Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet
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Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... See more
Company replied
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... See more
I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was so... See more
Company details
Written by the company
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Contact info
Unit 2, WN6 7NR, Wigan, United Kingdom
- help@krakenbracelets.com
- krakenbracelets.com
3.8
Great
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I had a problem with the size total my…
I had a problem with the size total my fault.
And the were great and sent me new ones.
Fantastic product.
September 1, 2022
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Reply from Kraken Bracelets
Hi J. Davis,
That’s really great to hear! Customer service and customer care are a number 1 priority for us.
Kindest Regards
Ed from Kraken Bracelets
Great service and product
September 7, 2022
Reply from Kraken Bracelets
Hi Patrick,
We really appreciate you taking the time to leave a review, that’s great to hear !
Kindest Regards
Kraken Bracelets Team
Quilty product ,well package
Quilty product ,well packaged and a fair price with free postage.
September 6, 2022
Reply from Kraken Bracelets
Hi Anthony,
Thank you for your kind words about our product! It’s great to hear that customers are happy with the value for money !
Kindest Regards
Kraken Bracelets Team
Bracelet is amazing quality
Bracelet is amazing quality. The size I ordered was a bit big so I have contacted them to arrange replacement but haven’t yet heard back. I have however placed another order but again, am waiting for shipping which seems to have been delayed.
September 3, 2022
Reply from Kraken Bracelets
Hi Simon,
We really appreciate you taking the time to leave a review with your feedback, it lets us know whether or not we're on the right track.
I'm very sorry to hear about experience with our returns process and issues regarding the recent Royal Mail strike. After checking our correspondance I can see we were able to sort this issue for you? If there is anything else we can do to help to turn this into a 5 Star experience please do not hesitate to ask!
Kindest Regards
Kraken Bracelets Team
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Excellent service and quality goods.
August 19, 2022
Reply from Kraken Bracelets
Hi Paul,
Thank you for your kind words about our product! We're really glad your happy with your bracelet. It really lets us know we're on the right track
Kindest Regards
Kraken Bracelets Team
Great product
Great product. Really high quality. Customer service was excellent as well.
August 19, 2022
Reply from Kraken Bracelets
Hi James,
Thank you for such a glowing review! We're really happy you like the bracelet!
Kindest Regards
Kraken Bracelets Team
Quality Product
Excellent quality product. Wonderful exchange service and speedy delivery.
August 18, 2022
Reply from Kraken Bracelets
Hi Laura,
Thats great to hear thank you for taking the time to leave us a review!
Kindest Regards
Kraken Bracelets Team
Great service
I ordered incorrectly, right sizes turned up within a couple of day - great service
August 15, 2022
Reply from Kraken Bracelets
Hi James,
Thank you for your kind words about our product and returns process ! We're really glad your happy with your bracelet.
Kindest Regards
Kraken Bracelets Team
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Lovely bracelet 5"
Very happy with the purchase, wear it daily.
The customer service is top class, thank you
August 13, 2022
Reply from Kraken Bracelets
Hi Julio,
Thank you for your kind words about our product! We're really glad your happy with your bracelet. It really lets us know we're on the right track
Kindest Regards
Kraken Bracelets Team
Amazing products and customer service
Amazing products for a great, low price. I've had one bracelet for a while now, it's only leaves my wrist when I shower, and it's still in great shape, compared to reviews of competitor's products falling apart after a few days. Where they really stand out from the others is the customer service, it's 2nd to none.
So great, I've just ordered 2 more, with engraved shackles. :-)
August 12, 2022
Reply from Kraken Bracelets
Hi Mr. Langley,
Thank you for such a glowing review! We're really happy you like the bracelet!
Kindest Regards
Kraken Bracelets Team
Nice product and slick service
Nice product and slick service! Very happy with Kraken bracelets.
August 12, 2022
Reply from Kraken Bracelets
Hi Simon,
We really appreciate you taking the time to leave us a review and we're glad you're happy with the bracelet!
Kindest Regards
Kraken Bracelets Team
Great company
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fantastic quality, well made,tough, great components.
August 10, 2022
Reply from Kraken Bracelets
Hi Carl,
Thank you for your kind words about our product! We're really glad your happy with your bracelet.
Kindest Regards
Kraken Bracelets Team
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kracken bracelet
The kracken bracelet is great a lot better in person . Nice strong buckle and really nice rope to go round your wrist . Definitely recommend and will buy again .
August 9, 2022
Unbelieveable
First rate service with free next day delivery.
Stunning looking bracelet at an amazing price.
Will I buy again? DEFINITELY
August 5, 2022
Superb product and first class service
August 5, 2022
Prompt delivery of the most amazingly…
Prompt delivery of the most amazingly beautiful items, items that will last by the look and feel of them. Truly artistic products.
August 5, 2022
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Fantastic product…They didn’t have my size in the one I…
They didn’t have my size in the one I wanted so you can tell them and when you size comes in they let you know …how good is that, so I order one and another one I liked and the next day they are there…..brilliant
August 4, 2022
Can’t fault anything
Ordered the wrong size at first (because I didn’t measure) and the process of swapping them to a larger size was so incredibly easy.
The notifications and updates are great as it goes along. Can’t fault em.
Oh, and the bracelets are amazing quality!
August 3, 2022
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