were INCREDIBLE from start to finish! They constantly updated me dur... See more

Company replied


Company details

  1. #5 of 11 best companies in Art Gallery
  2. #3 of 14 best companies in Art Studio
  3. #12 of 89 best companies in Decoration and Interior Design Store
  4. #6 of 47 best companies in Home Improvement Store
  5. #2 of 11 best companies in Paintings Store
  6. #1 of 12 best companies in Picture Frame Shop

Written by the company

Kline Collective is a boutique art gallery in southern California that showcases exceptional contemporary artwork by emerging artists. Our mission? To let art tell your story. We curate bold, colorful handcrafted paintings that are elegant and modern. We bring sophistication and a rich aesthetic experience to our clients’ lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

723 reviews

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4.8

All reviews

(723)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

It seemed too good to be true

It seemed too good to be true. I had read good reviews about your company, and I wasn’t sure if they were all accurate. BUT when I finally got my painting, wow - I am relieved and very happy. Beautiful piece. Highly recommended.

March 31, 2026
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Reply from Kline Collective

Hi 廣田,

We really appreciate you giving us a chance despite your doubts, that means a lot. We are so glad the piece lived up to what you were hoping for in the end.

Enjoy your artwork!

Best regards,
Kline Collective Team

Rated 5 out of 5 stars

My husband and I were undecided about…

My husband and I were undecided about the wall art size. We even used a measuring tape, but we couldn’t figure out the perfect size. We decided to get a recommendation from their support team, and it was the best decision ever! The artist sent us mockups first before we place the order so we can visualize how the painting will look like in my space. Later we decided to give it a go. The proofing process is great, straightforward. It meets our expectations. After 2 weeks it arrives! We are so thrilled that our painting fits perfectly on our wall. We can’t wait to share it with our family and friends. Bravo!

March 31, 2026
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Reply from Kline Collective

Hi Madison,

I loved reading this, thank you for sharing your experience! I’m so glad the mockups helped you and your husband feel confident with the size, and even happier that it turned out to be the perfect fit.

Hope you enjoy showing it off to your family and friends!

Best regards,
Marie

Rated 5 out of 5 stars

Buying online is something I’m usually…

Buying online is something I’m usually scared of doing, but with Kline Collective explaining the process, timeline, and providing constant progress updates, it made me feel at ease and happy.

March 24, 2026
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Reply from Kline Collective

Hi 大作,

We're really glad we could make you feel comfortable throughout the process. Buying online can be a big step, so it’s great to hear that the updates helped put you at ease.

Hope you’re enjoying your piece!

Best regards,
Gwen

Rated 5 out of 5 stars

I want an easy upgrade for my living…

I want an easy upgrade for my living room, don't want to go too expensive for whole renovation, so decided to get a painting of the size 75x100". It's expensive, and their team was also worrying about the transportation, from what I had a conversation with them. Later it arrives safely without any issues because it was packed in wooden crate. The only issue is that they reminded us to have some extra hands because DHL might not be able to lift off that big box off the truck. It was a great experience from placing an order to receiving my order.

March 24, 2026
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Reply from Kline Collective

Hi Amber,

Thank you for sharing your experience! I’m so glad everything arrived safely, especially with a piece that size, we were definitely keeping a close eye on that one.

I appreciate you mentioning the delivery detail too, and I’m happy it all worked out smoothly in the end. Hope your living room feels completely transformed!

Best regards,
Gwen

Rated 5 out of 5 stars

I love the overall result of my…

I love the overall result of my artworks during preview, but what I loved the most was when I received them and I was blown away! They are so beautiful.

March 17, 2026
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Reply from Kline Collective

Hi Samantha,

This is so lovely to read! I’m so glad you loved the previews, but even happier that the real pieces exceeded them, that’s always the best moment.

Hope they keep bringing you joy every day!

Best regards,
Gwen

Rated 5 out of 5 stars

Reliable service

Reliable service, beautiful artwork

March 9, 2026
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Reply from Kline Collective

Hi Kaz,

Thank you for your kind words! I’m so glad you had a smooth experience and that the artwork found a place with you.

Hope you continue to enjoy it!

Best regards,
Marie

Rated 5 out of 5 stars

The artwork itself is beautiful and…

The artwork itself is beautiful and well made, but the only challenge was judging the gold color during the process. Gold is a very tricky color to evaluate through photos or digital proofs because the way it reflects light can look quite different in person. When I first saw the preview images, it was a bit hard to tell exactly how the gold tones would look once the painting was finished. Depending on the lighting and angle, the color can appear brighter or more muted. That said, the final piece still turned out very elegant and looks great in my space. I would just say that if you’re ordering a piece with gold elements, it helps to keep in mind that this color can be difficult to judge from photos alone.

March 28, 2026
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Reply from Kline Collective

Hi Skye,

Thank you for your thoughtful feedback! We’re delighted to hear that you find the artwork elegant and well made. We also appreciate your insights regarding gold tones, as their appearance can vary depending on lighting and angle.

Your experience is truly valuable, and we’re glad the final piece looks great in your space.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

The wooden crate was tough to open but…

The wooden crate was tough to open but the artwork was perfectly protected

March 20, 2026
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Reply from Kline Collective

Hi Sandra,

Thank you for your feedback! We’re glad to hear the artwork arrived perfectly protected. We also appreciate your note about the crate and will keep it in mind as we continue improving the unboxing experience.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

A bit more unique for me

Feels different from typical wall art. There’s a certain character to it that makes it stand out in a subtle way.

March 27, 2026
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Reply from Kline Collective

Hi Katharina,

Thank you for your thoughtful feedback! We’re delighted to hear that the artwork stands out with its unique character and subtle presence. It truly means a lot to our team and artists.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

The painting is beautiful

The painting is beautiful. Unboxing took some effort though with the wooden box

March 24, 2026
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Reply from Kline Collective

Hallo Jens,

vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Ihnen das Gemälde gefällt!

Vielen Dank auch für Ihren Hinweis zum Auspacken. Wir verwenden stabile Holzverpackungen, um sicherzustellen, dass das Kunstwerk sicher bei Ihnen ankommt. Gleichzeitig verstehen wir, dass das Öffnen etwas mehr Aufwand erfordern kann. Tatsächlich nutzen wir für besonders große, überdimensionale Stücke Holzkisten, um den bestmöglichen Schutz zu gewährleisten. Bei Formaten unter 200 cm verwenden wir in der Regel Kartonverpackungen.

Ihr Feedback ist sehr hilfreich für uns, und wir werden es auf jeden Fall berücksichtigen, um unser Erlebnis weiter zu verbessern.

Nochmals vielen Dank für Ihre Unterstützung – wir hoffen, dass Sie lange Freude an Ihrem Kunstwerk haben!

Mit freundlichen Grüßen
Rachel

Hi Jens,

Thank you so much for your review!

We’re really glad to hear you love the painting! We appreciate your note about the unboxing as well. We use sturdy wooden packaging to make sure the artwork arrives safely, but we understand it can take a bit more effort to open.

In fact it is because it is an extra large oversized piece to make sure it goes right we use wooden crate, normally if it is under 200cm we only use carton.

Your feedback is super helpful, and we’ll definitely keep it in mind as we continue improving the experience.

Thanks again for your support - we hope you enjoy the piece for many years to come!

Warm regards,
Rachel

Rated 5 out of 5 stars

I ordered this as a birthday present…

I ordered this as a birthday present for my daughter, so I was really hoping it would arrive in time for her birthday. There was a slight shipping delay, and I started getting a bit worried that it might not make it before the big day. Thankfully, the support team was very responsive and kept me updated throughout the whole process. It arrives on time.

March 24, 2026
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Reply from Kline Collective

Hi Holly,

Thank you so much for sharing this! It truly means a lot to us! It is wonderful that you order this for your daughter's birthday present. I forgot to mention that actually we have a function to record a video message if customer buys art as a gift.

We completely understand how important it is for a birthday gift to arrive on time, and we’re so glad everything worked out and that it made it in time for your daughter’s special day. That must have been such a relief!

We really appreciate your patience during the slight delay, and we’re happy to hear our support team was able to keep you updated along the way.

We hope your daughter loved the piece and that it made her birthday even more special :)

Thank you again for your support! And enjoy the artwork!

Warm regards,
Emily

Rated 5 out of 5 stars

The art quality is great

The art quality is great, the customer service team is great, and you can really see the care and craftsmanship that went into making it. I’m very happy with how it looks in my space. The only small issue was with the tracking updates during shipping. The package was shipped from Canada, and at one point the tracking showed that it had been sitting in a warehouse for over five days without much explanation. That part was a little confusing, and I wasn’t sure what was happening with the delivery at the time.

March 24, 2026
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Reply from Kline Collective

陽子様

この度は温かいお言葉をいただき、誠にありがとうございます!私たちにとって本当に大きな励みになります。作品を気に入っていただき、お部屋にも素敵に飾っていただけているとのこと、とても嬉しく思います。ひとつひとつの作品に込められた想いや職人の技を感じていただけたことは、私たちにとって何よりの喜びです。

また、配送状況の追跡についてご指摘いただきありがとうございます。ご不安やご不便をおかけしてしまい、申し訳ございません。特に日本への配送は複数の配送業者が関わるため、情報が分かりにくくなる場合がございます。現在、カナダ・アメリカ・ヨーロッパの配送パートナーと連携し、アジア向け配送の追跡情報の透明性向上に努めております。今後はよりスムーズで安心していただける配送体験をご提供できるよう改善してまいります。

改めまして、このような貴重なご意見をお寄せいただき、誠にありがとうございます。今後のサービス向上のため、大切に活かしてまいります。

敬具
Emily

Hi 陽子,

Thank you so much for your kind words! It truly means a lot to us!

We’re so happy to hear that you love the artwork and that it looks great in your space. Knowing you can see the care and craftsmanship behind each piece is exactly what we strive for!

We also really appreciate you pointing out the issue with the tracking updates. I completely understand how that could feel confusing, especially when there’s a delay without clear communication.

Shipping to Japan often involves multiple carriers, so we’re currently working closely with our partners in Canada, the U.S., and Europe to improve tracking transparency when shipping to Asia. Our goal is to make the entire experience smoother and more reassuring moving forward.

I can't thank you enough for your support and for taking the time to share your experience. It truly helps us grow and improve.

Warm regards,
Emily

Rated 5 out of 5 stars

Bought this artwork for my restaurant

Bought this artwork for my restaurant, and it fits the space perfectly. The style and atmosphere of the painting really match the whole vibe of the restaurant and add a lot of character to the room. Several customers have already commented on it, which is always a great sign.

March 24, 2026
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Reply from Kline Collective

Hi Karen,

Thank you for your wonderful feedback! We’re delighted to hear that the artwork fits your restaurant perfectly and enhances the overall atmosphere. It’s especially great to know that your customers are noticing and appreciating it as well.

Wishing you continued success with your restaurant!

Best regards,
John

Rated 5 out of 5 stars

Delivery took a bit longer than I…

Delivery took a bit longer than I expected, but the painting is absolutely stunning. The shipment was initially handled by DHL, and then it was handed over to another local delivery company for the final part of the journey. Because of that transition, the delivery took a little extra time.

March 24, 2026
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Reply from Kline Collective

Hi Christine,

Thank you for your feedback! We’re glad to hear that you find the painting absolutely stunning. We appreciate your patience regarding the delivery timeline and the transition between carriers.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

My artwork was shipped from the Czech…

My artwork was shipped from the Czech Republic, so I was a little concerned about international shipping at first. However, everything went very smoothly. The piece was carefully packaged and arrived safely without any issues. It was reassuring to see how professionally everything was handled along the way. The artwork looks even better in person than in the photos. You can truly see the quality and craftsmanship that went into it.

March 24, 2026
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Reply from Kline Collective

Hi Mollie,

Thank you for your wonderful feedback! We’re delighted to hear that your artwork arrived safely and that the entire international shipping process felt smooth and reassuring. It’s especially rewarding to know that the piece looks even better in person and that you can truly appreciate the craftsmanship.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

The shipping process was…

The shipping process was straightforward, and the artwork arrived safely and well packaged. It’s great when a company is transparent about the total cost from the beginning, so you know exactly what to expect. Overall, I’m very happy with the experience. Free shipping and customs included really made the purchase feel even more worthwhile.

March 16, 2026
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Reply from Kline Collective

Hi Karin,

Thank you so much for your thoughtful review.

We’re really pleased to hear that your artwork arrived safely and that the whole shipping process felt smooth and straightforward. You are right. There are many art sellers out there but never tell you the hidden costs such as import and tariffs as well as unexpected storage fees and so on. We always aim to be as transparent as possible, so it’s great to know that this made your experience more reassuring from the start.

We’re also glad you found value in our services - it’s something we prioritize to make the process as seamless as possible for our customers.

Thank you again for your support, and we hope you enjoy your artwork for many years to come.

Warm regards,
Emily

Rated 1 out of 5 stars

The Actual Product is very diff from Picture.

The actual product differs from the picture. Despite > 10+ exchanges highlighting the obvious and a redo, they still cannot replicate the image, which I suspect they have lost the original template. I asked for a refund before shipment, as it is not the product I want anymore, but I was told to receive it first, then ship it back.

March 2, 2026
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Reply from Kline Collective

Hi Sherman,

Thank you for sharing your feedback, and we’re truly sorry for the frustration this experience has caused.

We completely understand your concerns regarding the differences between the artwork and the original image, as well as the communications throughout the process. We’d also like to clarify that each piece is created entirely by the artist from scratch, rather than from a template, which can sometimes lead to slight variations - though we fully understand this did not meet your expectations.

This is certainly not the experience we aim to provide. Our manager will be following up with you as soon as possible. We truly appreciate your patience and the opportunity to make this right.

Warm regards,
Emily

Rated 5 out of 5 stars

I’m a big fan of Dale’s work now

I’m a big fan of Dale’s work now! I purchased one of his pieces for my housewarming party because I wanted something special to display in my new home and to impress my friends and family. When the artwork arrived, I was honestly blown away. The piece is beautiful and has such a strong presence in the room. During the party, several of my friends immediately noticed it and asked where I got it from. It definitely became a conversation piece, and I was so happy with how it looked in my space. The quality and craftsmanship are excellent, and you can really see the artist’s talent in the details. The authenticity certificate was also a nice touch and made the artwork feel even more special. I’m really glad I chose this piece and will definitely be keeping an eye on Dale’s future work.

March 16, 2026
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Reply from Kline Collective

Hi Abby,

Thank you so much for this wonderful review! It truly made our day.

We’re absolutely delighted to hear how much you love Dale’s work, and even more so that it became such a standout piece during your housewarming. For sure a lot of your friends and family members will be impressed! There’s nothing better than hearing that an artwork not only enhances a space but also sparks conversation and leaves a lasting impression.

Your kind words about the attention to detail mean a great deal to both us and our artist - we’ll be sure to pass this along to him.

Thank you again for your trust and support. We’re excited for you to discover more of Dale’s future work & please don't forget to send us photos!

Warm regards,
Emily

Rated 5 out of 5 stars

I had a specific look in mind

I had a specific look in mind, and they were very patient and accommodating throughout the process. They listened carefully to my feedback and made the changes I requested. I truly appreciate the craftsmanship and care that went into creating it.

March 16, 2026
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Reply from Kline Collective

Hi Ellen,

Thank you for taking the time to share your experience.

We’re so pleased to hear that we were able to bring your vision to life. It’s really important to us that every detail feels just right, so we’re glad you felt supported and listened to throughout the process. We are good at paying attention to details I am proud to say!

Your kind words about the craftsmanship and care mean a great deal - we’ll be sure to pass this on to the team.

Thank you again for your trust, and we hope you continue to enjoy your piece.

Warm regards,
Emily

Rated 5 out of 5 stars

I’m really grateful that the artist was…

I’m really grateful that the artist was willing to adjust the colors for me. I had a specific look in mind, and they were very patient and accommodating throughout the process. They listened carefully to my feedback and made the changes I requested. In the end, the colors turned out exactly how I hoped - perfect for my space. I truly appreciate the extra effort and attention to detail.

March 16, 2026
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Reply from Kline Collective

Hi Alfie,

Thank you so much for your kind words! It truly means a lot to our artists and our team.

We’re delighted to hear that the artwork turned out exactly as you envisioned. It's always challenging to get the right color because photography process can be tricky. But thanks a lot for your patience. It’s wonderful to know you felt heard and supported throughout the process.

Your appreciation for the artist’s effort and attention to detail will definitely be shared with them - it will make their day!

Thank you again for trusting us with your space. We hope the piece brings you joy for many years to come.

Warm regards,
Emily

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