Kooduu Reviews 

I got a Sensa play mini as a gift.
The lamp almost caught fire after one month of usage. I emailed them about this issue since it's pretty serious.

Their response was that it was it was my fault since I used a QC charger which supplies more than 5v.

I don't know if the answer was based on incompetence or just a cheap way of damage control. A QC adapter supplies 5v by default and only higher voltages if the device requests it.

So instead of taking this issue serious, a faulty lamp that almost caught fire they just shot down my email with a "it's your fault not ours'

I would stay away from their products if you don't want your house to burn down.

Customers safety is not a high priority at kooduu

Mailed them about a faulty product asking details a few weeks ago. Have not heard anything since. Customer service seems non existent. Be aware.

Bought the Kooduu Synergy 65 as a present for a friend. Sound is very impressive and everybody loved it on the birthday party!

I purchased 2 of the nordic light Bluetooth speakers. While the product is fine, the pictures include a candle. There is no candle shipped and nowhere in the description does it indicate that the candle was not included? I contacted the company to attempt a resolution, even purchasing the candle separately, albeit discounted for the misleading advertising. Rather than attempting to create an amicable solution, they were extremely dismissive.

It's regrettable that a company with a nice product does not extend their engineering to their customer service.

This is one of the best purchases I did. It is so beautiful and gives perfect sound.