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Rated 5 out of 5 stars

This is Hanna from Daco Co., LTD, Vietnam. We had known to KO MACHINE when buying pump of Han-sung. It is great to work with them. They show professionalism in the work from the quotation to delivery.... See more

Rated 1 out of 5 stars

this company is a bad service company! we buying 2500usd product and the software is didnt function! when we asking for help !they just dint reply anything...and keep on tell us update the soft... See more

Company replied

Rated 5 out of 5 stars

I'm Nanda from PT.Comtrust Arunika Nusantara in Indonesia. I bought Turbo Blower PF60VE and it was a fast response and great support from Komachine. Now we're in 2nd process transaction and still get... See more

Rated 5 out of 5 stars

I'm from KURA Co.,Ltd Vietnam. Komachine is a reliable partner, supply wide range and high quality products. Always reply immediately when we have inquiries and fast delivery. I hope we will continue... See more

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4.1

Great

TrustScore 4 out of 5

42 reviews

5-star
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1-star

No history of asking for reviews

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4.1

All reviews

(42)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Still Waiting for a Response After Payment

Our company has been waiting for over a month for a response after making payments for two invoices. Prior to the payments, communication was swift and professional, but since then, all our emails have been ignored. This lack of response is extremely frustrating and unprofessional. We urge others to exercise caution before engaging with Komachine.

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

this company is a bad service company

this company is a bad service company! we buying 2500usd product and the software is didnt function!
when we asking for help !they just dint reply anything...and keep on tell us update the software without any video call helping!
and we find out with expert software engineneer in my country!they are sending the empty unfunction software to us! we are losing 2500 usd with this unprofesional company!
any one who wan to buy with them please take your own risk!
their service is bad !!
and their owner charlie service is no reply and wasting ur time!!!

avoid this company!!!

March 19, 2024
Unprompted review
KOMACHINE logo

Reply from KOMACHINE

The model you purchased was the last piece and they are no longer in production. Due to this reason, the factory was handling your issue very slowly Seeing your review and frustration, you won't need our additional service anymore.

Rated 5 out of 5 stars

I got a speedy response to the initial…

I got a speedy response to the initial mail to the help email box, I await the quotation for the items requested , however a working phone line or alternate phone line would ease communication with customers, I have called a few more times today and I keep getting a prompt in Korean .

October 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, fast and effective communication, its international shipping system is very good, I recommend this company with total security. Thumbs Up !!!

December 9, 2021
Unprompted review
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Rated 5 out of 5 stars

GREAT TO WORK WITH KOMACHINE

This is Hanna from Daco Co., LTD, Vietnam. We had known to KO MACHINE when buying pump of Han-sung. It is great to work with them. They show professionalism in the work from the quotation to delivery. I always have their support for our business. Thus, I would like to recommend KOMACHINE as one of the top trading companies in Korea if you would like to import the items from there.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Excellent!!

We needed small number motor for our product ASAP.
They sent us very short time.

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

The Best company.

Excellent service, fast and effective communication, its international shipping system is very good, I recommend this company with total security.

August 17, 2021
Unprompted review
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Rated 5 out of 5 stars

Turbo Blower PF60VE

I'm Nanda from PT.Comtrust Arunika Nusantara in Indonesia. I bought Turbo Blower PF60VE and it was a fast response and great support from Komachine.
Now we're in 2nd process transaction and still get excellent support from Komachine team.

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

A very trustworthy partner

I'm from KURA Co.,Ltd Vietnam. Komachine is a reliable partner, supply wide range and high quality products. Always reply immediately when we have inquiries and fast delivery. I hope we will continue to make a better relationship in business. 100% recommened when you need a business partner for industrial products.

May 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Great service

This is our second purchase from Komachine and we are very satisfied with the excellent service and quality of goods.

April 30, 2021
Unprompted review

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