Do not buy from this company, they don't care about their customers. My package got damaged in transit returned to company. I heard nothing else,I used chat line, they refused to order another one,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My wife loved the surprise of her first box and the care that was put into wrapping and presenting them. 2nd box wasn't to her taste, but Debbie was happy to talk us through the returns process and se... See more
Company replied
Seriously overpriced, and the cancellation fee is ridiculous. I cancelled my subscription after 4 months of my 6 month purchase as the knickers were mainly from pour moi and all four came to around... See more
Personally I didn’t think it was great value for money, my own fault as I didn’t fully read it so didn’t realise that for my £20.00 I would only get 1 pair, had I have known that I probably wouldn’t h... See more
Company replied
Company details
Written by the company
The UK's No 1 Lingerie Box. Knickers by Post is a simple to use lingerie box subscription service, treating you or your recipent to a handpicked surprise pair of branded, luxury knickers each month.
Contact info
20 Mayon Farm Sennen, TR19 7AD, Penzance, United Kingdom
- 07786367282
- sales@knickersbypost.co.uk
- knickersbypost.co.uk
2.3
Poor
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Nice Surprise
Really surprised with the quality of underwear i got and it's different style and colour each time which i like.
February 23, 2021
Reply from Knickers by Post
Hi and thank you for your lovely review. The Knicker Team xx
Advertisement
Fabulous little treat to myself
Fabulous little treat to myself. Lovely coming home to a beautifully wrapped pair of knickers. Highly recommended
February 23, 2021
Reply from Knickers by Post
Hi and thank you for your lovely review. The Knicker Team xx
Beautiful underwear
Beautiful underwear, delivered discretely yet in lovely parcels. I love that you can give a likes and dislikes description as well as a date you would like to receive your subscription.
February 23, 2021
Reply from Knickers by Post
Hi and thank you for your lovely review. The Knicker Team xx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.