Knifestock.fi Reviews 25

TrustScore 4 out of 5

4.1

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Company details

  1. Knife Store
  2. Binoculars Store
  3. Camping Store
  4. Kitchen Supply Store

Written by the company

Ammattiveitsien, laadukkaiden kiikareiden ja optiikan, LED-otsalamppujen ja taskulamppujen sekä ulkoiluvarusteiden myynti. Tunnettuja merkkejä ovat mm. Victorinox, Boker, Spyderco, Steiner ja muut.


Contact info

4.1

Great

TrustScore 4 out of 5

25 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Near perfection

Very good prices and selection of knives. Minus one star for not receiving any information of the progress of my order. Otherwise 5 stars, hands down.

December 27, 2025
Rated 3 out of 5 stars

A small nudge needed and everything's a-ok

I totally get that my order was placed during the Christmas holidays, aka the busiest time of the year when even Santa’s logistics are under pressure. That said, a bit more clarity in the order confirmation and a tracking code wouldn’t have hurt. Right now, it felt a bit like sending a message in a bottle and hoping it washes up on my doorstep. A bit stressful, especially when you've already payed and the company operates over seas.

Other than that, everything was smooth sailing. No complaints, just a small nudge toward even better customer experience!

December 28, 2025
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Reply from Knifestock.fi

Thank you so much for your kind and understanding message — and for making us smile with the Santa’s logistics comparison 😊We truly appreciate your feedback, as it helps us improve the customer experience and communicate better in busy periods like this. We’re very happy to hear that everything else went smoothly, and we hope your order has now arrived safely and met your expectations.

Thank you again for your trust and for the friendly nudge in the right direction. We hope to welcome you back again soon!

Warm regards,Natália-Knifestock

Rated 4 out of 5 stars

Good service, bad logistics.

First product was delayed/forgotten or something like that, it didn't arrive to the carrier and did not get any updates, couple of weeks later after leaving a negative review, they contacted me and the product continued it's journey a day later and arrived shortly after. TLDR customer service is good, logistics need some work. Products are as described.

October 24, 2025
Unprompted review
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Reply from Knifestock.fi

Dear Customer,

Thank you for taking the time to leave your review. We truly appreciate your feedback. We’re sorry for the delay in delivering your order and have taken steps to prevent this from happening again. We have started cooperating with UPS, which ensures faster and more reliable deliveries.

We believe that with your next order, you’ll be fully satisfied with our service — and rate us 5 stars.

Best regards,team Knifestock

Rated 4 out of 5 stars

Overall good

The delivery took a long time, and I am not sure it is the delivery company's fault, but the prices were fair and the product quality high. The packaging was good and highly ecological.

October 1, 2025
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Reply from Knifestock.fi

Dear Customer,

We are very sorry for the delay in delivery. We are aware of the issue, and unfortunately, it was not caused on our side. Please be assured that we did everything possible to resolve the situation as quickly as we could.

We have also taken steps to prevent such cases in the future by adding an additional delivery partner to improve reliability.

We truly appreciate your understanding, and we’re glad to hear you were satisfied with the product quality and eco-friendly packaging.

Kind regards, team Knifestock

Rated 1 out of 5 stars

2 weeks later I still haven't received…

2 weeks later I still haven't received the package, and tracking codes don't show any progress.

October 4, 2025
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Reply from Knifestock.fi

Dear Customer,

We’re truly sorry for this situation. We are aware of ongoing issues with the shipping company and are doing everything we can to resolve it as quickly as possible. We’ll also look for an alternative delivery option to prevent this from happening again.


Kind regards,team Knifestock

Rated 3 out of 5 stars

Everything was good, but shipping could be faster

Everything was good, but the time it took to get here took quite long. If you could improve that, it would be five stars for sure.

September 11, 2025
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Reply from Knifestock.fi

Dear Customer,

Thank you very much for your feedback! We’re glad to hear you were satisfied overall. We understand that such a long delivery time can be inconvenient, and we are working on improvements to speed up our shipping process. Your feedback is very valuable to us and helps us get better. We hope to earn your full five stars next time.

Best regards, team Knifestock

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