Koruraclub Reviews 169

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting the attention to detail and comfortable materials. Many people appreciate the wide range of clothing styles and the inclusive sizing options, which allow them to find items that fit well and make them feel confident. The customer service is also consistently highlighted as amazing, with reviewers describing the staff as helpful, kind, and quick to respond. However, some customers were not happy with the quality of certain items, describing them as cheap or not matching the website's photos. A few people also mentioned issues with order fulfillment, including long wait times for pre-orders, missing items, or delays in receiving their products.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the high quality,... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent craftsmanship, comfortable... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with their orders,... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the swift, helpful,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being nice,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omg the succubus outfit was everythinggg It was super comfy to wear all night at a rave I could dance, move around, and still feel confident and cute the whole time. The fit was perfect, and I got SOO... See more

Rated 5 out of 5 stars

I have two succubus cosplays and one maid cosplay from Korura club, each product was more impressive than the next! Their quality is incredible, and the attention to detail is exceptional. Items do ta... See more

Rated 5 out of 5 stars

What made my experience really good and awesome was the fact that I got the product (the dress) within the period of 1 week or less and the product felt so soft and it didn't disappointed at all! I lo... See more

Rated 5 out of 5 stars

Absolutely love koruraclub! Their customer service is amazing and they have the cutest sets and clothes that actually fit! I am typically a size L/XL in US sizing and I had no problem ordering in that... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
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1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Have been waiting over 3 months for a preorder.

Have been waiting over 3 months for a preorder and everytime I message asking when it will be done they push it out a month. At this point I feel like I will never receive it. Do better and stop rushing to make new outfits if your last ones aren’t even done.

June 29, 2025
Unprompted review
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Reply from Koruraclub

We sincerely apologize for the long wait and the inconvenience this has caused you. We fully understand how disappointing and frustrating it is to experience such a lengthy delay for a pre-order item. This was never our intention, and we are deeply sorry.

Please rest assured that we have taken your feedback very seriously. We know we must do a better job managing pre-orders and communicating accurate production and shipping timelines to every customer. We are now working closely with our production team to speed up the process and prevent similar situations from happening again.

If you could kindly contact us at korurabusiness@gmail.com with your order number, I will immediately check the latest status for you and provide you with an update as soon as possible. If you do not wish to wait any longer, we can also arrange an exchange or a full refund. Please rest assured, everything will be handled according to your preference.

Once again, we sincerely apologize for this experience. Thank you for your patience, understanding, and for giving us valuable feedback so we can continue to improve. We promise to do better and not let you down.

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Rated 1 out of 5 stars

Low quality product for a very high price

Ordered a bunny outfit from them and it was very low quality latex :( feels like aliexpress quality unfortunately.

June 1, 2025
Unprompted review
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Reply from Koruraclub

Hi there,

We're truly sorry to hear that you were disappointed with your bunny outfit. This is definitely not the experience we want any of our customers to have, and we take your feedback seriously.

All of our products go through quality checks, but it's clear that this one may not have met expectations. We'd love to learn more about what went wrong and make things right for you — whether that's a replacement, refund, or another solution that works for you.

Could you please contact us directly at korurabusiness@gmail.com with your order number? Upon receiving your email, we will prioritize your case and respond within 24 hours. We're here to help and ensure you have a satisfactory experience.

Thank you again for your honest feedback, and we hope to hear from you soon.

Rated 2 out of 5 stars

I bought the pink bunny bodysuit and…

I bought the pink bunny bodysuit and I'm bigger but my torso is kinda short. It kinda says at the back of the bottom part and feels like it was meant for taller models. I did look at the models and they did have longer torsos so I'm trying to find a way to tie this that's comfortable and doesn't look weird but it's not working. Plus I got this on the bogo free sale and the other outfit I got didn't even come in when it said they were shipped together.

June 15, 2025
Unprompted review
Koruraclub logo

Reply from Koruraclub

Hello!

Thank you very much for your valuable and honest feedback. We are sorry to hear that you feel uncomfortable wearing the pink bunny onesie. To better assist you, we would like to know if this is related to the sizing. At the same time, we take very seriously the issue you raised about receiving only one item in the “Buy One Get One Free” promotion.

Could you please contact us directly at korurabusiness@gmail.com with your order number? Upon receiving your email, we will prioritize your case and respond within 24 hours.

We will do our best to resolve the issue for you. Thank you for your understanding and support!

Rated 5 out of 5 stars

BEST BRAND

they have something for everybody which i love you dont have to be super skinny or have a big booty to git their things! and they communicate very well

March 29, 2025
Unprompted review
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Rated 5 out of 5 stars

High quality amazing products

I have two succubus cosplays and one maid cosplay from Korura club, each product was more impressive than the next! Their quality is incredible, and the attention to detail is exceptional. Items do take some time to arrive so order in advance if you’re planning on wearing to an event. If you’ve ever considers buying from Korura just do it. Amazing prices for the quality of cosplay.

March 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Cute and Comfortable!

Really like this brand- shipping was fast and the quality of outfit fits was really good! It’s hard for me to find stuff that fits and I love the designs are not only stunning but sizing fits well! All of the knit style stuff has a good amount of stretch too!

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experience with the brand

Incredible experience with the brand, great communication!

The clothing all arrived promptly and also the sizing was perfect.

Really recommend this brand for any cosplayers or people looking for any nice outfits to surprise your partner with!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

OBSESSED!

OBSESSED!
Love this lingerie! So sexy and form fitting. I feel like such a succubus when I wear a set from Korura Club!

April 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Communication 10/10

Communication 10/10
Product 10/10
Gifts 10/10

They r super sweet and offered me such cool things + 30% off the product that I ordered. My order arrived yesterday and when I put it on it fit perfectly. A big thank u goes to Koruraclub! Can recommend the shop a lot!! 🩷

April 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing costume

Shipping is really fast which is great since I dont like waiting for my costume long, the quality is amazing and very flattering. Sizing is really accurate. I recommend!

March 27, 2025
Unprompted review

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