My first order from Kloudy Jewelry, we love our Forever Knot bracelets. I purchased one for me in sliver colour and one as a gift for my Husband in the black colour. Arrived in good time, little bi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Love the bracelets I received and the packaging making them ready for my granddaughter’s birthday! Perhaps the ultimate thought about this company is their customer service. They kept in touch with m... See more
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Easy to order, good communication and prompt delivery from the company. Impressed by the quality of the jewellery itself. I am only used to gold jewellery, so was hesitant to buy anything le... See more
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I absolutely love their jewellery! It’s perfect for everyday wear. I honestly feel naked without wearing my pieces. The quality is really good, they have a lovely weight to them, and being gold-pl... See more
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Company details
Written by the company
"In-vogue, elegant, and durable jewelry shouldn’t have to break the bank" - Kloudy’s mission statement.
Contact info
32 KINBURN STREET, SE16 6DW, London, United Kingdom
- hello@kloudyjewelry.com
- kloudyjewelry.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Initialed Infinity Knots
Really liked the item and having just welcomed our second grandchild I bought the ‘Initialed’ Infinity Knots to symbolise both of our grandchildren!!!
Delivery did take quite a while!!
August 4, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi EP,
What a beautiful way to celebrate your two grandchildren! 🤍 We’re so happy the bracelets have such special meaning for you. We’re sorry the delivery took longer than expected and truly appreciate your patience.
Warm Regards,
The Kloudy Jewelry Team
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Loved the item.
The item was a gift and everyone loved it.
You would have received the highest rating, however, it took an inordinate amount of time to receive it and that wasn't mentioned when purchasing....but again, the item was great.
August 16, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Dan,
We’re so glad the gift was a hit! 🎁 It means a lot to hear you loved the item. We’re sorry the delivery took longer than expected and appreciate your patience while waiting for it.
Warm Regards,
The Kloudy Jewelry Team
Bracelet online friend
Well I just order two bracelets and it was actually meant for my online friend. I ended up shipping the bracelets under his name. I loved how easy it was and fast it went. It’s only disappointing to me I couldn’t send one to me without having to make another order (so spending more) cuz there was a deal buy one get one free. That’s the only thing I walked against. Other then that my online friend seems so happy with his bracelet so i have nothing to complain about. It’s what I do it for. 😊
July 23, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Ashley,
Aww, this is so sweet! 🥹 We’re happy your friend is loving their bracelet and that ordering was easy. Thanks for choosing Kloudy to make their day a little more special! 💕
Warm Regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Rachel,
So happy to hear your order arrived quickly and everything was just as described! 💎 We really appreciate you choosing Kloudy.
Warm Regards,
The Kloudy Jewelry Team
Great service and good customer service
Great service and quick response to any queries I had. This was my second order as I was so pleased with the quality of the 5 bracelets I had already received.
Unfortunately my second order took a lot longer to arrive. I had an email from them to say there had been a problem with delivery and offered me discount as a good will gesture.
I feel customer service is everything and you get that from this company along with beautiful jewelry.
I would recommend to my friends and family.
August 3, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Carol,
Thank you so much for coming back to Kloudy! 🫶 We’re so glad you’ve been loving the quality of your bracelets and our customer service. Your support and recommendation to your friends and family mean so much to us!
Warm Regards,
The Kloudy Jewelry Team
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Beautiful Jewelry
The easy and professonal of the site and the order process.
July 31, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Karoline,
We’re so glad you found the website and ordering process easy and seamless! ✨ Thank you for taking the time to share your experience with us.
Warm Regards,
The Kloudy Jewelry Team
At first my delivery was misplaced due…
At first my delivery was misplaced due entering a wrong digit in the address (fault on my part). Then I reached out to Kloudy and with no hesitation they resent my order to the correct address.
The bracelets are great 👌
June 11, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi there,
We’re so glad our team could get everything sorted and resend your order to the right address! 💛 And even happier to hear you’re loving the bracelets.
Warm Regards,
The Kloudy Jewelry Team
Good quality jewellery
This is the second time I have bought from this company and very pleased with my purchases and will buy more
August 6, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Rosemary,
It means so much to have you back for your second Kloudy order! 🥰 We’re so happy you’re pleased with your pieces and can’t wait to see what you pick next!
Warm Regards,
The Kloudy Jewelry Team
Very friendly customer service and…
Very friendly customer service and generally a good experience ordering form Kloudy.
-Porducts looks and feel amazing
-Delivery was good and fast
July 21, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Even!
So happy to hear you had a smooth experience with Kloudy! From our friendly customer service to the fast delivery and pieces that look amazing, we’re so glad everything hit the mark. ✨
Warm Regards,
The Kloudy Jewelry Team
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Reply from Kloudy Jewelry
Hi Philip & Jill! ✨ Thank you for the love! We’re so happy you’re loving your Kloudy pieces and appreciate the recommendation. 💎
Warm Regards,
The Kloudy Jewelry Team
My loveknot bracelets are lovely
My loveknot bracelets are lovely. But unfortunately are too small for me. I am not overweight and medium build.
Very disappointed.
August 10, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Amanda!
Thank you for sharing this! We’re so sorry the bracelets weren’t the right fit. We’d love to help, please reach out to our customer support team and we’ll get this sorted for you.
Warm Regards,
The Kloudy Jewelry Team
A wonderful gift🎄
I ordered the black for my boyfriend as a Christmas gift and the rose gold for myself. It was easy to navigate through the website and order, delivery was prompt. They are lovely, can't wait to wear them
August 11, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi JP!
So happy you found us! ✨ Love that you picked one for yourself and one for your boyfriend. Hope you both enjoy wearing your pieces!
Warm Regards,
The Kloudy Jewelry Team
Overall great
Fast shipping, great product. Looks and good quality, very happy with my purchase
July 16, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Eli,
So happy to hear you’re loving your purchase! 💎 Fast delivery + great quality is exactly what we’re going for. Thanks for shopping with Kloudy! ✨
Warm Regards,
The Kloudy Jewelry Team
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Great gift for your loved one!
The delivery was fast, and the lady that I gifted these bracelets was thrilled! She's already wearing them everyday, and she's very pleased. Quality seems to be legit. Great for gifting your loved one! 😊
August 7, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Pedro,
Love that the bracelets made such a perfect gift! 🥰 Even better that she’s already wearing them every day. Thanks for choosing Kloudy! ✨
Warm Regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Charlotte,
Thank you! 💕 So glad you loved the bracelets and they arrived right on time. Hope you enjoy wearing them!
Warm Regards,
The Kloudy Jewelry Team
Great pieces of jewellery and was…
Great pieces of jewellery and was delivered fast!
July 24, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Hollie-Anne,
So happy you’re loving your new pieces! ✨ And of course, we’re glad they reached you quickly. Thanks for the lovely review! 💎
Warm Regards,
The Kloudy Jewelry Team
Delivered on time my purchases were…
Delivered on time my purchases were bought for gifts and I was not disappointed. We were all very pleased with them.
August 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Christine,
So happy to hear the gifts were a hit! 🎁💕 Thank you for choosing Kloudy and for sharing your experience with us.
Warm Regards,
The Kloudy Jewelry Team
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Fast delivery
Fast delivery, I ordered the knot bracelet for my 2 bridesmaids and they are beautiful
July 20, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Anne-marie,
The perfect bridesmaid gift! 💕 So glad you loved the Knot Bracelets and they arrived quickly. Wishing you all the best for the big day! ✨
Warm Regards,
The Kloudy Jewelry Team
Absolutely love
I have had several bracelets and necklaces for myself and family. Have been very pleased. I wear all the time, in the shower and in the sea on holiday. Still look as good as new
August 10, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Trudy,
We love hearing this! ✨ Knowing you and your family have been wearing your Kloudy pieces everywhere, even in the shower and sea , makes us so happy. 💎
Warm Regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Gary,
Aww, thank you! 🥰 So happy you’re loving your bracelets. Sending lots of love from the Kloudy team! 💕
Warm Regards,
The Kloudy Jewelry Team
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