My first order from Kloudy Jewelry, we love our Forever Knot bracelets. I purchased one for me in sliver colour and one as a gift for my Husband in the black colour. Arrived in good time, little bi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the bracelets I received and the packaging making them ready for my granddaughter’s birthday! Perhaps the ultimate thought about this company is their customer service. They kept in touch with m... See more
Company replied
Easy to order, good communication and prompt delivery from the company. Impressed by the quality of the jewellery itself. I am only used to gold jewellery, so was hesitant to buy anything le... See more
Company replied
I absolutely love their jewellery! It’s perfect for everyday wear. I honestly feel naked without wearing my pieces. The quality is really good, they have a lovely weight to them, and being gold-pl... See more
Company replied
Company details
Written by the company
"In-vogue, elegant, and durable jewelry shouldn’t have to break the bank" - Kloudy’s mission statement.
Contact info
32 KINBURN STREET, SE16 6DW, London, United Kingdom
- hello@kloudyjewelry.com
- kloudyjewelry.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really love my knot bracelet
I really like my knot bracelet. I have had it on for a month now and still looks like I just got it.
With that said the chain to fasten the bracelet is very long. Which I get for fitting everyone. The piece on the end needs to be moveable. It hangs into the palm of my hand and is annoying. Going to take it a jewellers and get it fixed.
August 24, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Kris,
So happy to hear your Knot Bracelet is still looking brand new after a month! ✨ We really appreciate you sharing your feedback about the fastening chain too, it’s helpful for us as we continue improving our designs.
Warm Regards,
The Kloudy Jewelry Team
Advertisement
This is a wonderful company
This is a wonderful company. You can definitely order with confidence. My order arrived in good time and is exactly as described. After feeling scammed by other companies lately it was good to deal with such polite people.
September 11, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Julie,
It means so much to hear that you felt confident ordering with us! 🤍 We’re glad your pieces arrived as expected and our team could provide a positive experience.
Warm Regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Adeel,
Love hearing this! 🤍 We’re so glad you had a smooth experience from start to finish. Thanks for choosing Kloudy!
Warm Regards,
The Kloudy Jewelry Team
I absolutely love this jewellery and…
I absolutely love this jewellery and have many pieces including necklaces and earrings too! Kloudy doesn’t disappoint the quality is fantastic. I’ve had them for a while now and they are the same as when I bought them. Great service too. I’m addicted, I’ve even bought kloudy jewellery as gifts for my friends and they love them too!
September 4, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Michelle,
A whole Kloudy collection?! We love it! 🥹🤍 So happy you’re loving the quality and your pieces are still looking as good as new. And gifting Kloudy to your friends is the sweetest!
Warm Regards,
The Kloudy Jewelry Team
Good quality..simply design but I like…
Good quality..simply design but I like so much .
September 11, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Susi,
Simple, timeless, and totally your vibe! 🤍 We’re so happy you’re loving the design and quality of your Kloudy piece. Thank you for your support!
Warm Regards,
The Kloudy Jewelry Team
Advertisement
Little bit slow on delivery but the…
Little bit slow on delivery but the items are lovely
September 4, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Ceri,
Thanks so much for your patience! 🤍 We’re happy to hear you love your pieces, and we really appreciate your feedback on the delivery time.
Warm Regards,
The Kloudy Jewelry Team
Classy
Love these very simple but every so classy bracelets. Love them
Ordering was easy and pretty fast delivery, great experience overall.
September 11, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Lorena,
We’re loving that you’re into the simple yet classy look! ✨ So glad ordering was easy and your bracelets arrived quickly. Thank you for the lovely review!
Warm Regards,
The Kloudy Jewelry Team
Australia.
Australia.
Trashy cheap looking gold ,tiny bracelet won’t fit ,want to get refund applied to K.Told to return ,charge at Post Office for a very small knot bracelet $44 in an envelope .Original price $48.21.
Do not buy if you think you may want to return
September 11, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Trish,
We’re sorry to hear the bracelet wasn’t the right fit for you and the return process added to the frustration. We understand how disappointing that can be. Please reach out to our customer support team so we can look into your order and see how we can help.
Warm Regards,
The Kloudy Jewelry Team
Communicative regarding tracking my…
Communicative regarding tracking my order and timeframe for delivery. Thoughtful packaging. Durable pieces and plenty of choice when selecting jewellery as a gift.
August 17, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Lydia,
We’re so glad you had a smooth experience with your order! 🤍 From the tracking updates to the packaging and quality of the pieces, it’s lovely to know everything came together for you. Thank you for choosing Kloudy for gifting!
Warm Regards,
The Kloudy Jewelry Team
Advertisement
Great service.
The service was very quick and professional. The jewelry was very beautiful. Got my merchandise very quickly.
September 2, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Evelyn!
So happy to hear your order arrived quickly and you loved the jewelry. Thank you for the sweet words about our service and pieces! 🤍
Warm Regards,
The Kloudy Jewelry Team
Love the product and got a second gift…
Love the product and got a second gift for my sister who also loves it.
September 3, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Annette!
We love that you came back for a second piece, and even better that your sister loves it too! 🥰 Thank you for making Kloudy part of your gifting moments.
Warm Regards,
The Kloudy Jewelry Team
The Bracelets are beautiful,I have been…
The Bracelets are beautiful,I have been wearing mine full time I received it. The other I am keeping for my Daughter's birthday
September 10, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Linda!
It makes us so happy to hear you’ve been wearing your bracelets nonstop! 💕 We hope your daughter loves hers just as much when she gets it for her birthday.
Warm Regards,
The Kloudy Jewelry Team
Faulty bracelet replaced promptly
I ordered 2bracelets for gifts.. However one bracelet was faulty, but this was replaced promptly. First time to use Kloudy. Excellent customer service.
July 30, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Eliz!
We’re so glad we could quickly sort out the faulty bracelet for you. 💕 Thank you for giving Kloudy a try and for highlighting our customer service!
Warm Regards,
The Kloudy Jewelry Team
Advertisement
Perfect from ordering to delivering and…
Perfect from ordering to delivering and the perfect gift
August 28, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Alan!
So happy everything went smoothly from ordering to delivery, and that it made the perfect gift! 🎁 Thanks for choosing Kloudy.
Warm Regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi P Rollason!
Thank you for the kind words about our product support. We’re always here to make your Kloudy experience as smooth as possible! ✨
Warm Regards,
The Kloudy Jewelry Team
Easy to order and looks just like the…
Easy to order and looks just like the picture. Saving them for Christmas for my 4 daughters so I can’t give their feedback until then, but I’m sure they’ll love them
September 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi there!
We’re so glad your order was easy to place and the bracelets looked just like you expected! 🎄 We hope your four daughters absolutely love their gifts.
Warm Regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Charlotte!
We really appreciate your kind words about our customer service. 💕 It means a lot to know our team could make your experience a positive one!
Warm Regards,
The Kloudy Jewelry Team
Advertisement
Lovely jewellery but wish I ordered…
Lovely jewellery but wish I ordered gift boxes for everything as everything came in one box .
August 31, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Ann!
We’re so happy you’re loving the jewelry! 🤍 We’ll definitely keep your gift-box feedback in mind, it’s always helpful to know what would make gifting even better.
Warm Regards,
The Kloudy Jewelry Team
Bracelets…
Received jewelry very fast..Love the matching bracelets..They're beautiful!! So happy with my purchase!
September 4, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Jodi!
So happy to hear your matching bracelets arrived quickly and you love them! ✨ Thank you for choosing Kloudy and sharing the love!
Warm Regards,
The Kloudy Jewelry Team
Gorgeous Pieces
It was a great experience from buying the pieces to receiving them. The packaging was super cute and the pieces have held up under a lot of use. The quality of the pieces are fantastic and my other half loves his piece too.
August 25, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi HMB! 💕
So happy to hear you loved everything from the shopping experience to the packaging! We’re especially glad the pieces have held up so well with regular wear, and your other half loves his piece too. 🫶
Warm regards,
The Kloudy Jewelry Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.