KMC Legal Reviews 

314
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, highly responsive, and always ready to provide clear explanations throughout property transactions and legal steps. People deeply appreciate the efficient communication and professional support, noting that expert guidance significantly reduces the usual stress of buying and selling homes. Conversely, a small portion of people felt that communication was severely lacking during their cases, reporting instances where important emails and phone calls went completely unanswered. Some customers also noted that administrative delays, difficulties in obtaining timely updates, and poor responsiveness caused unexpected frustration and anxiety throughout the entire process.

What people talk about most

Service

Consumers find service to be positive during property sales and purchases. Reviewers frequently report that... See more

Staff

Customers consistently note positive experiences with staff, describing them as attentive, polite, and... See more

Customer service

Clients share positive opinions on customer service, highlighting exceptional communication and efficiency... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is prompt and phone calls or... See more

User experience

Reviewers mention positive feedback about user experience, noting that the whole process felt genuinely easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've just completed on our sale/purchase with Rachael Fryer and honestly could not have asked for a better Conveyancer to deal with. From start to finish Rachael kept in touch with us, supported us t... See more

Rated 5 out of 5 stars

Joanna Walker/KMC Legal was fantastic start to finish for my purchase. Everything went incredibly smoothly and Joanna always had time to answer any questions or support - which was very much appreciat... See more

Rated 5 out of 5 stars

We’ve just completed 2 apartment purchases and a house sale with KMC Legal, managed by Saika Rayan and Kirsty Hudson. Some early setbacks meant that our deadlines were tight and Saika and Kirsty both... See more

Rated 5 out of 5 stars

After a slow start with our previous conveyancer, Suzanne of KMC Legal took over. Suzanne was quick and efficient but never too busy to answer our queries in layman's terms for us. It quite suddenl... See more


Company details

  1. Conveyancer

Written by the company

KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

314 reviews

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No recent history of asking for reviews

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4.6

All reviews

(314)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Massive thank you to Rachael Moore at…

Massive thank you to Rachael Moore at KMC Legal she has been so attentive whilst helping us purchase our first home. As first time buyers it can be quite overwhelming digesting so much information but Rachael was always on hand to answer our questions, explain things thoroughly and always very quick responses. Rachael has been so on the ball for us to get our purchase pushed through.. we can’t thank you enough top class service.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Solicitors

KMC legal have been absolutely amazing and given us the best and the most prompt conveyancing advise both while buying our new house as well as selling our old one. Megan Young and Jenny Thomas have been outstanding in our recent experience and we would definitely recommend them.
Thank you KMC legal team 😊

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Probate sale

KMC were extremely efficient throughout the process and made everything straightforward which really helped us. Any queries we had were responded to very quickly. The staff were really helpful and friendly, thanks to Lisa and all the team for making it as pain-free as possible.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

KMC Legal were proactive pushing the…

KMC Legal were proactive pushing the process along putting pressure on the seller's awkward management company to make sure I was protected. Communication from the team was concise and frequent. Reassuringly calm and knowledgeable advisors who had my interest at the forefront. Always approachable. I would really recommend them if you are buying a property!

September 29, 2023
Unprompted review
Rated 4 out of 5 stars

First time buyer

As a first time buyer I was unfamiliar with the process. KMC called me up after I requested a quote to explain further, after I instructed a member of the team called me to make introductions then I was kept informed and updated throughout the process by Lisa and her team. Very good service and with very friendly and helpful staff from instruction through to completion.
The only thing I can faulter is the automatic updates on the case you receive through email at various milestones stopped updating for me about halfway through, but I was still thoroughly updated by members of the team.
Excellent service and I would't hestiate to use again.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Lisa and team excellent

Lisa, Natalia and the team were excellent from start to finish with our conveyancing. Attentive, communicate well and fast at responding to questions. Would absolutely recommend KMC Liverpool

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Conveyancing

Lorna and Emily (Wirral) worked very hard to finally get me to my completion date, which was quite a difficult achievement by all accounts. They remained very professional throughout the whole process, and dealt with any queries I had in an efficient, polite manner. Their efforts managed to achieve the successful outcome required.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience despite some unfortunate complexities with the completion date! My solicitors and case handlers got me through to a new completion date and and went over and above to sort emergemcy issues out. I'd like to thank Rachael and Suilin especially for overseeing my purchase. As a solo buyer I already was terrified and stressed with the process but they dealt with everything calmly and keep me up to date in a timely manner. Can't thank KMC enough!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with KMC (Wirral…

Great experience with KMC (Wirral Branch) - Lorna and Emily especially. Very easy process, good communication throughout and went the extra mile to get our transaction completed. They use an online portal which I found very user friendly and easy to navigate, but I had regular emails and calls with Emily so it didn't feel like a faceless service.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent communication and regular updates - the online system makes it much easier.
Great customer service from Lucy Pointing, who is a real credit to the team, Lucy is very pleasant and super efficient in dealing with a last minute hitch.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great team, thoroughly recommend!

Great experience working with KMC Legal for the second time! This time Lorna and Emily were very helpful in the completion of an auction property within 28 days. I look forward to working with the team again in the future and would highly recommend.

Thanks Team!
Shashi

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service friendly and professional

I have had a wonderful experience dealing with kmc Emily is an amazing lady always kind and supportive answering all my questions she is really on the ball
Lorna was my solicitor incredible professional and thorough really are a great solicitors and can't recommend them Enough

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend KMC Legal for…

I would highly recommend KMC Legal for conveyancing. Lisa and Natalia processed my case very quickly and kept me updated throughout by email or telephone call
Very competitive price also for the selling of my home and buying a new property definitely recommend

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

We just wanted to comment on the…

We just wanted to comment on the excellent service we have had from Julia and her team. Although the sale of our house was, at times, somewhat frustrating, we were always kept in the loop regarding our Buyers' situation and we were particularly impressed with Julia at the exchange of contracts stage when things moved swiftly and efficiently - thank you

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Provided an excellent service

Provided an excellent service. Lisa and her team were also informative and fast to respond to any queries. Exchange and completion went through seamlessly. Would highly recommend.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Good solicitors

I can happily recommend this firm. Rachael Moore handled my conveyancing when I sold my house. She is down to earth, friendly and very professional as is all the staff I had contact with at KMC. I'd also like to mention their receptionist Paige who helped me with completing forms. I wouldn't hesitate to use them again.

July 24, 2023
Unprompted review

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