Kookexpert.nl Reviews 

I was kept informed throughout the whole process. Even when there was a delay, which wasn't down to Look Expert, but their supplier, I was updated as soon as possible. The item still arrived within an adequate timeframe.

Pan that should work on induction hob, purchased specifically for this, completely ruining a new ceramic hob!
Pancake pan Greenpan Barcelona Pro with ceramic non-stick coating 28 cm

Package arrived super fast, very well packed and protected and item was perfect, very happy to use it now!

The shipping was fast but the packaging inadequate: the box was too big for the content and two of six items were broken, the loose parts (lids) scattered at the box bottom.

On their website they indicated 3-5 days of delivery, then after payment receiving a link to track the status on their site it says "Wij verwachten dat uw bestelling op 25-12-2023 compleet zal zijn in ons magazijn en die dag naar u opgestuurd zal worden.” So instead of 3-5 days it's already at least 10 days. This is not acceptable and misleading. I have no immediate use of the product anymore in 10 days, so will send it back upon delivery. It's a waste of time and money, both on my and your side. Just be honest. There are other reviews here indicating the same issue

Super snelle levering en alles is na verwachting. Fijne website.

The customer service was very helpful and friendly; the delivery service was also smooth. Thank you for packing the product with protection. I will order again with your company.

Horrible! Delivery takes over 1 month! Never order here.

Absolutely horrible service. First, the order came weeks later than the 3-5 working days as mentioned on the order. Second, one of the ordered items was delivered incomplete, 4 of the 6 components are missing. Then, after almost another week, the “solution” offered is for me to contact the supplier (Smeg) directly to see if I can get the missing components! I didn’t place an order with Smeg, I placed an order with Kookexpert and they are supposed to deliver what I ordered or give me my money back, obviously. Don’t order anything from this company, I know I never will again.

Keurig en snelle levering.
Diverse producten !
Top website!

I think you should directly offer me the 100 euro cadeau, because your company shipped me a broken lids. The missing knob was not in the package, so it means it was packaged broken. How sad is that?

Well, they just accept the return order without saying sorry or so. So, do I have the chance to get 100 cadeau? I don’t feel so.

Fast and good delivery, products as expected. Would recommend.

Quality products (Lodge) and good service! Thank you so much, will definitely order more.

All good service.
The products arrived after a few days with no problems.
I recommend.

Super, service!!!!!!

High quality products. I enjoy the ordered products very much. I will order more products in the future.