Koriwhiskey Reviews 

536
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, most reviewers were unhappy with their experience overall. Many customers expressed disappointment with the product quality, often finding items to be cheap, mass-produced, and not handmade as advertised. Reviewers frequently felt the high price did not match the actual value or appearance of the items, which were often smaller than expected. Significant issues also arose with delivery, including long delays, missing orders, and items arriving damaged or not at all. However, some customers also noted satisfaction with the product's aesthetic appeal and functionality, describing glasses as beautiful, excellent quality, and enjoyable to use. A few people also reported positive experiences with delivery, mentioning items arriving promptly, well-packaged, and intact, with good communication and service.

What people talk about most

Product

Customers had ambiguous experiences with the product, with some reviewers praising the glasses as beautiful,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing delight with the craftsmanship,... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising great service,... See more

Order

Users describe ambiguous interactions with order, with many reporting significant delays, missing items, or... See more

Price

Customers consistently note negative experiences with price, often feeling that products are an "absolute rip... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Wish I came across this review page before placing order with Kori Whiskey. After placing an order, I never received email on order confirmation - which feels highly spammy. And when the order finally... See more

Rated 2 out of 5 stars

I ordered 2 glasses, one arrived damaged in transit. Whilst the look and quality of the glasses is second to none the customer service has let the product down. Multiple emails, messages and no conta... See more

Rated 4 out of 5 stars

It was not what I expected. The glasses were much smaller and lighter than I expected. Our large cube ice did not fit. So we made slightly smaller, round ice cubes that fit perfectly. We has our f... See more

Rated 4 out of 5 stars

Two glasses were ordered - Fuji and Asama. This was a special gift for Christmas. When the items arrived, they were beautifully packaged in individual boxes, and were just like the photos on the web... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

536 reviews

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No recent history of asking for reviews

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2.7

All reviews

(536)

291 reviews in the last 12 months

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Rated 1 out of 5 stars

Misrepresentation of shipping

Seriously unimpressed and the glasses haven’t even arrived yet.

Be very aware that despite the site stating “priority worldwide shipping” and “ships next day” it’s not true. You have to navigate to Help -> Shipping & delivery and you’ll see that it can take 18 business days to arrive!! I needed them in a hurry, wish I hadn’t bothered. Given the other reviews here regarding quality, I’m seriously doubtful these will live up to the $100+ price tag!

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Whiskey glass is mass produced tat

Whiskey glass is clearly mass produced Chinese tat, not handmade in Japan as described (you can see the seam from the mold in mine). Try to keep a straight face when comparing what turns up with the website description of the 'master artisans' who supposedly made these. The presentation box is balsa wood and arrived broken.

Like others said, when you realise your mistake the only option they offer is to return it to China at your expense or take a 20% refund to go away.

Surprised that they are fighting so hard against my credit card recharge dispute when this is clearly a low effort Temu dropshipping operation.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Positive purchase

Having looked at the rating and feedback i was really surprised as it certainly wasnt reflected in my experience! I recently purchased 2 glasses for a close friend and was really impressed with not only the quality of the product but the associated communication from order to delivery. This has led to this next purchase, and hopefully the same levels of communication and quality.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

The order never arrived

The order never arrived. You cannot enter the order number into the box to trace your order. You cannot write to customer support or call them.
Currently I consider this site a scam.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

I have previously purchased glasses…

I have previously purchased glasses from this site with no issue. However, my latest order went missing and Evri couldn't find it. I contacted Kori whisky 3 times and still not heard anything back from them. Their customer service is appalling. Thankfully I paid by PayPal, who are now dealing with my complaint

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

High quality and premium products👌

High quality and premium products👌
Additionally I'd şike to statü that they could deliver my order in 6-7 days to Japan. Perfect! Now these fantastik whisky glass is with ne in Turkey.
Thank you all Kori whiskey family for their support during shipping process👍

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

Your product(s) are exceptional

Your product(s) are exceptional, unique - a classic Japanese style. your packaging is as well creative and give the sense of overall quality.

I have been drinking whiskey and such for many a years and enjoy drinking / tasting my whiskey out of a Kori glass.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I know sometimes the delivered product…

I know sometimes the delivered product doesn't always match the ad portrayal, but my Kin - Gold Foil whiskey glasses are more beautiful than I could have possibly imagined or hoped for. Unreal craftsmanship, a good weight, and just enough to enjoy a small snoot of your favorite whiskey/whisky/bourbon, or whatever else you'd fancy.

Should be able to give Koriwhiskey 10 stars and big props to Jay for answering emails personally and courteously!

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam, such a shame

I purchased glasses for my partner for Christmas. Had no updates via email but saw on the shop app it needed information about address. I tried to contact them but no answer. It then changes to say return to sender so I mailed again and no answer. Never received the items, contact or a refund

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE PEOPLE

Ordered the decanter, whiskey glass and stones - for starters these are all tiny - not sure who would use them? But more importantly the glass quality feels like plastic or acrylic. They probably cost pennies to manufacture. Absolute rip off. No surprise to come here and see everyone disappointed, DO NOT BUY FROM THESE PEOPLE

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Stellar customer service and (unsurprising) Japanese quality!

Stellar customer service - had a shipping issue and was promptly resent another package (since the issue was on the courier's end). This was a gift for my close friend and she absolutely loved the quality of the glasses and the unique look and coloring. Here's to plenty of whisky nights in quality glassware - highly recommend purchasing from yet another classy Japanese shop.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Never got the delivery

Never got the delivery, tracking said it was in a different city. Support was terrible, took ages to reply and provided me with an invalid tracking code so I couldn't even get the courier to investigate. Never got a refund either.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I loved my knifes

I loved my knifes, glasses and fancy ice cubes.
I really appreciate the great quality and customer service that Kori whiskey provided. Thank you !!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great glasses

Great products. I love the quality of their glassware and look forward to adding more of their items to my collection over time.

March 1, 2026
Unprompted review

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