While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.1

Great

TrustScore 4 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I first go to know kombucha when I…

I first go to know kombucha when I lived in the US and I really missed if after moving to Germany. For a long time I couldn’t find anything here that had the same quality and taste. Ordering from Kombuchery was a great experience, the process was simple and the delivery was very quick. Everything arrived well packed and ready to drink. Thanks!!

September 6, 2025
Advertisement
Rated 3 out of 5 stars

the kombucha is missing the acidity and…

the kombucha is missing the acidity and in my opinion 40% too much gas (it feels like the gas is artificial) this happens when the sugar ratio is not correct.

that all being said it still helps my digestion.

February 5, 2022
Kombuchery logo

Reply from Kombuchery

Hi Klant,

thanks for your honest Trustpilot review. Every customer feedback is extremely important for us and helps us to constantly improve our kombucha and service.

Did you keep your kombucha refrigerated? This is very important because our kombucha is unpasteurized, meaning that it will continue to ferment and naturally form carbon dioxide above 7°C. To prevent this formation and to avoid high pressure in the bottle, it should be kept refrigerated. This does not happen within a few days, but we still recommend refrigeration.
We consider the fact that our kombucha is unpasteurized as a quality feature. So it contains all the resulting health-promoting ingredients for you.

For a relaxed drinking experience we would like to recommend the following:
1. if there are slight deposits at the bottom of the bottle, shake it gently before opening.
2. drink the kombucha from a glass and let it sit for a short time after pouring.

This should greatly improve your drinking experience. If not, you can simply mix kombucha, especially our original, with water or other juices.

I hope I was able to take some of your frustration away. Feel free to let me know if you have any further questions.

Greetings from Berlin!

Rated 5 out of 5 stars

Leckere Kombinationen

Leckere Kombinationen, superfreundlicher Service

January 24, 2022
Kombuchery logo

Reply from Kombuchery

Lieber Matthias,

vielen Dank für deine ehrliche Trustpilot-Bewertung. Wir freuen uns sehr, dass dir unser gesunder Bio-Kombucha und erstklassiger Service so gut gefallen hat. Bei weiteren Fragen stehen wir dir jederzeit unter cheers@kombuchery.de zu Verfügung und freuen uns sehr auf deine nächste Bestellung.

Teile bis dahin deine Kombucha-Momente mit #boochygang auf Instagram und Facebook.

Cheers,
Dein Kombuchery-Team

Rated 5 out of 5 stars

Super service

November 29, 2021
Kombuchery logo

Reply from Kombuchery

Liebe Kundin, lieber Kunde,

vielen Dank für deine ehrliche Trustpilot-Bewertung. Wir freuen uns sehr, dass dir unser gesunder Bio-Kombucha und erstklassiger Service so gut gefallen hat. Bei weiteren Fragen stehen wir dir jederzeit unter cheers@kombuchery.de zu Verfügung und freuen uns sehr auf deine nächste Bestellung.

Teile bis dahin deine Kombucha-Momente mit #boochygang auf Instagram und Facebook.

Cheers,
Dein Kombuchery-Team

Rated 5 out of 5 stars

Amazing

Super super lecker

July 22, 2021
Kombuchery logo

Reply from Kombuchery

Liebe Kundin, lieber Kunde,

vielen Dank für deine ehrliche Trustpilot-Bewertung. Wir freuen uns sehr, dass dir unser gesunder Bio-Kombucha und erstklassiger Service so gut gefallen hat. Bei weiteren Fragen stehen wir dir jederzeit unter cheers@kombuchery.de zu Verfügung und freuen uns sehr auf deine nächste Bestellung.

Teile bis dahin deine Kombucha-Momente mit #boochygang auf Instagram und Facebook.

Cheers,
Dein Kombuchery-Team

Advertisement
Rated 5 out of 5 stars
Kombuchery logo

Reply from Kombuchery

Liebe Kundin, lieber Kunde,

vielen Dank für deine ehrliche Trustpilot-Bewertung. Wir freuen uns sehr, dass dir unser gesunder Bio-Kombucha und erstklassiger Service so gut gefallen hat. Bei weiteren Fragen stehen wir dir jederzeit unter cheers@kombuchery.de zu Verfügung und freuen uns sehr auf deine nächste Bestellung.

Teile bis dahin deine Kombucha-Momente mit #boochygang auf Instagram und Facebook.

Cheers,
Dein Kombuchery-Team

Rated 2 out of 5 stars

Delayed and warm

I ordered my Kombucha pack so it could be delivered when I was at home. However, it was delayed around 2 days after.
It wouldn´t be a problem if it wasn´t a drink that should be refrigerated in order to mantain the benefits of it.
They delivered my packet to some kiosk because I wasn´t at home, and it was completely warm when I picked it up.
I am sorry to say that I wasn´t very happy with it.

April 29, 2021
Kombuchery logo

Reply from Kombuchery

Liebe Kundin, lieber Kunde,

vielen Dank für deine ehrliche Trustpilot-Bewertung. Jedes Kundenfeedback ist für uns extrem wichtig und hilft uns unseren Kombucha bzw. Service stetig zu verbessern.

Natürlich läuft auch bei uns nicht immer alles perfekt, aber die von dir bemängelten Punkte stellen eine absolute Ausnahme dar und wir geben uns größte Mühe dir eine bestmögliche Erfahrung zu bieten.

Wir würden uns daher sehr freuen, wenn du dir bitte kurz Zeit nimmst und uns weitere Informationen unter cheers@kombuchery.de zu Verfügung stellen könntest.

Vielen Dank für deine Mithilfe, wir melden uns innerhalb von 48 Stunden mit einer fairen Lösungen und sind uns sicher, dass wir dich von Kombuchery noch begeistern können!

Cheers,
Dein Kombuchery-Team

Rated 5 out of 5 stars

Kombuchery's raw kombucha drinks are…

Kombuchery's raw kombucha drinks are really delicious and healthy, too (they use bio ingredients). They provide an extra kombucha guide, where you can learn about how kombucha is produced, about fermentation, and how you can make your own kombucha drinks at home (I find this extremely generous and helpful). They also donate to an important charity, which makes this German start-up socially responsible. Their postal service was quick, and they reuse the bottles, if you send them back, eco-friendly, too. Five stars, absolutely!

March 25, 2021
Kombuchery logo

Reply from Kombuchery

Liebe Kundin, lieber Kunde,

vielen Dank für deine ehrliche Trustpilot-Bewertung. Wir freuen uns sehr, dass dir unser gesunder Bio-Kombucha und erstklassiger Service so gut gefallen hat. Bei weiteren Fragen stehen wir dir jederzeit unter cheers@kombuchery.de zu Verfügung und freuen uns sehr auf deine nächste Bestellung.

Teile bis dahin deine Kombucha-Momente mit #boochygang auf Instagram und Facebook.

Cheers,
Dein Kombuchery-Team

Show reviews in all languages. (317 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look