Customer care that actually cares
They sent my order very quickly, had notification about ready for pickup within 3 days. I had however problems walking due to surgeries and had ordered home delivery. I contacted them and explaied this. Within hours I had a reply (from Cecilia) with an apology and a quick and for the customer smooth solution. Today it was delivered to the door as promised, only three more days added. The product is well packaged and seems to be good quality. This is the type of customer service that should be "rewarded" with returning customers. I for one will start my shopping here and will recommend them whenever applicable. Well done, wish more companies worked like this, the mom and pop store feeling!

Reply from Köksglädje.se/Scandinavian Agencies AB







