Koroki Totes Reviews 48

TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

The products and presentation were in order, but it was not clearly enough stipulated that the custom taxes were not included in the final shipping price...

Company replied

Rated 5 out of 5 stars

Very nice service, I ordered a pin and a diy embroidery kit, both arrived safely. I was worried that the pin might get lost in the post, but it did arrive after about a month, it probably took this lo... See more

Rated 5 out of 5 stars

Ordered cute enamel pins. Sadly, my package was tampered with and only three arrived. I contacted koroki totes and sent them pictures. They responded immediately and replaced missing pins and a bonus... See more

Rated 2 out of 5 stars

Didn't received any update about my order, even if it was already shipped or not. And still haven't received anything a month later.

3.6

Average

TrustScore 3.5 out of 5

48 reviews

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Rated 1 out of 5 stars
Koroki Totes logo

Reply from Koroki Totes

Hi Ruth,

We're sorry to hear this. Please could you drop us an email at info@korokitotes.com with your order number and we will be happy to help!

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Rated 3 out of 5 stars

Received a 2nd notification to review…

Received a 2nd notification to review the product, still no sign of it being shipped 🤷‍♂️🤷‍♂️

June 14, 2021
Koroki Totes logo

Reply from Koroki Totes

Hi Tom,

We have checked on your order, and it appears to have been delivered on 15th June 2021. If this is not the case, please could you drop us an email at info@korokitotes.com and we will be happy to help!

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Rated 5 out of 5 stars

A little late but great

After my order didn’t arrive on time, I reached out to the koroki team and the told me my order was lost but the were quick to send a replacement with 1st call postage and I got my order in time for my fiancé’s birthday. And the quality of the pins were very good and overall I am very happy with my order and experience.

May 30, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely service

Very nice service, I ordered a pin and a diy embroidery kit, both arrived safely. I was worried that the pin might get lost in the post, but it did arrive after about a month, it probably took this long because I'm in Germany. I even received a lovely hand-written note which is super cute :) Would order again!

May 24, 2021
Rated 5 out of 5 stars

Lovely pins

Lovely pins, some were out of stock when I ordered but the customer services team got in touch to let me know and give me options and kept in constant contact throughout. Even got a surprise extra pin from them!

May 21, 2021
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Rated 5 out of 5 stars

Very quick delivery

The delivery was very quick and everything was delicately wrapped so as not to damage anything. Overall, it was excellent and I would definitively buy again!

May 19, 2021
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, they promptly answered any questions that I had. My tote and pins arrived safely and are top quality and so cute! I can't wait to order more from them thank you Koroki <3

May 4, 2021
Unprompted review
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Rated 5 out of 5 stars

Friendly and of great quality

I accidentally put the wrong delivery address which I no longer had access to. The Koroki Team was patient and friendly - and resolved the problem instantly. The product is of superior quality, none of those cheap pins - super excited and glad I decided to buy them, super cool!

April 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Cutest products!

I love my purchase from korokitotes! Good quality products and my pins came very well packaged.
I will definitely recommend and purchase from them again!

April 16, 2021
Unprompted review

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