Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and... See more
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit a... See more
Company replied
Company details
About Knight Training
Written by the company
Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.
We are a customer-focussed, friendly and professional company who put our customers’ needs at the forefront of the way we work.
The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies.
We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol.
We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK.
We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations.
We have a large choice of e-learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc.
Contact info
134 The Barracks, White Cross Business Park, South Road, LA1 4XQ, Lancaster, United Kingdom
- 0330 999 3199
- info@knighttraining.co.uk
- knight.training
Great experience
First time to do the 5 years refresher course for personal license holder on line, I had lots of doubts but the team at Knight Training explained everything clearly and properly. I had great experience with Knight Training.
October 9, 2023
Reply from Knight Training
Thank you Otto, we’re pleased that we could give you a great experience and we really appreciate your thanks.
Advertisement
Reply from Knight Training
Hi Sandy, thanks for the very positive review, which we always appreciate. The Knight Training Customer Service team.
The IT requirements were very difficult…
The IT requirements were very difficult to follow
September 29, 2023
Reply from Knight Training
Hi John, I’m sorry that you found the IT requirements difficult, I will give you a call to find out which part was the problem and if we can be aware of any particular issues, it will help us improve the systems in the future.
Highly recommended
Really good company. Simple straight forward training and online exam with lots of comms throughout the process
October 2, 2023
Reply from Knight Training
Thanks Peter. We really appreciate your positive review. Many thanks the Knight Training Team.
Reply from Knight Training
Thanks Sarah, we’re pleased that you found everything so simple to use.
Advertisement
Everything ran smoothly from the…
Everything ran smoothly from the initial contact through to the finish. Any queries were answered quickly and any issues resolved.
September 26, 2023
Reply from Knight Training
Thanks Neil, we’re pleased that all went smoothly and we appreciate your comments.
such a stress free experience while…
such a stress free experience while being guided into my exam would 100% recommend
September 25, 2023
Unprompted review
Reply from Knight Training
Thank you Fleur, we are pleased that you had a great experience and we are appreciative of your comments.
Efficient and friendly staff
Efficient and friendly staff, and the training and exam arrangements were clear and straightforward. Could also book an exam at short notice, which was a bonus.
September 22, 2023
Reply from Knight Training
Hi Jane, Thanks for your review which is very much appreciated. The Knight Training Team
Amazing technical support and service.
September 22, 2023
Reply from Knight Training
Thanks for the review. Much appreciated. The Knight Training team.
Advertisement
Comprehensive training day which was…
Comprehensive training day which was enjoyable and excellent follow up communication and support
September 14, 2023
Reply from Knight Training
Hi Tony Thanks for the great review, which we very much appreciate. KT Team
Great company
Great company. Used them for license training a few times. Online courses are a great new addition
September 19, 2023
Reply from Knight Training
Hi Michael,
Thank you for such a lovely review! We really appreciate it :)
Lucy - KT Team
Very good and reliable service
September 3, 2023
Reply from Knight Training
Thank you for your kind feedback :)
Claire - KT Team
Excellent service and communication!
August 29, 2023
Reply from Knight Training
Thanks for your feedback Jason! We really appreciate it :)
Claire - KT Team
Advertisement
Great Service
Very informative online training and helpful staff making the process stress-free. Thank you
August 29, 2023
Reply from Knight Training
Hi Pippa,
Thanks for taking the time to leave us feedback, we really appreciate it! I will let the team know too :)
Claire - KT Team
Great service
August 28, 2023
Reply from Knight Training
Hi David,
Thank you for your feedback :)
Claire- KT Team
Comprehensive and User Friendly
The training was very comprehensive and useful and generally it was nice and easy to use, I highly recommend.
August 28, 2023
Reply from Knight Training
Thanks Alexei, really glad you found the training useful and well done on smashing that exam!
Claire - KT Team
From start to finish the team at Knight…
From start to finish the team at Knight training made the whole experience seem effortless. I would highly recommend them.
August 21, 2023
Reply from Knight Training
Hi John,
Glad we got everything sorted for you :)
Many thanks for your kind words - we really appreciate it!
Claire - KT Team
Advertisement
Entertaining and Thorough
Good communication, excellent training day , entertaining and thorough .
August 24, 2023
Reply from Knight Training
Hi Tony,
Thanks so much for leaving your feedback! Glad you enjoyed the day and that we met your expectations!
Claire - KT Team
Easy to use and quick response
Passed my Assessment first time round, thank you for you help!
August 23, 2023
Reply from Knight Training
Fantastic! Thanks for your feedback Kieron and well done! :)
Claire - KT Team
Really east step by step instructions
Really east step by step instructions.
Easy to get hold of if there’s a problem
Would recommend them 👍
August 20, 2023
Reply from Knight Training
We are so happy to hear that the process was nice and easy. Thank you for leaving feedback!
Lucy - Knight Training Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.