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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported that the products caused adverse skin reactions, including dryness, itchiness, redness, and flakiness, even for those who do not typically have sensitive skin. Some people also felt that the products did not deliver on their advertised promises, such as achieving "glass skin" or reducing pigmentation, and found them to be ineffective or not worth the cost. Conversely, a small portion of people were satisfied with the products, noting improvements in skin texture, hydration, and a reduction in whiteheads and pigmentation. These customers often praised specific items like the Magic Balm and Glass Skin Essence, finding them effective and leading to glowing skin. Some also appreciated the customer service when issues arose, and found the ordering process to be easy.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. While some customers express satisfaction, praising... See more

Quality

Users describe ambiguous interactions with product quality. While some reviewers praise products like the... See more

Order

Consumers have mixed experiences with ordering. Many found the ordering process easy and delivery fast, with... See more

Based on these reviews

Rated 2 out of 5 stars

I have been using KRepubliq for over 6 months now and what i have found with prolonged use is that it has made my skin super sensitive to everything. i can no longer wax my face because it burns - I... See more

Rated 1 out of 5 stars

This product has too many active ingredients and should come with a warning. I am an avid skin care junkie and have had many strong facials in the past ranging from chemical peels, deep sea peels, ski... See more

Company replied

Rated 1 out of 5 stars

I’ve ordered their magic balm mega bundle almost 3 months ago and I’ve given their products a good go and have given it some time. It isn’t worth the money and their are cheaper alternatives out there... See more

Rated 1 out of 5 stars

My skin went too dry. I email them my concern & they justify their products & suggested for me to see dermatologist. My face went itchy & dry. I have been using Korean products & never had issues with... See more


Company details


Contact info

2.8

Average

TrustScore 3 out of 5

49 reviews

5-star
4-star
3-star
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1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Hi I gave 1 star because I had a bad…

Hi I gave 1 star because I had a bad reaction to the products.My eyes swelled I actually couldn’t see through my eyes when I put the eye serum on.My skin went so dry and itchy that my skin actually tore.I actually sent a photo they didn’t seem to worry to much but told said to use something else I just stopped using it and sent everything back.its certainly not for me good news I got my refund in a timely matter in saying that I waited 7 days didn’t hear anything so I emailed again it wasn’t until they got back to me and asked for my tracking number so I’m glad I sent it so I could track it after they got the tracking number the money was put in so all up it was around 10 days so my advice is make sure you can track it after reading the reviews which I should of done before I ordered.So many people had the same reaction that I did

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Useless

I bought pigmentation forte a while ago and used it according to the instructions absolutely useless if anything it dried my skin. I see they are advertising it again on the t.v and I just had to write this review. I received some other products as well I should have sent it back

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

I’m 74 years old

I’m 74 years old. I tried to use the salmon needle but couldn’t use it. I got a reply saying it took awhile to prime after trying again. I still couldn’t get it to work properly. I’ve been trying for the last 2 1/2 weeks to get a return address but their email customer service is full and I’m getting no help. It would be really good if they would follow up on the customers who have got problems with it. It may be very good for young people but when you get to my age it just isn’t working.

March 2, 2026
Unprompted review
Krepubliq logo

Reply from Krepubliq

Hi Roslyn,

Thank you for taking the time to share your feedback. We’re sorry to hear that you had difficulty using the device and that you experienced trouble getting in touch with us.

When you first contacted us, our team responded with some guidance on priming the device, as it can occasionally take a few pumps to get started. At that time we were simply trying to help get the device working as intended.

Unfortunately, we were not aware that your later emails were not reaching us due to the “mailbox full” message you mentioned. We are currently receiving other emails without issue, so this is something we are now investigating with our IT team. Had those messages come through, we would have responded straight away.

We can see you were able to contact us via our info@krepubliq.com email address and we have since replied there with our return instructions so we can assist further.

Thank you again for bringing this to our attention.

Kind regards,
K Republiq Customer Care Team

Rated 1 out of 5 stars

Absolute rubbish product

Absolute rubbish product, collagen check & forehead mask went dry & horrible. The deep wrinkle & finishing glaze was stingy on my skin, a little got into my eye & burnt, definitely not trusting this on my face. Did my money got rid of it.

November 13, 2025
Unprompted review
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Rated 3 out of 5 stars

It’s a bit hit and miss

It’s a bit hit and miss. The serum, cleanser and finishing glaze were really nice but the magic balm is almost unusable. It’s so greasy and remains thick and sticky on your skin no matter how sparingly you apply it.

I also bought the salmon micro infusion kit. I followed all directions but the stamp vial wouldn’t prime and barely any serum came out. It feels like I’ve just thrown a heap of money away there and I have no idea if it would produce results as I had to give up when it only stamped mostly dry patches.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using the products since December 2025

I’ve been using the products since just before Xmas and I love them. The cleanser cleans off makeup better than any cleaner I have used before without multiple cleansing. The eye stick has made my eyes brighter and less sunken looking and my skin is clearer with less bumps. The only product I wouldn’t buy again is the pigmentation cream as I don’t think it worked for my skin but I didn’t really have much pigmentation concerns. I have worn foundation pretty much every day of my adult life to cover redness, sunken eyes, acne and bumps and I haven’t worn any in the last 2 - 3 weeks as I don’t see the need. While my skin isn’t perfect I have used so many other options over the years and never felt like o could do away with my daily foundation.

Their customer service is amazing as well. I recieved an order today and 1 item was missing so I emailed them about 10am. By 4pm I had my Aus Post tracking number for the missing item. Amazing.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Products

I used these products for about 3 months , did not improve my skin at all.

January 27, 2026
Unprompted review
Rated 2 out of 5 stars

I have been using KRepubliq for over 6…

I have been using KRepubliq for over 6 months now and what i have found with prolonged use is that it has made my skin super sensitive to everything. i can no longer wax my face because it burns - I used some eyeliner for magnetic eyelashes and it has burned my face despite it not doing that to anyone else - the only thing that i can put these adverse reactions down to is my prolonged use of KRepubliq. Further, the shipping takes too long and it is overpriced compared to better Korean Skincare - actual Korean Skincare - not Korean Skincare made by an Australian woman.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

I got my package this morning

I got my package this morning. I've used the cleanser, then the finishing glaze, topped off with the magic balm and I am absolutely ecstatic with the results on my skin! I feel fantastic! Thankyou sooooooooooooooo much! I'm 72 and it has done wonders for me!!!!!!!!

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth the money

I’ve ordered their magic balm mega bundle almost 3 months ago and I’ve given their products a good go and have given it some time. It isn’t worth the money and their are cheaper alternatives out there that do a much better job they advertise saying this product will give you glass skin and my skin doesn’t look no different. The eye stick is supposed to make your under eyes look hydrated but it just doesn’t work. I thought the more I would use the product I would see results but almost 3 months of using their products it doesn’t do a thing.

November 11, 2025
Unprompted review
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Rated 1 out of 5 stars

This product has too many active…

This product has too many active ingredients and should come with a warning. I am an avid skin care junkie and have had many strong facials in the past ranging from chemical peels, deep sea peels, skin needling etc so my skin is well versed to take on active ingredients. I have never had a reaction to skincare like I have with krepublic. My skin has become dry, flaky and red around my nose and outer lips. My face is patchy red in many spots. It doesn’t give you the pore free glass skin you hope for whatsoever. Highly disappointed. My fault for buying into the hype from so called influencers

October 2, 2025
Unprompted review
Krepubliq logo

Reply from Krepubliq

We’re so sorry to hear about your experience and really appreciate you taking the time to share your feedback. We completely understand how frustrating it can be when your skin doesn’t respond the way you expect — especially when you’re already experienced with active skincare.

I’ve checked your order and can see that you purchased our Pigmentation Forte Trio, which is a high-performance system designed to target stubborn discoloration. It contains potent active ingredients that accelerate cell turnover — which is how it visibly reduces pigmentation — but that can also cause dryness, flaking or redness if used too frequently, especially in the early stages.

To help your skin rebalance:

Pause the active serum (silver bottle) until your skin calms.

When you restart, apply the pigmentation serum every second night only, and avoid layering it with other exfoliants or retinoids.

Once your skin adjusts, you can gradually increase use as tolerated.

If your intention was to try our Glass Skin Routine (which is much gentler and glow-focused), we’d be happy to help you transition to that or tailor a routine better suited to your skin.

Please reach out to our team at customerservice@krepubliq.com
— we’d love to review your routine with you personally and make sure you get the results you were hoping for.

Thank you again for your honest feedback. We genuinely care about your experience and want to ensure your skin gets back to glowing, healthy balance.

Rated 1 out of 5 stars

I bought the whole product glass skin cleanser,rapid pigmentation cream, serum ,finishing glaze

I bought the whole product ; the cleanser the serum ,and the bottle the moisturising cream and the treatment as as well
I have a little bit of pigmentation ,not too much
I am really quite fair skinned , so it was a weird as I noticed black spots on my lower in light .than my face showed
rashes with itchiness , so I said maybe it’s a new cream then moving forward my whole face feeling itchy covered in rashes scratch marks as if like a cat has scratched me burning sensation. I was so didsappointed with this product that even L’Oréal is better on my skin which is a shame as I had high hopes . I trust care Republic will fully refund my money and be very very cautious on whatever we buy
the product looks amazing it might and may suit somebody else but it definitely doesn’t suit me and it was very expensive because I was bought like a couple of men supplies so be very careful what you buy

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Blown away by the pigmentation serum

Ok so heres the whole low-down on their pigmentation that I have been using for almost 9 weeks now. (spoiler alert - it works! I am blown away!)I wasnt expecting too much as nothing really has worked for my pigmentation - I was worried at first as there was a bit of flaking and dryness but I realise now that was because its actually exfoliating the damaged pigmented skin - anyway felt I had to leave a review because now after treating myself just 3 nights a week like the girls at K-republiq suggested I have barely got any visible pigmentation - just a few stubborn darker bits but I can see those fading so Im literally blown away.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

I have been using the glass skincare…

I have been using the glass skincare range for a week. My skin hasn’t never been dry and since using the products, my face is extremely dry, sore. I have emailed the company two times with no response yet.

I was sure it was supposed to make your face moisturised and it’s done the total opposite! Skin hasn’t never never been or felt this rough and bad!!

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

My skin went too dry

My skin went too dry. I email them my concern & they justify their products & suggested for me to see dermatologist. My face went itchy & dry. I have been using Korean products & never had issues with Innisfree & Laneige. I was really disappointed with Republiq products.

August 11, 2025
Unprompted review

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