Kover-it  Reviews 244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust nature of the products, noting their excellent fit and durability, even after years of use and exposure to various weather conditions. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency, helpful communication, and quick processing of orders. Reviewers are particularly impressed with the fast dispatch and timely delivery of their orders, often receiving them sooner than expected. However, some customers experienced a slight delay with their order, though they were kept informed, and a few noted an extended production time. There was also an instance where a customer had an initial issue with the fit of a cover, which the company handled well and resolved quickly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that covers are well-made, robust, and use... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the robust and well-finished... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and timely... See more

Service

Customers had positive experiences with service, often describing it as excellent from start to finish and... See more

Order

Customers consistently note positive experiences with order processing and delivery. Many reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy-to-use website with very clear instructions which informed my choice. Incredibly quickly dispatched. The covers are very well made, robust and of excellent quality - they also fit perfectl... See more

Company replied

Rated 5 out of 5 stars

This is a repeat order from Kover-it which was processed very quickly. The courier (DHL) managed to deliver the package in a timely manner which was a bonus. The cover for the table is made from qu... See more

Company replied

Rated 5 out of 5 stars

Our new covers for our garden furniture look great, fit really well and appear to be excellent quality! We did have an issue with the fit of one of the covers sent initially. Kover It handled it reall... See more

Rated 5 out of 5 stars

I bought a bespoke garden table-top cover from this company over ten years ago. It's been subjected to ten years of English weather and has only just started to let in a bit of water so I've replaced... See more


Company details

  1. Garden
  2. Custom Tailor
  3. Furniture Store
  4. Garden Center
  5. Outdoor Furniture Store

About Kover-it

Written by the company

We are a UK manufacturer of high quality long-lasting waterproof covers and bespoke waterproof covers for all types of outdoor furniture, including barbecue covers, kitchen unit covers and sofa set covers. We also manufacture heavy duty machinery covers, and waterproof Side Panels for Gazebo's, and pergola side curtains, as well as a range of other types of covers.

Our PVC-ST brand of covers have been known to last 10 yrs+, but the correct design, shape and fit is crucial in ensuring a practical, beautiful and long-lifespan. Our family business has been manufacturing for over 20 years, our ethos has always been about offering only the best performance marine grade covers that actually last, which is why we put a 5 years guarantee on almost all of our PVC-ST covers (subject to fair wear and tear, and domestic-use only).

We stock some of our own brand (PVC-ST) standard sized covers available immediately, and we also specialise in manufacturing custom made covers, which are tailored for the best fit and use.

Our experienced sales and design team has a vast knowledge on options for covering, as if you are not sure on how to cover your furniture we are happy to advise you. Over 99% of all of our covers are manufactured remotely, including even more complex covers, As our team will guide you how and where to measure, and we work very closely with our workshop to ensure our specialist team of machinists manufacture to the highest spec and quality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Service & Quality Product

Have had a custom KoverIt cover for my patio furniture for over 5 years, and it is brilliant. Furniture is left out year-round and is still in perfect condition.

Recently needed some help/advise with mending a knife cut and Chris was incredibly responsive and helpful. Offering to to fix the cover if we could bring it back to their place or sent out a patch so we could do it ourselves.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

This is a repeat order from Kover-it…

This is a repeat order from Kover-it which was processed very quickly. The courier (DHL) managed to deliver the package in a timely manner which was a bonus.
The cover for the table is made from quality material which feels very robust.

May 13, 2026
Unprompted review
Kover-it  logo

Reply from Kover-it

Hi John - thank you for your repeat business and the positive review. The Kover-it team.

Rated 5 out of 5 stars

Efficient

Efficient, helpful and a good product

May 19, 2026
Unprompted review
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Reply from Kover-it

Hi Charles, thank you for your 5* review.

Rated 5 out of 5 stars

Custom made covers

Excellent customer service. Guidance provided prior to ordering expectation 6/8 weeks however manufacture and despatch within 2 weeks. Looking forward to receiving the product tomorrow and being able to get my garden furniture delivered 😊. Was
recommended to the company by garden furniture manufacturer. Have passed Kover-it details to many. Thank you

May 12, 2026
Unprompted review
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Reply from Kover-it

Hi Julie - thanks for the amazing review.

Rated 5 out of 5 stars

Fantastic!

Really easy-to-use website with very clear instructions which informed my choice. Incredibly quickly dispatched. The covers are very well made, robust and of excellent quality - they also fit perfectly! The recent rain has shown them to their best advantage! Thank you.

April 30, 2026
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Reply from Kover-it

Thank you Miss Wyatt for your 5* review. Much appreciated.

Rated 5 out of 5 stars

5-Star Service from Kover-it

I recently had two guys from Kover-it come out to service and replace the material on my canopy awning, and I couldn’t be happier with the result. They did a fantastic job from start to finish — professional, efficient, and clearly skilled at what they do.

Both of them were incredibly friendly and polite, which made the whole experience even better. It’s rare to come across tradespeople who take such pride in their work and also make you feel completely at ease while they’re doing it.

I would firmly recommend these guys, and Kover-it as a company, to absolutely everyone. Brilliant service and excellent workmanship.

April 27, 2026
Unprompted review
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Reply from Kover-it

We don't recognise these employees - only joking! Thank you for the excellent review. Pleased to be of service.

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised, great quality product and made in the UK. What’s not to like!

March 30, 2026
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Reply from Kover-it

Thank you for the lovely review.

Rated 5 out of 5 stars

Great product

Made to measure parasol cover. Great fit, very good quality material and prompt manufacture and delivery.

March 26, 2026
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Reply from Kover-it

Hi Lee - great to hear that you are happy with your parasol cover. Thanks for your business.

Rated 5 out of 5 stars

A high quality product!

The website was very easy to negotiate, the product looked to be just what I needed. It arrived expertly package and is of high quality. Delighted with it!

March 9, 2026
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Reply from Kover-it

Hi Philip - delighted that you're delighted!!

Rated 5 out of 5 stars

Amazing customer service and…

Amazing customer service and responsiveness. From the first email enquiry to the delivered product, this company and it's staff where brilliant. I made several enquiries and Kover-it was the first to respond, they understood my needs perfectly and represented this understanding with a visual reference of what they would manufacture. Even the shipping & delivery was overseen by the team at Kover-it. Absolutely perfect in every way, I can not recommend this firm enough and would buy from them again in a heart beat.

February 16, 2026
Unprompted review
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Reply from Kover-it

Dear Andy - wow, what a review! We'd welcome you back as a customer any time. Thank you.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Delivered within the estimated time frame and the covers are a high quality product, fitting the chairs perfectly. A quick call confirmed the chair measurements and Jennie was really helpful with explaining dimensions (chairs are low seat with high back) - Louise

February 18, 2026
Unprompted review
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Reply from Kover-it

Thanks Louise for your 5* review. Always good to hear from a satisfied customer.

Rated 5 out of 5 stars

First class all round

Jennie was extremely helpful in processing my order and kept me informed of delivery details. Product was received well packed and secure. It is now in place protecting our new arbour until warmer times.

February 25, 2026
Unprompted review
Kover-it  logo

Reply from Kover-it

Hi Stephen - thank you for your lovely review. Great to hear your arbour cover fits the bill. You've also put a smile on Jennie's face. :o)

Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish. My order was delivered promptly and I’m very pleased with the quality of the product…would highly recommend!

February 20, 2026
Unprompted review
Kover-it  logo

Reply from Kover-it

Hi Lynne - thank you very much for your positive review.

Rated 5 out of 5 stars

Great quality so worth the money

I needed a bespoke cover made for two aluminium Christmas trees. Chris gave me an initial price for two separate covers. They were quite expensive so after a few emails and drawings, we came up with a design for a single cover. It arrived yesterday and looks great on the trees and is very well made. This is the second cover I've had made. I had a cube made for my patio furniture and it's still going strong after nearly ten years

January 23, 2026
Unprompted review
Kover-it  logo

Reply from Kover-it

Hi Anna - thank you very much for the positive review. Always pleasing to have repeat customers.

Rated 5 out of 5 stars

Very Happy

Product was well made and looked and felt capable of surviving all sorts of weather. It fitted our AFK Cottage Arbour perfectly.

November 26, 2025
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Reply from Kover-it

Thank you very much for the positive review. Delighted to hear that its a perfect fit.

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