Krea Reviews 

I had subscriptions to MidJourney, RunwayAI, Civitai and others, but Krea was the best. The reason is that I could control the generated image much better than any other app. I selected my Photoshop canvas as the source image, and whatever I painted in Photoshop was refined beautifully, and I could adjust the AI strength and other factors. Super useful!!

Very bad experience – unauthorized charges after account deletion

I deleted my Krea account a long time ago, but they are still charging my card every month.
I no longer have access to the account, I cannot log in, and there is no active subscription visible, yet the payments continue.

Customer support is either unreachable or unhelpful, and there is no clear way to stop the charges once the account is deleted. This feels extremely unprofessional and unfair.

I do not recommend Krea to anyone. Be very careful with your payment details.

Not worthy at all !!!
Regret . Automatically renewed without my permission, I asked a refund, that refused.
Never again….flop

After I accidentally made a wrong transaction by subscribing to an annual plan instead of a monthly one, the support team handled the situation quickly and professionally and issued a full refund. Great customer service and a very reliable experience overall. Highly recommended.

Amazing Program easy to use and powerful features.
Very professional and fast response from the customer service.

I DO NOT RECOMMEND!!! Be careful with these SCAMMER👺😡! I purchased a package of additional calculation units and it turns out that it is not valid if you do not have a subscription! Although there was no information about this! It was written that these calculation units are instead of a subscription, but this is not true. I applied for a refund due to the provision of false information, but they refused to refund. Although at first they ignored it completely, they only responded when I applied again.. This shows their extremely low quality of service, and especially shows that they are SCAMMERS, because they provide false information, which makes deceived customers spend money unnecessarily. Everything would be different if they corrected their mistake, apologized and returned the money to the customer, but unfortunately, with this behavior they represent themselves as unreliable SCAMMERS!!!

I was charged for a yearly Krea Pro subscription even though my account did not show any active subscription or cancel button.
The billing dashboard was incomplete and did not display the active plan, so I had no way to cancel in time.
Only after searching through hidden workspace menus I found a downgrade option.
This is highly misleading billing behavior.
Still waiting for a refund.
Use with caution.

terrible software, and bad support. i used the product for 30 minutes and asked for refund and they didnt give me. stay away its a scam platform

I can’t stand companies with a bad customer service. That tells me all I need to know about them. You can’t run a bussiness and completely ignore the customers. They are so lazy, they don’t even bother to respond to the bad reviews. They are not a serious company. Unfortunately, a lot of AI companies are run by bunch of puffed up children.

Krea never stopped delivering amazing innovation and incredible value. When I had an issue they were super quick to respond and solve it. Very happy with it.

This is the worst platform. You can’t use Veo, Runway, or OpenAI here. There are too many prompt restrictions — even for simple ones. It’s not user-friendly. If you’re a beginner in AI filmmaking, it will only cause stress and hurt your creativity. The loading speed is also very slow.

Scam. They say they’re from the US but the gum ships from China. I still haven’t received it.

I had a problem with my plan payment, so I emailed Krea support. I want to express my deep gratitude for resolving my issue. You're great, because not everyone helps or provides feedback. I'd also like to thank David for communicating with me. I'm truly grateful for his help in resolving my issue, and I will definitely recommend this app and will happily continue using it. Thank you, you're the best!

The image and video quality are indeed very good. However, credibility has been seriously damaged by the decision to publicly advertise a free tier that was later silently removed. Support claims this is due to “extraordinarily high demand in some regions,” but this still means the company makes promises it cannot keep.

This raises a second concern: if the free plan can be restricted without notice, what guarantees do users have that artificial limits won’t appear in paid tiers too?

Overall: strong technical results, weak transparency and business ethics.

Amazing tool and wonderful support. Love them!

Krea promised a lot but I was required to pay for a subscription before I could test the AI service to see if it was suitable. They also promised to refund if not satisfied. The AI generation was laughable. I did actually laugh out loud when I saw the results. I tried 3 times with the same result. When I requested a refund they said as I had used tokens (to test the service) I wasn't eligible for a refund. They didn't care that the images generated were useless. Poor customer service, poor AI generation and unethical policies.

** Edit. I have since received a refund of the subscription paid.

Absolutely disgusting misuse of AI. This website is trained on real forensic images. You can easily find this out by generating an image of a burnt person. Gross.

when I gennerate a picture they make me chinese. Im from Europe so its patetic. I tried to make a picture off me and a dog and they just made me a furry. please do not buy this pice off shit

Great service. Answers very fast with solution. Thank you.

I accidentally selected yearly subscription, but they changed it to monthly as I requested it