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Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store

Written by the company

Koshine Hong Kong Limited is a wholly-owned subsidiary invested by Kintor Pharmaceutical Limited. Established in 2009, Kintor Pharmaceutical Limited is dedicated to the development and industrialization of potential "best-in-class" and "first-in-class" innovative drugs and high-end cosmetics, with the aiming of becoming a leading enterprise in the industry. After several years of development, the Company has established a diverse product pipeline focused on dermatology and oncology. Our range includes solutions for globally prevalent diseases and extends to high-end cosmetics, addressing the needs of both clinical dermatology and cosmetic consumers worldwide. Leveraging the same rigorous scientific research that has driven our pharmaceutical innovations, our cosmeceuticals are developed with the utmost efficacy and safety. Kintor Pharma's portfolio features cutting-edge small molecules and biologic drugs, with five products in clinical development and several in preclinical research. With over 100 patents granted worldwide, we are committed to advancing both therapeutic and cosmetic solutions. For more information about Kintor Pharmaceuticals’broader innovations and achievements, please visit website:https://www.kintor.com.cn/ . Koshine Hong Kong harnesses this rich scientific heritage to deliver advanced beauty solutions, addressing real consumer needs with proven efficacy. On 22 May 2020, Kintor Pharma was officially listed on the Hong Kong Stock Exchange with the stock code :9939.HK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

22 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Products work and quick delivery

They deliver quickly and the hair loss products seem to work. Have been shedding less after one month of use, and no noticeable side effects at all. Just wish they ran the website more professionally, everything reads like an infomercial, which doesn't inspire confidence in what is the end of the day research chemicals you're buying .

December 29, 2025
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Rated 1 out of 5 stars

Does nothing

The products that they sell are not FDA approved and do not work. I used their kx826 product consistently for 14 months and saw absolutely no difference. Don't waste your money.

August 25, 2025
Unprompted review
Koshinemall logo

Reply from Koshinemall

Thank you for sharing your experience. We always value customer feedback as it helps us improve.

We would like to clarify that all of our products are FDA-approved and formulated to provide the best possible results. Individual outcomes may vary depending on factors like usage consistency, lifestyle, and personal conditions. Many of our customers have seen positive results with KX826 and our other products.

We also offer related promotions and support to ensure our customers get the best value and guidance. Making blanket statements that our products “do nothing” can be misleading and may prevent others from benefiting from solutions that could help them.

We have always communicated openly and in good faith with you, and our goal is truly to support your hair improvement journey. We kindly ask that you share feedback responsibly, based on your personal experience, and avoid language that could mislead others.

Thank you for your understanding. We remain committed to helping our customers achieve the best results possible.

Rated 5 out of 5 stars

The box was wet because some of the…

Having an issue with an order is something that can happen from time to time. But it’s precisely in those moments when you can truly see whether a company works well and cares about its customers.

My package arrived wet because part of the product had leaked inside. I reported it through the app and, within minutes, I received a response with apologies and several solutions to the issue: a replacement shipment or a voucher for my next purchase.

For all these reasons, I sincerely want to thank Koshine for their professionalism and excellent customer service. It’s a pleasure to deal with a company like this.

I’m also very happy with the product itself and how effective it has been.

May 26, 2025
Koshinemall logo

Reply from Koshinemall

Estimado Robert Madrazo Agudín:

Lamentamos sinceramente que su paquete haya llegado dañado y entendemos perfectamente su molestia.

Hemos revisado su caso y confirmado que el problema ocurrió durante el transporte, lo que causó una fuga parcial del producto. Si la pérdida no es significativa, el producto aún puede utilizarse con normalidad. Sin embargo, si lo prefiere, estamos encantados de hacerle un reenvío sin coste adicional.

Además, como muestra de nuestra disculpa, le ofreceremos un cupón de descuento para su próximo pedido.

Apreciaríamos mucho si pudiera considerar modificar su reseña en Trustpilot una vez que reciba nuestra solución, ya que esto nos ayuda como marca comprometida con la satisfacción de nuestros clientes.

Gracias por su comprensión y confianza.

Un cordial saludo,
Equipo de Atención al Cliente de KOSHINE

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Rated 5 out of 5 stars

Nice topical solution

Good serum, doesn't get your hair greasy like all others. Actually noticed it looks better already. No sides for me (woman).
I'll post an update within a few months of usage.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

New company created by kintor…

New company created by kintor pharmaceuticals who are the makers of koshine AKA pyrilutamide. Got my package in 2 weeks to the UK. So far so good as I await evidence of strong efficacy.

October 14, 2024
Unprompted review
Rated 4 out of 5 stars

If this product works, I’ll be a repeat customer!!!

Ordered 4x blue and white bottles of KX826 from Koshinemall. Some bottles arrived leaked, but the customer service team responded to my email straight away and sent replacements which I received in a few days. I was pretty impressed with that customer service. As for the product itself, I’ve been using for 3-4 weeks. I bought for hairloss. It’s too soon to tell if it’s working to grow new hair, but after 2 weeks I noticed all the small weak hairs on my head starting shedding heavily. I did not change anything other than introducing this treatment, so hopefully this shed is making way for new thicker hair. Time will tell. An unexpected but pleasant side effect is that my hair is much less oily using this product. I use twice a day and hair is never greasy. My only criticism is that the packaging needs to contain ingredients list and concentration of the active ingredient (pytiltudamide), and that it should come with a 1ml dropper instead of a spray nozzle.

October 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product, I’ve noticed hair feeling thicker already and it’s only been 4 weeks or so. I’ll defo be getting more bottles as I haven’t experienced any sides yet

October 25, 2024
Unprompted review
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