Konnekt Business Services Ltd Reviews 

46
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Their customer service team is great, I am very impressed with their services ,their swift responses and call back, am really impressed. I must commend Kmoney for their service they deliver any time... See more

Company replied

Rated 5 out of 5 stars

I must say getting money sent to me with fast,efficient with excellent service,thats konnekt business service ltd. i recommend konnekt business ltd to send money to your family and friends. Try them... See more

Rated 5 out of 5 stars

I have used a couple of remittance services but Konnekt Business Services Ltd stands out from all of them. I had the best experience with them, and the transaction was fast and transparent. I was upda... See more

Rated 5 out of 5 stars

KMoney is pretty fast in service delivery. Also exceptional customer services is always guaranted. I got a very nice experience whilst using their services even for the first time. I will give CSAT =... See more

Company details

  1. Money Transfer Service

Written by the company

K Money is the fastest and reliable medium of Money Transfer to Nigeria. We are one of the trusted and cost-effective Money Transfer platform available in the UK. Send money using our Web or Mobile App.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.7

All reviews

(46)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, good rate and timely payment

December 20, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Yinka,

Thanks for the positive review and patronage.

Best regards
Kmoney Team

Rated 5 out of 5 stars

Their customer services is top notched

Their customer services is top notched, they make sending money home easy and fast…I’ll recommend them anyday.

December 15, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Damilola,

Thanks for your review.

Just FYI our customer service runs 247

Thanks ever so much.

Kmoney Team

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Rated 5 out of 5 stars

Agba Baller Money Transfer

KMoney is the Agba baller when it comes to sending cash back home. No jokes, it's smooth as butter, no hidden wahala with rates, and the website? Man, it's like they read my mind. Support? They got your back! Trust me, this is the real deal – fast, easy, and secure. Your money's on a whole new level!

December 19, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Folarin,

We enjoy your naija street palance.

We are happy that you are enjoying the service.

Thanks for your continued patronage.

Best regards
Kmoney Team

Rated 5 out of 5 stars

Reference by a friend

Reference by a friend. The experience was cool

December 16, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Olagoke,

Thanks for your positive rating.

We look forward to your referring friends too.

Best regards
Kmoney Team

Rated 5 out of 5 stars

Excellent customer service

Their customer service team is great, I am very impressed with their services ,their swift responses and call back, am really impressed. I must commend Kmoney for their service they deliver any time any day, quick payment. Kudos to you.
I will sure recommend Kmoney always

December 11, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Adaugo,

Thanks for posting this, it is well appreciated.

We hope to continue to serve you with excellence.

Best regards
Kmoney Team

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Rated 5 out of 5 stars

They run a 24hrs customer service you…

They run a 24hrs customer service you can reach them at any time and they are there to answer you, very fast and reliable with a very good rate and low in commission. I will recommend them any time any day.

December 16, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Bashirat,

Thanks for appreciating our 247 customer services.

We appreciate your business and very grateful for the positive review.

Best regards
Kmoney Team

Rated 5 out of 5 stars

Great and friendly customer service…

Great and friendly customer service support,timely response to calls and chart, their rate and good and be rest assured that you get your money in less than 30min.i will recommend Kmoney at any day and time.
Keep up the good work 👍

December 16, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Faith,

We appreciate your positive review.

We have some new exciting engagements where you can win interesting prizes so watch out.

Thanks once again.

Best regards
Kmoney Team

Rated 5 out of 5 stars

Fast and efficient with very…

Fast and efficient with very competitive rate

December 15, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Oludare,

Thanks for the positive review.

We appreciate your business and hope to continue serving you with excellence.

Best regards
Kmoney Team

Rated 5 out of 5 stars

Quick money transfer

They handled my money transfer very fast with low commission. Their customer service is excellent, I'd recommend them any day.

December 1, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Obafemi,

We appreciate your review as this gives us confidence to do more.

Thanks ever so much for your custom.

Best regards
Kmoney Team

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Rated 5 out of 5 stars

Old review was made in the heat of the…

Old review was made in the heat of the moment.
Issues have since been ironed out.
Fast & reliable service, along with the best rates for both pounds to naira as well as naira to pounds.

October 20, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Michael,

Thanks for the clarification, we also realise that most bad reviews are made in the heat of the moment and we appreciate that you came back to put the record straight which is RARE.

We appreciate you and will continue to give you the best service(s).

Lastly, we are the most INNOVATIVE money transfer company and there are some new exciting game changing engagements coming your way, so watch out.

Best regards
Kmoney Team


Rated 1 out of 5 stars

NO CREDIBILITY WHATSOEVER, STAY AWAY, NO ACCOUNTABLITY

For starters please stay away from this company, they appear to be credible but the moment your transaction has issues they usually is no contact whatsoever from them. I had issue with a transfer made through kmoney, i received notification stating the money had been deposited in the recipient's account. On the other hand the recipient made it clear that no funds were received, the transfer was deemed not successful! Since then i have notified kmoney all to no avail, no attempt made to resolve the matter or point me in the right direction. I will definitely not rest until justice is done and get my money back. I am sending this review for people to stay away from them. In addition to their lack of credibility their customer service is shambolic, i will do everything legally possible to stop this company from operation. They need to be shut down forth with. See you in Court Kmoney.

April 25, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Joyce,

Apologies, Apologies, Apologies!!!

We are using this medium to communicate with you and let you know that we have optimised our customer service department and the customer engagement is now 247. You can reach us by phone, text, email, WhatsApp and even social media.

We have listened and acted and we will make sure we serve you better.

Lastly, we are the most INNOVATIVE money transfer company and there are some new exciting game changing engagements coming your way, so watch out.

For any assistance and clarification pls contact us immediately.

Apologies once again. Thanks ever so much.

Best regards
Kmoney Team


Rated 1 out of 5 stars

Would not recommend

I have been using K Money for a while now and haven’t had any problems so far. But recently I send some money and they stated on the website that it was deposited while it was not deposited. The contact details provide from them are not of any use , it’s seems almost impossible to contact them.I wouldn’t recommend the service because you don’t know which day your money
might not reach . I hope there will be a explanation for why non of there contact details are working and why the money was not deposited.

February 16, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Eve,

Apologies, Apologies, Apologies!!!

We are using this medium to communicate with you and let you know that we have optimised our customer service department and the customer engagement is now 247. You can reach us by phone, text, email, WhatsApp and even social media.

We have listened and acted and we will make sure we serve you better.

Lastly, we are the most INNOVATIVE money transfer company and there are some new exciting game changing engagements coming your way, so watch out.

Thanks ever so much.

Best regards
Kmoney Team

Rated 5 out of 5 stars

Best app to I've ever used to send…

Best app to I've ever used to send money abroad. Great app and very easy to use. Money is sent within minutes with very good rates. I highly recommend.

January 30, 2023
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear David,

Thanks for your great reviews, a lot has changed and much more is changing...

We are using this medium to communicate with you and let you know that we have optimised our customer service department and the customer engagement is now 247. You can reach us by phone, text, email, WhatsApp and even social media.

We are the most INNOVATIVE money transfer company and there are some new exciting game changing engagements coming your way, so watch out.

Thanks for your custom.

Best regards
Kmoney Team

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Rated 1 out of 5 stars

The worst customer service anywhere in…

The worst customer service anywhere in UK as per Money Transfer. They wont pick up your calls once you sent the money to their account. And worst still, no replies to emails. They will only sent you emails after you might have sent numerous emails to them. Why having a phone line when you wont answer it. I will never use this Kangaroo money agent ever again.

November 15, 2022
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Dear Frederick,

Apologies, Apologies, Apologies!!!

We are using this medium to communicate with you and let you know that we have optimised our customer service department and the customer engagement is now 247. You can reach us by phone, text, email, WhatsApp and even social media.

We have listened and acted and we will make sure we serve you better.

Lastly, we are the most INNOVATIVE money transfer company and there are some new exciting game changing engagements coming your way, so watch out.

Thanks ever so much.

Best regards
Kmoney Team

Rated 1 out of 5 stars

Scam

Scam! 419! I haven’t gotten my money till date !
5th day update - They never respond to messages or return calls! Avoid at all cost ! I haven’t gotten my money yet!

February 21, 2022
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Hello Pearl,
We are sorry to hear that you had issues with your transfer.
Please if you can email us your customer reference and transfer reference to info@kmoney.co.uk
One of our staff will be happy to call you and assist you further. Thank You.

Rated 1 out of 5 stars

Never use these guys

Never use these guys. They are NEVER transparent with their rate and would come up with commissions they never told you before initiating transaction with them. They have the worst customer service in the world. Use at your own peril.

November 1, 2021
Unprompted review
Konnekt Business Services Ltd logo

Reply from Konnekt Business Services Ltd

Hello Olumide,
Apologies you felt that way. We are always transparent with our rates and fees. On our app, before you proceed, you can check what rate you are receiving and what fees you need to pay.
We would be happy to assist you with your queries on phone. Please feel free to drop a line on hello@kmoney.co.uk
Thank You

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