Kompact9 Reviews 123

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Here’s a clean, balanced review you can use on a website: --- The concept and overall design of the Kompact9 thrower is excellent compact, portable, and very convenient to carry, especially com... See more

Rated 1 out of 5 stars

Unfortunately its the worst dog toy I've bought. The idea is great and quality is decent but the telescopic handle does not lock when closed and keeps slipping into the open position. The cup that hol... See more

Company replied

Rated 5 out of 5 stars

Ordered two Kompact9 ball throwers, one for myself the other for a gift. Received email when dispatched and they arrived by post the next day. Well designed cardboard packaging that not only protects... See more

Rated 5 out of 5 stars

I ordered this as im a dog walker and couldnt carry a normal thrower and walk all the dog aswell the kompact9 is great as i just pop it into my pocket and go and the dogs love it. It feel really sold... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Kompact9 is a ball launcher that's been engineered to work perfectly for both you and your dog. But it is so much more than just another ball launcher. After all, there are plenty of those out there. We’ve completely redesigned and reimagined it from the ground up, consigning all the bad bits to the pages of history. It is the worlds only full retractable ball launcher and is made completely from plant based plastics.


Contact info

4.0

Great

TrustScore 4 out of 5

123 reviews

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Rated 3 out of 5 stars

Poor build quality

Here’s a clean, balanced review you can use on a website:

---

The concept and overall design of the Kompact9 thrower is excellent compact, portable, and very convenient to carry, especially compared to full-size throwers. The retractable feature works well and the idea behind it is genuinely innovative. However, in our experience, durability has been an issue. We’ve had to replace the product twice within the last year due to the head snapping off during normal use. While the functionality is great, the build quality particularly at the head could be improved to better withstand regular use.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Good to have

Ordered second ball bag as we use two balls and impressed that someone has thought about how they usually end up!
Excellent product and we use ours everyday. Good to be able to put it in my pocket to carry leaving hands free

April 20, 2025
Rated 5 out of 5 stars

Fantastic customer service - highly recommend!

Excellent product and really helpful service! They went above and beyond after a little mix up with my order. Received a personal response which rectified the issue immediately in a polite, helpful and efficient manner. Wouldn't hesitate to use again. Wish more companies were like this. Also very happy with the ball thrower. Thank you Kompact9!

January 31, 2025
Rated 4 out of 5 stars

Great idea for a product but like…

Great idea for a product but like another has commented, I expected the telescopic idea to allow the stick to extend section by section instead of slipping into full length mode the minute it's out of your pocket. I thought I had bought an odd one that was broken but apparently it's meant to be like that. Shame. The fact it does retract to a short stick is still helpful as I have back, shoulder and arm pain and I find it better than the standard thrower to use. It's robust. PLEASE introduce one that you can adjust the telescopic handle on securely; would be so much better.

September 10, 2024
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Rated 1 out of 5 stars

Disappointed

The parcel was only found by accident. The delivery company you used just threw the parcel over one of the house gates. It was only by chance we found it, sodden through. It was meant to be a gift, it’s now on top of a radiator trying to dry out the box.

November 25, 2023
Kompact9 logo

Reply from Kompact9

I'm so sorry this has happened. I will speak to the couriers. This time of year is always challenging for deliveries and ensuring that the quality of distribution is maintained with the Christmas rush. We have decided to change distributors and hopefully this will no longer be an issue.

More importantly, are you enjoying your call launcher? If you are, we would love a positive review.

Rated 4 out of 5 stars

The only launcher we ever use

We'd been thinking for a long time how great it would be to have a collapsible, pocket/bag-able ball launcher... so as soon as we saw this we bought one. It's the only launcher we've ever used since. Being used to more flexible, springy launchers we did wonder whether this would be as effective but it really is. The only thing to be careful of is to try and keep sand out of it as much as you can (we use ours a lot at the beach!), as sand and grit don't do it any good. Having said that I don't know how you'd design anything better to withstand this, so right now this is the best there is. Oh, and lovely helpful people to deal with too!

July 30, 2023
Unprompted review
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Rated 5 out of 5 stars

Great service

Seen the item at crufts great explanation of benefits, didn’t buy it and regretted it so came home and ordered on line that evening delivered securely the next day. Brilliant

March 9, 2023
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Rated 5 out of 5 stars

Definitive Customer Service

These people set the benchmark for customer service - absolutely second to none. I had a problem with mine and they are replacing it immediately. Every dog owner who sees me using my Kompact9 retractable ball thrower asks where they can get one.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

The kompact9 is fantastic

The kompact9 is fantastic. I love how light weight it is and how well it launched the ball. Best of all it fits in my bag or pocket and stood my dog getting over excited by seeing the ball thrower before we get to the park.

August 25, 2022
Rated 5 out of 5 stars

Love it!

Love it!

Because of the nature of this product, sometimes it can get jammed at the joints. I spoke to their team and they sent out a replacement quickly. Great experience 😊

July 27, 2022
Unprompted review
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