Ko-fi Reviews 725

The greatest site to share your art out there! In the beginning I messed up setting my work and the support from the ko-fi team was instant and to the point!

I was having an issue with not receiving the verification email after creating my account. This is not abnormal for me, I use my own email server rather than a standard email service like gmail or icloud, so I have had issues before where emails don't get sent properly (usually as a result of my email server not being allowlisted or something to that extent).

So, I sent an email to support and they not only responded, but resolved the issue, within a few hours. Incredible service, I've rarely seen any customer support as effective as Ko-Fi's.

Had my question answered helpfully by Finn from support.

The business model is very fair, and I like that the terms are explained in plain English. The design is human, I've never left a payments website feeling good.

Fast, on point reactions, pleasant communication, thanks!

staff is very kind and helpful and their responses doesn't take long. thank u so much!

The persin who helped me was really respectful and I was given help very quickly. Thank you for solving my problem.

Amazing support, I had an issue with a payment and the response to my case was really fast, and also the solution was effective with no waste of times.

Great and easy to use platform! The user support was really quick and helpful!

Im ensured that ko-fi has some of the best help service across all websites. Took them no time to solve my issue which was easily resolved by their help center, I’d like to thank all of the people working in ko-fi.
Thanks.

The service provided was hasty and was well received.

They fixed the issue I had regarding my email, and they replied quickly to my requests.

Super responsive and helpful! Also very understanding of the situation I was in!

I had a smooth experience updating my account email. Daniel, the support agent who assisted me, was patient, clear, and very helpful. Thanks to his guidance, the process was easy and stress-free.

I am using Ko-fi for a longer while now and I am super happy with how easy it is.
There could be still some improvements here and there (for example: their tag system for videos still doesn't work) and the overlay could be easier for supporters to navigate through.
I love that there is the Ko-fi Gold option! Instead of paying a certain percentage per sold item/membership payment/commission you can just pay 6bucks and are freed from the fees (and still support the website and ensure development)

I know Ko-fi is still working on certain features and I am looking forward to how much more it will improve!

Quick and solved my problem

I've had my Ko-fi store for two years now, and everything's going great. I've never had any problems, and support responds quickly to any questions.

Custom service is really helpful and responds quickly. I am new to the site but very nice and helpful people!

I have been very pleased with their Customer Service.
I love what they have created for artists and that they are staying true to their original mission statement.