Knucklespaints Reviews 

Sadly, disappointed.
The colour is amazing, my front door received loads of compliments from neighbours.

However, only a couple of months later and the paint was cracking and flaking. The issue has only gotten worse, now we're heading into winter without a solution.

When I first reached out via email, I had a response the same day - however I was met with a barrier, they stated they needed my order number to proceed. Weird because I had already shared the order number in the previous email. Regardless, I shared it again and asked if they need anything else from me. But I've been met with radio silence. It's been weeks, I've email several times since and even resorted to trying via social media (when I tagged them in a post when I first painted my door I had almost immediate interaction from them).
I'm still waiting and now stuck with a door which looks dreadful. I feel guilty to those I recommended Knuckles to initially.
I'm love to be more positive but at this point, I would not recommend.

I'm in love with Claydon Oat. So far I've used it to colour drench my loft bedroom - I've used their signature finish on everything and it looks amazing. It went on easily, covers well, and has an almost velvet appearance. It takes on different shades depending on the light and the colour is beautiful. I've gone on to use it in two rooms with different coloured wallpaper, one pink and one yellow ochre. It goes with everything! In those rooms I've used signature on the ceiling and satin on the skirting and door. So far it all seems really durable. I'm about to transform my entire kitchen diner with this colour and am very excited. Highly recommend and will be looking to use other colours in the future.

Absolutely beautiful paint & a lovely small business!

I’m so glad I discovered Knuckles Paints! We ordered Kern for our home & I honestly couldn’t be happier with it. The colour is the most gorgeous, rich burnt orange & the quality is incredible!

The paint was an absolute joy to use, went on beautifully & gave such a lovely, rich finish, even after just one coat!

The customer service has also been wonderful. You can really tell how much care goes into this small business & its products.

I’ve already ordered a sample of Culinary & will definitely be coming back for more! Such a lovely brand that deserves all the support. Couldn’t recommend them enough!

If I could give zero stars I would. First the colour I ordered was completey, and I mean COMPLETELY, different in their brochure and at £40 for 750ml hardly cheap. (I wish I could upload pics of their brochure compared to the colour I received). Customer service? Forget it. There's no phone number and I emailed Help@knuckles and Hello@knuckles twice each - zero response. In the end I went with a stock Duluxe colour. Avoid and save your money. Update Nov 6 - I finally heard from "Shannon" at Knuckles and she agreed to refund me in full for the paint - so I have edited my review and changed my star rating from one star to three.

Birdie is the perfect colour and coverage. Everyone has asked where we found it!

Easy to use website, ordered a sample first to check the colour. Decided to go ahead with my chosen colour, paint was despatched quickly and delivered within given timescale.

Absolutely rubbish
Ordered samples for £2 each- they have not arrived after 8 days
No contact from company
No response to emails or social media messages
Then I checked on here to find the samples would have been paper anyway! Awful service still waiting for a response

Followed instructions to a T with 2 coats of their primer followed by their recommended 2 coats of Lost Fawn.
However, the coverage is shocking some 6 coats later still will not cover properly.
We contacted and was asked to send photos in. Since then we have been met with silence even after several chases.
Sadly, my front gate already showing signs of the paint coming off it.
This is dreadful paint and shocking customer service!
Please take your custom to a company that cares with a product that works!
Do NOT waste your money or your time with this company !

Sent me the wrong paint and stopped replying to emails and never offered a solution other than refunding postage

Order #10495 confirmed at 7 am on Friday 18th. It’s Friday 25th and samples were not even posted - zero updates and no one responds to my emails. The worst paint company I’ve ever dealt with (bought samples from F&B, Lick, coat etc) shocking . I am asking for a refund

Im not sure what's happened becasue so many of the previous reviews look great - but im having a terrible time getting the samples I ordered! No one ever replied to my email so I contacted them on instagram. Someone (although could have been a bot!) did reply and set up another order to send out to me but I never received that either. All very odd, annoying and a shame as their website looks great.

All I tried to do was order 3 sample colours.
10 days later no samples and no response from multiple attempts to resolve the delay.
I'd quite like to get on with my project but if this is how long it takes to just send out some samples, I think I'll get my paint elsewhere.
Wouldn't mind, but the samples are paid for!

A truly awful company. Bought door paint and it flaked off after 6 months. Tried 3 times to reach them by email to see had I done something wrong - no response. I conclude poor quality paint and non-existent customer service.

Ordered a few paint samples nearly two weeks ago. No information on the tracking. No response from Knuckles to two emails, one webform submitted on their website, and a message on their social media. They do not have a telephone number. At this point I’d like a refund but there is no way to speak to anyone! AVOID.

I used centre court in my living room. What a gorgeous colour. And only needed one coat! What’s not to love about that!! Highly recommend. My only issue is that I wish there were more colours to choose from!! I doubt I’ll use any other paint in the future if I can find the shade I need from the knuckles range

Absolutely in love with Betty. The colour is exceptional, distinctive, nuanced and unlike anything I could find elsewhere. And, the paint itself was a dream to apply. The whole collection of shades is seriously impressive. Farrow & Ball, eat your heart out! I’ll definitely be back for more. Nicole.

Great service despite bad reviews on here. Used twice now with no issues. Will be using again in the future

I ordered a couple of samples for my front door before committing to a tin, as I know colours can look different in real life compared to pictures online. I loved that it was an actual paint sample rather than it being printed on some booklet like you get in the likes of B&Q/wickes etc as it gave me a true representation of what the colour would look like.
Once I ordered a tin I was delighted at how easy it went on and I only needed two coats to cover my door and give me the lush deep colour. I went with the colour ‘Pulp’

I ordered Harriet’s Jacket Masonry Paint for my outdoor kitchen and absolutely love it! The quality is fantastic and the whole experience was seamless from start to finish. Delivery was quick and I’ll definitely be recommending it to others.

Colour was spot on! Smooth process! Happy to buy again :)