Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and... See more
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit a... See more
Company replied
Company details
About Knight Training
Written by the company
Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.
We are a customer-focussed, friendly and professional company who put our customers’ needs at the forefront of the way we work.
The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies.
We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol.
We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK.
We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations.
We have a large choice of e-learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc.
Contact info
134 The Barracks, White Cross Business Park, South Road, LA1 4XQ, Lancaster, United Kingdom
- 0330 999 3199
- info@knighttraining.co.uk
- knight.training
Professional and Highly Recommended
March 9, 2023
Reply from Knight Training
Thank you! We really appreciate your feedback and we look forward to working with you further on your licence application :)
Claire- KT Team
Advertisement
Easy to use exam and training
March 7, 2023
Reply from Knight Training
Hello!
Thanks for your feedback :)
Claire - KT Team
Highly reccommend
Have used a few times and very happy with the service. efficient communication and easy to use.
February 17, 2023
Reply from Knight Training
Hi Lena,
Thanks so much for taking the time to leave a review! Much appreciated :)
Claire - KT Team
Get proper classroom classes
February 28, 2023
Reply from Knight Training
Hi Darren,
It looks like you've had some difficulties with the course modules and assessments.
We have had such success with our online course modules since 2020 that the uptake for face to face classes has not returned and as such, we have sadly been unable to restart the classroom courses.
Please do feel free to call us on 0330 999 3199 to see if there is any resolution to your issues.
Claire - KT Team
training was very helpful,staff was…
training was very helpful,staff was really nice and kind
February 27, 2023
Reply from Knight Training
Hello!
Thanks so much for your kind feedback, we really appreciate it :)
Claire - KT - Team
Advertisement
Great company to work with
February 24, 2023
Reply from Knight Training
Thanks for this feedback! :) Much appreciated!
Claire - KT Team
Don’t be scared!!
Most helpful understanding staff, easy to use course even for individuals like myself who are not up to speed with computers etc.
Very attentive staff who are excellent at what they do.
February 23, 2023
Reply from Knight Training
Hi Scott,
Thanks so much for your kind words! We understand that not everyone is always happy to go for an online course so bravo to you for giving it a go and for smashing that exam! :)
Claire - KT Team
Excellent communication an helpful info
February 21, 2023
Reply from Knight Training
Hi Gill,
Thanks for your feedback :) we really appreciate it. It was a pleasure working with you and well done!
Claire - KT Team
Fantastic support and very responsive…
Fantastic support and very responsive communication
February 16, 2023
Reply from Knight Training
Hi Andre,
Thanks for your lovely feedback :) we were happy to help!
Claire - KT Team
Advertisement
Reply from Knight Training
Hello! Thanks for taking the time to leave us some feedback, we really appreciate it :)
Claire - KT Team
Good customer support all through
February 15, 2023
Reply from Knight Training
Hi Ben,
Thanks for your feedback. I will share it with the Team :)
Claire - KT Team
Excellent support and very efficient
Excellent support and very efficient. I found the whole process user friendly and the support staff were brilliant.
February 15, 2023
Reply from Knight Training
Hi Brendan,
Thanks so much for your kind words! It has been a pleasure so far and we look forward to working with you further :)
Claire - KT Team
Excellent service and very very helpful…
Excellent service and very very helpful stuff
February 15, 2023
Reply from Knight Training
Hi Rachid,
Thank you! It was always a pleasure to speak with you and if there anything else we can do to help, just give us a call :) and well done!
Claire - KT Team
Advertisement
Reply from Knight Training
Hi Adam,
Thanks for your feedback :)
Claire KT - Team
When I had to make last minute changes…
When I had to make last minute changes Lucy and Claire were both very helpful, thank you. They also followed up all questions very supportively
February 9, 2023
Reply from Knight Training
Hi David,
Thank you! It was a pleasure to help!
Claire - KT Team
Reply from Knight Training
Hi Julie,
We are glad you found our team helpful - we do try! :)
And thank you for your feedback!
Claire - KT Team
Personal licence
I found knight training to be a brilliant company to go with for online courses.
Staff are absolutely amazing and very helpful.
Thankyou iona freed.
February 3, 2023
Unprompted review
Reply from Knight Training
Hi Iona,
Aw, thanks so much! We had a bump in the road but we got there! :)
Claire - KT Team
Advertisement
Fantastic service strongly recommend…
Fantastic service strongly recommend knights for training.
February 7, 2023
Reply from Knight Training
Hi Craig,
Thanks for your feedback :) we really appreciate it!
Claire - KT Team
Easy to learn training program.
This training program was easy to follow, able to go through the sections at your own pace.
The help was ready available and easily understood (this was essential as I have been out of an environment of learning for some time, it is totally different reading a novel than trying to retain laws regulations).
There was a good feeling about this course right from the start, friendly staff, encouraging.
February 11, 2022
Reply from Knight Training
Hi John,
Thank you for taking the time to leave detailed (and flattering) feedback. It was a pleasure working with you :)
Claire - KT Team
Very efficient n staff very helpful
February 6, 2023
Reply from Knight Training
Thank you John! It was a pleasure speaking with you :)
Claire - KT Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.