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Company details

  1. Biotechnology Company

Written by the company

Knowlepsy is a deep tech company dedicated to transforming consumer health, with a vision to improve the lives of people living with neurological problems through AI. Our mission is to empower people living with epilepsy to take proactive control of their condition through technology, using wearable devices and AI analytics for seizure alerts and risk forecasting.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

Worthless not worth your time or money.

Received a reconditioned watch that wasn't shipped on time, then also shipped to the billing address and not the shipping address so I didn't receive it until I went home for Easter. It was shipped with no instructions and after speaking with them on the phone I was told the instructions would be emailed to me which they were not. So back to the phone again, I spoke with them and they helped get it set up, I was told it would be collecting data for 2 weeks then it would unlock for use. After 2 weeks and not unlocking and the watch showing it needed updating which we could not do since it wasn't unlocked we were told it needs to collect data for 10 weeks. So I basically paid for nothing, not unlocked or letting us in from Easter and now it's July. Whenever you talk to them on the phone the man repeats over and over that you're actually talking to the ceo of the company one of the owners! I guess that's suppose to make me feel better that I wasted my money. I should have realized when I bought it and my money was taken right away out of my account but I didn't get a order confirmation email until 3 weeks later.

July 19, 2024
Unprompted review
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