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3.2
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The Knitwell Group owns LOFT, Ann Taylor and other clothing retailers and they aren’t good at it. They have run LOFT into the ground. Slow ship times, many cases of people never receiving orders, and customer service is absolutely horrible. I’ve been a LOFT/Ann Taylor customer for years, but no more. The Knitwell Group doesn’t know how to run anything, except into the ground!
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