I sold my watch to Kronos360. Everything perfect until payment. Two times they told me they paid me and sent me the receipts. The money didn't come. At that point I started worrying. After s... See more
Company replied
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I sold my watch to Kronos360. Everything perfect until payment. Two times they told me they paid me and sent me the receipts. The money didn't come. At that point I started worrying. After s... See more
Company replied
I bought a watch from Kronos 360 MMC and I cannot be happier than I am. Everything went smoothly, the team do not hesitate to give advises without pushing you. I was a great experience and I am su... See more
Company replied
Excellent service and fair prices. I was in Paris on vacation with my family and didn't have too much time, but Axel and his colleagues made everything possible to get the watches that I bought on t... See more
Company replied
I’ve just finalised my first ttansqction with KONOS 360 and it was perfect from the first question I asked to the watch pick-up at their Parisian show-room. So if you see (like I did) a model you rea... See more
Company replied
KRONOS 360 est une plateforme d'achat-vente de montres d'occasion certifiées ou "Certified Pre-Owned" depuis 2015. KRONOS 360 propose des montres de luxe neuves et d’occasion garanties 2 ans avec plus de 100 marques horlogères référencées. Les montres de luxe en vente sur KRONOS 360 proviennent de particuliers collectionneurs ou de professionnels de l'horlogerie. Toutes les montres sont systématiquement expertisées dans notre atelier horloger à Paris. KRONOS 360 est le tiers de confiance qui sécurise les transactions horlogères entre acheteurs et vendeurs. KRONOS 360 assure l’expertise, l'authentification, la logistique et la livraison avec une garantie de 2 ans.
65 rue du Faubourg Saint Honoré, 75008, Paris, France
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Magasin, très aimable .
services, excellent achat de la montre conforme . J’en ai plus de son

Reply from KRONOS 360
Nice welcome
Happy wish the information communicated
Watch description 100% in line with watch bought

Reply from KRONOS 360
Thé purchase process was professional from the very beginning until the reception of the watch.

Reply from KRONOS 360
Zero customer service. The tracking number provided was not real. I sent them 5 emails and every email was ignored. I also contacted them via website and was ignored again. I would not recommend.
Excellent service and fair prices. I was in Paris on vacation with my family and didn't have too much time, but Axel and his colleagues made everything possible to get the watches that I bought on the spot, ready for me within an hour. Merci beaucoup.

Reply from KRONOS 360
I felt the whole time very comfortable in every contact by email, call and also when I picked up the watch in Paris.
I would buy at Korno 360 again. Thank you for the trustful transaction.

Reply from KRONOS 360
Purchased a Tag Heuer Watch product in November 22. The Order was canceled because they received my payment due to banking issues one month later. So far so good. Im now waiting more than 1,5 month to receive my money back. They called me once in january, but this no refund. They are not replying to Mails and calls.
Update to their response from 21.02.23
Instead of apologizing for their incompotetent behavior they copy and paste the same argument that they gave me on google reviews.
As a matter of fact they received a transfer of notice from me after asking me. What they are claiming is incorrect.
Timeline:
- 24th of november 22: Purchasing the product
- 24th of november 22: Payment via transfer from my side
- beginning of december 22: Cancelation of the order
- end of december they received my money
- 17th of january 23 they called me to tell me that they will transfer the amount back(3 weeks after receiving my money!!!)
Since than they were telling me multiple times that i will receive my money back. They were telling me to do it this weeks, than that week. Mentioning wrong details of the payment. Obviously stalling and lying to me on the telephone.
- Today - 21th of february they send me a tranfer notice of the refund. Lets wait if i know really receive my money after 3 month.
Even if they received the money one month later, so end if december 22 it took them incredible 2 month to transfer the money.
This is totally inacceptable. And the worst is that they dont even apologize for the inconvenience and just coming up with explaining and suggest that it was my mistake. That is the worst.

Reply from KRONOS 360
good service. sometimes the communication changed to french. thanks to Google translate managable.
friendly and supportive stuff via mail. good response times.
would use it again

Reply from KRONOS 360
Perfect transaction and the watch, a gift for my wife, is in perfect condition!
The two people from Krono received us perfectly, with courtesy, kindness while remaining efficient.
I’ll not hesitate to come back to them for my next acquisition!

Reply from KRONOS 360
the transaction was successful, watch as described. only thing to review the shipping package should be more resistant the outer carton was damaged ..

Reply from KRONOS 360
So far not great. Over 4 weeks and not even a shipping notice. No updates from the company. Had to reach out and they are “ working on it”. Not feeling great about this purchase. Money has already left my account Probably would not purchase from here again. May need to file a claim with my credit card company on this one

Reply from KRONOS 360
Very good service and support. The watch was delivered in a nice box. Most important, the watch is authentic. The custom processing took longer than expected, be aware of it but this is due to my country regulations. So i had to wait for more than 10 days to receive the watch.
Overall I'm very happy with my purchase with Kronos and their service. I will buy again if I find something I like.

Reply from KRONOS 360
Very Professional Services From Mr Ioli and Mathieu

Reply from KRONOS 360

Reply from KRONOS 360
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