Koalacloth Reviews 1,713

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,715 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the product's quality and its effectiveness in various cleaning tasks, including windows, mirrors, and car surfaces, often achieving streak-free results with just water. Many people appreciate the ease of use, finding the cleaning process quick and enjoyable, which saves time and effort. The ordering process is frequently described as easy, with prompt delivery and helpful communication regarding order status. Reviewers often express their satisfaction by purchasing additional items for themselves and as gifts, highlighting the product's superior performance compared to other brands. However, some customers experienced issues with order fulfillment, such as receiving incorrect quantities or finding the cloths thinner than expected. A few other people also felt that the product did not perform better than generic microfiber cloths they already owned.

What people talk about most

Product

Customers consistently note positive experiences with product, with many expressing delight and satisfaction... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight and satisfaction with the... See more

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease of use and... See more

Order

Reviewers mention positive feedback about their order experience, often highlighting the ease of ordering and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick delivery times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always looking for better cleaning gear to make things quicker and easier-especially as I am now of a very mature age and, like many others, have lots of arthritis. After reading about the Koala... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the Koala cloth, it is fabulous on windows , mirrors windscreens and glass surfaces no streaks, and dog licks wipe away easily, all the koala cloth needs is a little water to moiste... See more

Company replied

Rated 5 out of 5 stars

Wonderful service eazy to order and kept up to date with delivery plus helpful emails along the way from the koala team. I absolutely love the Koala cloths My windows look so clean and so easy t... See more

Company replied

Rated 5 out of 5 stars

Positive Experience with Koala Cloth. This purchase enabled me to clean all our windows, inside and out, all glass surfaces inside, fridge and sinks and do the car as well, all in one day. I would... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Sceptical buyer!

Hi I bought the Pro cleaning bundle a few weeks ago, and I am so pleased with it. Cleaned all my kitchen benchtops yesterday, and the sparkle has come back! Wish you did a version of the Power brush, but for floors! I have tried another company's power brushes, but returned it as was useless, so was sceptical in ordering, but so glad I did. Thank you Emma

April 15, 2026
Unprompted review
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Reply from Koalacloth

Hi Emma,

Thanks heaps for your support! it's great to know how it worked so well on your kitchen benchtops and changed your mind after being sceptical. Great idea on a floor version of the power brush. We'll definitely take it on board!

Warm regards,
KoalaCloth

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Rated 4 out of 5 stars

Great cloths

Was sceptical about the cloth but eventually bought some and I have to say I'm amazed cleaned my windows and mirrors really well actually better than the others I’ve been using. I would recommend them especially for windows. They do come from China but an Aussie company. I expect a couple of weeks deliver time

May 15, 2026
Unprompted review
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Reply from Koalacloth

Hi Pam,

Thanks so much for sharing your experience! it's great to hear the KoalaCloths worked even better than what you’ve used before for windows and mirrors. We understand the initial scepticism, so it’s really nice to hear they proved you wrong in a good way.

Warm regards,
KoalaCoth

Rated 4 out of 5 stars

The Koalacloth is a cloth that you can…

The Koalacloth is a cloth that you can use anywhere on almost anything. It wipes down shower glass with ease and No streaking of the glass.
Use on Kitchen bench, Car Window Glass .

May 18, 2026
Unprompted review
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Reply from Koalacloth

Hi Graham,

Thanks so much for your feedback! We're thrilled to hear it’s working so well for your shower glass with no streaking. Love that you’re getting great use out of it across the kitchen and car windows too.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I wasn’t sure at first how this product…

I wasn’t sure at first how this product would be. First time I used I thought oh yes this easy and noticed my glass on the shower looking pretty good.
By the third time I used it on the shower glass I thought this is so much better than I have ever got it and extremely easy.
Absolutely love the product. And am telling my friends. Thank you.

May 12, 2026
Unprompted review
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Reply from Koalacloth

Hi Shirley,

Thanks so much for sharing this! Love hearing how quickly you noticed a difference and how it kept getting better with each use. We're really glad it’s made your shower glass so much easier to maintain.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

The koala cloths are amazing

The koala cloths are amazing, they actually work, I have one in every shower and they really help to get rid of calcium build up. I also ordered the stick on hooks which are so good, they stick really well and they look great!

May 18, 2026
Unprompted review
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Reply from Koalacloth

Hi Steph,

Thanks so much for your lovely feedback! Its' so nice to hear the KoalaCloths are working well in your showers and helping with calcium build-up and that you’re happy with the stick-on hooks too. Thanks again for your support!

Warm regards,
KoalaCloth

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Rated 5 out of 5 stars

The Koala Clothes are truly a superior cleaning cloth

The Koala Clothes are truly a superior cleaning cloth. I own a number of different brands of Micro clothes, but the Koala Cloths perform well above them.
Additionally the KoalaCloth company are loyal and trustworthy to their 60 day money back guarantee. When purchasing an auxiliary item which did not meet my needs, they have been faithful and prompt to approve return for refunds. I will certainly be ordering more cloths for home use and gifts.

May 18, 2026
Unprompted review
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Reply from Koalacloth

Hi Tamara,

We’re really pleased to hear the KoalaCloths have stood out compared to other microfibre cloths you’ve used and are performing so well for your home. It’s also great to hear your experience with our 60-day money-back guarantee and support team has been positive. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great product very happy with how…

Great product very happy with how spotless my mirrors were after using the Koala cloth. I had struggled to get rid of the smearing and fingerprints. Super easy and a super finish.

May 15, 2026
Unprompted review
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Reply from Koalacloth

Hi Shelly,

Thank you so much for sharing your experience! We’re so glad to hear the KoalaCloth made such a difference on your mirrors and helped finally get rid of those stubborn smears and fingerprints. It’s great to know you found it easy to use and were happy with the finish.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Cloths are wonderful

Cloths are wonderful, takes the hassle out of cleaning, I’ve told my friends and they have now bought them , and they love them too. Service was great.

May 6, 2026
Unprompted review
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Reply from Koalacloth

Hi Cooper,

We’re really glad to hear the cloths are making cleaning easier for you and that you’ve even shared them with your friends. It’s great to know they’re loving them too. Thanks for sharing this and for your note about our service!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great cloths

Great cloths, a welcome surprise when a product performs as the advert says it will. Windows have never been cleaner.

May 17, 2026
Unprompted review
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Reply from Koalacloth

Hi Malcolm,

Thanks heaps for sharing this! We’re really glad to hear the cloths were a pleasant surprise and that your windows have never been cleaner. It’s great to know they’re performing as expected for you.

Warm regards,
KoalaCloth

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Rated 2 out of 5 stars

KoalaCloth resulted in streaky windows

Received my KoalaCloths last week - ordered 3 for NZ$99 less $10 discount = $89 as that was minimum order available. Ran KoalaCloth under warm water squeezing out as much moisture as possible & started washing windows, but left them very wet so used dry one to dry them off. Very disappointed as left windows streaky the same as numerous other cloths I have used in the past which added together did not cost me nearly as much these ones did. Telling all my friends not to waste their money on these.

May 15, 2026
Unprompted review
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Reply from Koalacloth

Hi Lesley,

Thanks for taking the time to share your experience and we’re sorry to hear the results didn’t meet your expectations.

For best results, the cloth works best when it is only slightly damp rather than run under warm water, as too much moisture can lead to streaking. Typically, we recommend using one cloth lightly dampened to lift dirt and a second dry cloth to finish and buff the surface.

We completely understand your frustration, especially not getting your desired result. We would really appreciate if you could give them another try. We’re always here to help you get the best results from your KoalaCloths.

Warm regards,
KoalaCloth Support

Rated 5 out of 5 stars

When I ordered I was tricked by the…

When I ordered I was tricked by the order page and accidentally ordered twice. I contacted Koalacloth and it was too late to change my order but I was offered a discount on the second lot. I accepted and now have cloths to give away to my family

April 30, 2026
Unprompted review
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Reply from Koalacloth

Hi Val,

Thanks so much for sharing your experience!

We’re sorry to hear about the initial confusion with your order, but we’re glad we were able to offer a resolution for you. It’s lovely to hear you now have extra cloths to share with your family, that’s always a great outcome. We really appreciate your support.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great cloths

Great cloths, they do a really good job.

May 1, 2026
Unprompted review
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Reply from Koalacloth

Hi Sonia,

Thanks so much for your kind feedback! We’re really glad to hear you’re happy with the cloths and that they’re doing a great job for you.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Will this work?

I admit I was sceptical when I ordered the product. When it arrived I immediately tried on my shower screens and mirrored cabinet in the bathroom. Well I wqas amazed how easily it wiped the water droplets and misting on the mirror.
Truly amazing and definitely glad I made this purchase.
Well done Koalacloth folks.

May 12, 2026
Unprompted review
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Reply from Koalacloth

Hi Norbert,

We’re really glad to hear the cloth exceeded your expectations, especially after being sceptical at first. It’s great to know it worked so well on your shower screens and mirrored cabinet and made removing water droplets and misting so easy. Thanks so much for sharing your experience!

Warm regards,
KoalaCloth

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Rated 5 out of 5 stars

It did a great job on my shower screen…

It did a great job on my shower screen and mirrors. I wiped them down with a damp koala cloth then buffed them with a dry one. Worked great

May 12, 2026
Unprompted review
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Reply from Koalacloth

Hi Peter,

Thanks so much for sharing your experience! We’re really glad to hear it worked so well on your shower screen and mirrors. We really appreciate your feedback and support.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

The best cleaning cloths in town

The best cleaning cloths in town. I'm never going back to the ones I was using. Buy 6, you'll need them. ❤️❤️❤️❤️

May 16, 2026
Unprompted review
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Reply from Koalacloth

Hi David,

That’s a strong endorsement. It's great to hear the KoalaCloths have become your go-to and you’re getting so much use out of them. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

everything they told me about my…

everything they told me about my purchase was great the people where helpful on every way

May 1, 2026
Unprompted review
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Reply from Koalacloth

Hi Shirley,

Really nice to hear everything you were told about your purchase matched up and that the team was able to support you when needed. Thanks for taking the time to share your experience!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Easy to Use and Exceptional Results

Wow these cloths are amazing and so easy to use, just dampen one cloth with water and use the other to polish. I use it for shower screens, coffee tables, wardrobe doors, windows and kitchen splash back just to name a few and everything is just sparkling with hardly any effort. No nasty chemicals needed. Very happy customer.

May 1, 2026
Unprompted review
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Reply from Koalacloth

Hi Karyn,

That’s a fantastic range of uses you’ve found for the KoalaCloths and even better that everything is coming up sparkling without any chemicals. Thanks for sharing your experience!

Warm regards,
KoalaCloth

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Rated 5 out of 5 stars

Koala Mop

I bought the Koala mop and it's the best I've ever used, no streaky floor just a fresh clean one.
I have now bought more products to help make cleaning easier for me

May 16, 2026
Unprompted review
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Reply from Koalacloth

Hi Ruth,

Sounds like the Koala mop has been a standout for you, especially getting that fresh, clean finish without streaks. We're so pleased to hear it’s made cleaning feel easier overall. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Love these cloths they brought my…

Love these cloths they brought my mirrors and windows up beautifully and the bathroom looks brand new. Thanks you Koala for agreat produt.

May 11, 2026
Unprompted review
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Reply from Koalacloth

Hi Dianne,

That’s a fantastic result, especially getting your mirrors, windows and bathroom looking brand new again. Really appreciate your feedback!

Warm regards,
KoalaCloth

Rated 4 out of 5 stars

All good .

All good .. I did have trouble understanding the order system but Tash (staff member) helped me out !! As for the products I have ordered and received they work very well and find them very useful !! RS

May 11, 2026
Unprompted review
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Reply from Koalacloth

Hi Rosemary,

Thanks for sharing this! It’s great to hear everything was resolved with your order and that the KoalaCloths have been useful and working well for you since.

Warm regards,
KoalaCloth

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