Waiting is over and virtual card arrived. topping balance in minutes and adding to apple pay-ready to explore:) several payments in euro rate not best, but agreeable. But payments in usd is 1:1, a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kolo customer support is the best support. It is always available to help 24*7. Anytime I run into a question or problem even minor. I go to telegram and ask for support. And I am really happy and sat... See more
Company replied
KOLO froze my wallet over a 13 USDC deposit without warning, right before my international flight. I couldn’t pay my airport check-in fee and lost a full night of sleep fearing I’d miss it. The... See more
Company replied
This is my first time using kolo, the experience is very good, the app and mini-program are very good, clear and concise, the customer service team is absolutely top-notch, the response speed is super... See more
Company replied
Company details
About Kolo
Written by the company
Kolo is your app to live in crypto.
We connect digital assets to real-world payments, letting you spend your crypto like cash with a sleek Kolo card.
What We Offer:
- 💳 Spend crypto anywhere Visa & MasterCard are accepted
- 🪙 Pay with USDC, BTC, ETH — and even memecoins
- 🔐 Manage your wallet securely inside Telegram
- 🏦 Withdraw crypto to your IBAN
Kolo simplifies crypto for everyday use — offering a fast, easy, and secure bridge between your digital and real-world finances.
For everyday moves, big buys, or building in Web3, Kolo keeps your crypto ready to live the moment with you.
Contact info
Lithuania
- support@kolo.in
- kolo.in
3.8
Great
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great wallet
Great wallet, fast transactions, the interface is as informative as possible, and most importantly, the quality of the support service
January 15, 2025
Unprompted review
Reply from Kolo
Thanks so much for your kind words! We’re really glad to hear you’re happy with the wallet, the speed, and our support team. We're here anytime you need us 💚
I am happy with the technical support…
I am happy with the technical support team. Helping me to get my Kolo app working again
June 23, 2025
Unprompted review
Reply from Kolo
We love seeing this kind of message! Our goal is to make the Kolo experience as smooth as possible, and we’re glad the support team was able to help you get things sorted.
13 USDC freeze = no check-in, no sleep, no help. Shameful.
KOLO froze my wallet over a 13 USDC deposit without warning, right before my international flight. I couldn’t pay my airport check-in fee and lost a full night of sleep fearing I’d miss it.
Their system flagged me for “AML risk” with no explanation. They ignored my requests, refused reimbursement, and denied any wrongdoing—even after I showed proof of damage.
I’m a licensed attorney. This is not an isolated case. I'm now organizing a group of users to escalate this with VISA, data protection authorities, and global fraud divisions.
Avoid this service at all costs.
June 14, 2025
Unprompted review
Reply from Kolo
We’re sorry you had this unpleasant experience — we fully understand how important it is to receive your deposit on time, especially before a trip. After a thorough review, our team resolved the issue and returned the deposit to your account as soon as the security check was completed.
We prioritise the safety of our users and their funds, which sometimes requires additional steps to verify a deposit. Our team stayed in close contact with you throughout the process, and we hope such situations will not happen again.
For more details, please check your personal email. Thank you for your understanding.
Great card
Great card, use it every day. Low fees, zero commissions, nice fintech product
June 13, 2025
Unprompted review
Reply from Kolo
Thank you 💚
Reply from Kolo
Thank you. We appreciate your support 💚
Great support team
Great support team, I got my Kolo Card and have already made purchases from it. Best online experience ever.
March 3, 2025
Reply from Kolo
Thanks for your feedback 💚
An excellent card.
Everything works well, combined with affordable fees.
It would be great to introduce a physical card though.
Well done,keep it up.
April 23, 2025
Reply from Kolo
We appreciate your support 💚
I’m so grateful to have kolo,It was…
I’m so grateful to have kolo,It was amazing project and technology it was easy and fast transaction using apple pay effortlessly,it was awesome and deserves a good reputation in crypto world, congratulations 👏👏to the creator and users to make this community grow and stronger,🤝🙏
You deserve this ⭐️⭐️⭐️⭐️⭐️
June 9, 2025
Reply from Kolo
Thank you. We appreciate your support 💚
Waiting is over
Waiting is over and virtual card arrived. topping balance in minutes and adding to apple pay-ready to explore:)
several payments in euro rate not best, but agreeable. But payments in usd is 1:1, all fast, no refuse.
No usdt, but yes eurc!
Going to use it for sure, no fees no string attached, ready to use.
May 22, 2025
Reply from Kolo
Thank you. We appreciate your support 💚
Reply from Kolo
Yes, we are! We appreciate your support 💚
I love the simplicity of the app
I love the simplicity of the app. Tried many other apps, they have too heavy and complex UI. Waiting for the card
May 5, 2025
Unprompted review
Reply from Kolo
Thanks for your feedback 💚
I think Kolo is great!
I think Kolo is great. Like simple design where you can find all things very fast. Easy to work with crypto, send or top up your balance. great prices every time. so i like it.
May 3, 2025
Unprompted review
Reply from Kolo
Thanks for your feedback 💚
Reply from Kolo
Thank you 💚
Functional wallet
An incredibly convenient and feature-rich wallet! Storing your crypto here is an absolute delight. The lightning-fast asset exchange and seamless experience make it stand out from the rest. Truly a game-changer — I highly recommend it to everyone!
May 5, 2025
Reply from Kolo
Thanks for your feedback 💚
Love this app!
Love this app!
Such a great and easy-to-use app. Everything works smoothly, and I never had any problems. I seriously trust it with almost all my money. Super convenient and feels really safe. Totally recommend!
February 15, 2025
Unprompted review
Reply from Kolo
Thanks for your feedback 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.