Komodo Reviews 113

The hat is gorgeous, well-made and keeps me really cosy. I love it!

Ethical clothing, High quality. Good customer service - the only time I've washed to return an item, it was straightforward.

amazing just absolutely good customer service is so good

Komodo has totally transformed my wardrobe. I love their clothes. The quality is excellent. They are unique, very quick with delivery and their ethos I totally admire. I am very happy you are part of my life now. Thank you very much Komodo.

Unique pieces and beautiful quality. This is a great site and well curated with good service.

Always good quality

Love the jumper, and quick response from the vendor (I had to exchange size).

Just be mindful that if you need to exchange size you will need to pay for the return shipping, and original shipping cost is not refunded, so you end up paying shipping costs twice.

Stylish quality eco-conscious clothing, made to last.
Anytime there's an issue with an order, it is handled efficiently and in a friendly manner.

I’ve bought loads of items from Komodo. Always received quickly. Excellent quality always. I’ve only contacted customer services once and they were brilliant. Love this brand.

Cannot fault these guys!
I’ve bought so many beautiful items from them and have never been disappointed. Quality in both the make and the design in every piece and always comfortable and practical. They have good ethical values in practice and reward their regular customers with occasional discounts. Great stuff.

My last experience was great,because I love the clothes from Komodo! They are stylish and not so much expensive…
My last buy where some trousers, I love them.
Thank you all

I ordered 2 pairs of Komodo trousers (different styles) via Ivalo.com platform. Was expecting news regarding the shipment but heard nothing from Komodo the brand until 3 weeks later when I was informed that the other pair had been sold out. After this another 10 days went by with no news regarding the other pair. At this point (having exchanged several messages with Ivalo.com) I got fed up and wanted to cancel my order altogether. A few days later it turned out this was no longer possible as the package had shipped already. For some reason Komodo just hadn't notified Ivalo.com nor me although they should have. 40 days after placing my order I finally received this pair of trousers I didn't want any longer. It doesn't fit me either. Now I plan to return it and pay for it.
I am very disappointed with the poor communication and unreasonably long wait. Many styles of Komodo clothes look nice to me and I appreciate their ethical principles. But so many things went wrong with my order and communication that I pretty sure this was the last time I buy from Komodo.

Great customer service & delivery, a great, ethical clothing company with high quality items.

Really comfortable loose cords, tie-up waist, quality material.

Very friendly and helpful

Inability to read my instructions on the return label. However following that could not fault the rapid replies to my queries and the way things were handled.

Quick delivery, really great quality clothes

Love the fabric, the clothes and the ethics

There was a bit of a hiccup at the start as I did have the wrong item sent to me initially, but a quick email to Komodo put that right immediately. The person who answered was extremely apologetic and polite and the correct item arrived the next day.
I think knowing that you are being dealt with personally makes all the difference when ordering online. Oh, and the trousers are fab!!

I bought two items in store. Then waited two weeks without any notice for shipment. After two mails sent, I received the answer that one item was no longer in store. Then, I had to wait ten more days for the other item to arrive. I love the clothes of Komodo, because of the fitting and the fabric. But I'm not sure if I will order again because of the trouble with shipment.