I was unable to contact anyone, as the provided email did not work. I placed my order for the glasses a month in advance, but I never received any updates. The tracking information directed me to th... See more
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See what reviewers are saying
I ordered the glasses after some searching around. I wish I had searched a little longer. After placing my order, I saw some reviews of people that never got their order or are still waiting after a m... See more
Firstly I really need these glasses Unfortunately they have not arrived. Koala eyes do not reply to my emails or phone calls. Tracking doesn't work so the only efficiency this company has is collec... See more
I wouldn’t recommend ordering from this company. I ordered my glasses over 21 days ago, selected standard shipping and I still have not received them. I have tried multiple times to contact the compan... See more
Company details
Written by the company
KoalaEye optical online store offers affordable prescription eyeglasses and sunglasses covering women's eyeglasses and sunglasses, and men's sports glasses and sunglasses. We aim to achieve wear in comfort, look in style, and reasonably priced products to meet all your optical needs.
Contact info
1201 Broadway #600, 10001, NY, United States
- (218) 888-3009
- service@koalaeye.com
- koalaeye.com
1.8
Poor
80 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Still haven’t received them
February 23, 2023
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Lovely glasses at a good price arrived…
Lovely glasses at a good price arrived in good time and well packaged would buy from again.
December 3, 2022
KoalaEye offers excellent customer…
KoalaEye offers excellent customer service and quality! When the frames I ordered were out of stock, they contacted me immediately and recommended other similar frames. I love my new frames and the lenses are perfect.
November 12, 2022
I ordered Readers and they made them…
I ordered Readers and they made them for distance. I have sent two emails asking them to remake correctly but have not received a response so I ordered elsewhere.
October 17, 2022
Reply from KoalaEye Optical
Hi James, our sincere apologies for the inconvenience caused here. Since your email went to our spam folder and we have not replied to you in a timely manner. We will definitely help you out. Please check your email. Thanks!
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Really good products
Really good products! I like the quality and value. Everything came out great.
October 16, 2022
Legit
Was a little skeptical by how cheap the glasses were, and was fully prepared to eat the cost and receive something bad or nothing at all. They came through as promised. They are based in China, so it takes a while to arrive as expected. But overall I was satisfied with the experience and would definitely recommend this site to others.
September 25, 2022
Very nice design and quality for a good…
Very nice design and quality for a good price. Fast delivery, and excellent service. Totally recommend KoalaEye glasses!
July 14, 2022
Unprompted review
I loved the glasses!
I loved the glasses. Unfortunately, I couldn't comply with my part of the terms of our collaboration. I caught covid, had surgery, and was in and out of the hospital for a while. I absolutely loved the pair I selected. the quality was amazing and the prescription was perfect. I lost the glasses traveling a few months back and I totally miss them. Will order a new pair as soon as I get my new prescription.
June 21, 2022
Unprompted review
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It was so easy to order the glasses I…
It was so easy to order the glasses I wanted, and put in my prescription online. The prices are affordable, which I really appreciated.
But then when I asked about exchanging the eyeglasses for a different style, I was told I would have to pay shipping for the exchange, so I just decided to keep the glasses I ordered. I hate having to pay shipping.
But the glasses I kept are nice ones and good quality. The lenses are perfect!
June 13, 2022
Unprompted review
My new favorite glasses
I have been wearing glasses/contacts, since the 7th grade and these are absolutely my new favorite pair. If you have been thinking about purchasing a pair, I highly recommend KoalaEye Optical!
June 2, 2022
Unprompted review
Beautiful glasses
May 25, 2022
I love my new glasses
I love my new glasses! Everything went perfect. I have a really tricky prescription and they did wonderful,
May 22, 2022
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I received the Dominic glasses
I received the Dominic glasses. They are very comfortable. The frame is a little big for my face and I have big eyes.
April 27, 2022
Unprompted review
Beautiful glasses
Lightweight and comfortable frame, I really like them.
Excellent service
March 31, 2022
Unprompted review
Soo worth it!
From the easy ordering, to the shipping, and the amazing quality of my new glasses - I couldn't be happier!! This company knows how to do business!
March 26, 2022
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Amazing glasses
Amazing glasses! Came super quick would purchase again
I got Amanda style
March 23, 2022
Unprompted review
The glasses are gorgeous
The glasses are gorgeous and such great quality. way better than expected if I am being honest. They fit great and I wore them the day I got them!
March 22, 2022
I love this glasses and the quality is…
I love this glasses and the quality is everything . I will recommend this. Go for it
March 6, 2022
Unprompted review
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