Kpop Reviews 

630
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been ordering from them for years, and it's always on time, always reply to emails and if they can they even will do their best to fulfill requests. I just got one of my many pre-orders from OneW... See more

Rated 4 out of 5 stars

Been using Kpop.ro to order albums for over two years and it's all been great. Everything always arrives conveniently and well packaged, and sometimes there are freebies included as well. Not to menti... See more

Rated 5 out of 5 stars

Sunt foarte mulțumită de acest magazin. Produsele ajung repede, impachetate corespunzător, perfecte. Personal amabil și dispus să ajute. Per total, foarte mulțumită! I am very satisfied with this... See more

Rated 5 out of 5 stars

Excellent services. I posted several orders & all of them were fulfilled in time & with no hitches. For ex: I've ordered: - 2 Blackpink albums (Born Pink & The Album); - Lisa's 1 first single al... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

630 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(630)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great!

There was a problem with delivery initially, but the customer service was very helpful and sent the album out again. It was on on back order when I had ordered, but once they had the album in stock they shipped it out quickly.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

favourite kpop shop

I've been ordering since 2020 and never had a bad experience with them 💖always packaged safely, quick delivery, great customer support. 100% recommend

January 19, 2026
Rated 5 out of 5 stars

review

i purchased from this page many times before, and albums always arrive in great condition. i live around central europe and when items are in stock it arrives in a week which is faster than from other european sites. the good thing about them is that you can order items that aren't in stock and they're listed as "on back order" which means they will order it for you from their supplier with no additional charges! this is super useful for some albums that aren't in stock anywhere. they also slip in some freebie photocards from time to time. i reccomend this to everyone from europe :)

January 20, 2026
Advertisement
Rated 1 out of 5 stars

Prepare to wait an eternity for back order items

I've been using the site for years, but since 2024 or so they've been lacking. 3 times now I've ordered "on back order" albums, with an estimated delivery of 3 to 6 weeks (1,5 month max). My orders took 2+ months instead, with zero communication from the site. The second time, I messaged them and they took one more week to reply, saying that one of the albums wasn't in stock anymore at their supplier, and whether I wanted to replace it with something else. I answered with a replacement album (in stock on the site at the time, so ready to go) right away and never heard back from them. Another week later I just cancelled my order. Now I placed an order on 2nd of November and haven't heard a peep since. They need to update their back order estimate to 8 weeks instead, or start sending "Your order is going to take longer than expected" mail, just something so it doesn't look like they took my money and ran. I didn't have any complaints before this, I'm sad to be writing this but this has been very disappointing.

EDIT 3 weeks later: The company replied to this review immediately with the comment you can see below asking my to "identify myself and they will work on solving my issues". I did send them the requested information immediately a few hours after the request..... and nothing happened whatsoever, I never heard from them again. 2 weeks later I messaged them to ask what exactly is happening with my order, they told me that one of the albums is apparently out of stock at their supplier, and they ended up refunding me for that one and sending the other. It just arrived today, nearly THREE MONTHS after ordering. I'm never buying from the site again and it saddens me that years of great experiences with the site have to end like this.

December 29, 2025
Unprompted review
Kpop logo

Reply from Kpop

Hello, please identify yourself and we will work on solving your issues. In no way are we disappearing with your money. Please reply asap and we will help.

Advertisement
Rated 3 out of 5 stars

I didn't get a Do It mirror and i'm…

I didn't get a Do It mirror and i'm very upset because i really waited for so long for it to not come? Please of you can do something..i'll be very thankful

December 11, 2025
Unprompted review
Kpop logo

Reply from Kpop

Hello, we explained the situation, please modify your review accordingly.

Rated 5 out of 5 stars

The safest shop

This is the only online shop I buy albums and trust it with my whole heart<3 The delivery is fast, like everything is, and albums don't come damaged or just anything I bought before.
I recommend it to every kpop lover!! to get a safe and fast service

November 18, 2025
Advertisement
Rated 5 out of 5 stars

Happy with it

Albums arrived in good condition, shipping moved relatively fast(make sure to check whether an item is in stock or on back-order tho, I didn't and got scared when I heard nothing of the package after a week from placing the order). I also got a cute photocard as a freebie, grateful for that one.

November 13, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look