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Rated 2 out of 5 stars

Video upload keeps failing. Why isn't the site designed to at least transfer the files to you, and then you notify me of the issue "for next time". It gives me no reason code, nothing to trouble sho... See more

Rated 5 out of 5 stars

This season our team made huge strides in their understanding of lacrosse. Much of that was due to Krossover. The ability to watch sequenced segments of the same issue or success helped our team reali... See more

Company replied

Rated 4 out of 5 stars

This was my first year using Krossover, and I'm currently undecided if I will continue with the subscription for next season or not. Pros: Someone else logs the hours to breakdown the... See more

Company replied

Rated 5 out of 5 stars

I love this service. It makes putting clips of film together so much easier. No does highlight packages or showing opponent tendencies better than Krossover. There are a few things about the... See more

Company replied

Company details

  1. Sporting Goods Store

Information provided by various external sources

Coaches upload their game film, we break it down. We provide searchable film clips, box scores, visualizations, and more that can be easily shared with players, recruiters, and media members. We’ll be your video coordinator so that coach can actually focus on coaching.


Contact info

3.8

Great

TrustScore 4 out of 5

89 reviews

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Rated 5 out of 5 stars

Krossover has become a must-have for our basketball program

With Krossover I've been able to take a data-driven approach to improving our basketball program. It saves me time compiling the critical stats and game film for my team and gives me essential information about our strengths and weaknesses that I couldn't possibly get using other tools.

April 15, 2015
Unprompted review
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Rated 5 out of 5 stars

Krossover

Krossover has been instrumental to Marion High School Girls Basketball Program. Krossover eliminates the old ways of film breakdown, by doing this for us. It is almost like having our own Sports Information Director at a click of a button. I highly recommend this statistical breakdown program to any high school or collegiate level basketball program!!

April 14, 2015
Unprompted review
Rated 5 out of 5 stars

Big help gathering stats

This is the best out there. Would still like to see a way to better track fouls as that was one stat that had the most mistakes. Also, if there is a way to track playing time that would be the topping on the cake.

April 14, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing, coach. Tracking playing time is definitely a goal for the future!

Rated 5 out of 5 stars

A great product

When I became a Varsity Basketball Coach two years ago I looked at various sites to use for film and without a shadow of a doubt Krossover was the best option. For a fair price all of our games are broken down and statistics are given. The Krossover Kredit program is wonderful and allows coaches to get benefits that can help their program. I would recommend Krossover to any coach who wants their team to benefit from film.

April 14, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing, coach! Looking forward to another great year in 2015-16!

Rated 4 out of 5 stars

Very Helpful

Krossover certainly helped our program. It is expensive and the wait time to break down the film sometimes is longer than promised, but the service provided is valuable. I do believe that Krossover helped our program this year.

April 14, 2015
Unprompted review
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Reply from Krossover

Glad to hear that Krossover helped your team this year! Disappointed that your game film was not turned around fast enough. We pride ourselves on getting breakdowns back even more quickly than our turnaround time indicates. We will make sure our indexers are aware of this issue and that it is corrected before next season. Hope to have you back on board in 2015-16!

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Rated 5 out of 5 stars

Krossover is an excellent service.

Krossover is a pricey, but for me, indispensable option for basketball video breakdowns. Any issues I had were quickly responded to and resolved. Most problems were my or my camerapersons fault. Overall the experience was as good or better than advertised.

April 14, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing your experience! Glad that our support team was able to solve your issues quickly. Hope that the quality of our breakdowns was worth the cost. Looking forward to having you back on board for the 2015-16 season!

Rated 4 out of 5 stars

Krossover is a plus to our program

Krossover big part of our program. Made exchange with others easy.

April 14, 2015
Unprompted review
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Reply from Krossover

Awesome to hear. Glad we could make your life easier! Looking forward to another great year next season.

Rated 4 out of 5 stars

On the way to greatness

Overall great experience.

Things to work on:
1. Per minute options if we provide minutes.
2. Shortened clips for made baskets only, keep sets same length. That way if we are scouting a player we can get through the reel faster.
3. Folders for reels to organize by teams.
4. Upload errors seem to happen frequently on heavy upload nights even on a great internet connection.
5. An app.

April 13, 2015
Unprompted review
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Reply from Krossover

Glad you had a great experience with us! We'll forward your suggestions over to our engineering team and make sure they are on our radar as we look to improve our platform. For 2015-16, there will definitely be a mobile app for Apple and Android, plus a brand new uploader that will make things run even smoother.

Rated 3 out of 5 stars

Awesome potential, needs a little more care from the film indexers

I really want to give Krossover 5 stars, but our experience this season doesn't warrant 5 stars. We had so many errors with player number and "unknown" plays. I know our away jerseys are hard to read, but I had our film guy say the number of the players when the action happened so the indexers could hear the number. I don't think they watched the games with the sound on. Every away game we had would have 60% "unknown" and that made me use a lot of my time figuring out and re-entering player numbers. It was great in other respects, but it wasn't amazing like I thought it would be, especially not for the money I paid.

April 13, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing your experience with us. It's disappointing to hear that issues with unknown players made your season with Krossover less than perfect. As we implement stricter quality control standards for the 2015-16 season, as well as add HD capabilities, these issues should be greatly reduced. We hope to have you back on board for next year so we can make sure to deliver a perfect breakdown.

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Rated 5 out of 5 stars

Best coaching aid ever!

I upload my film, they do everything else. It does my stats (yes there are sometimes mistaken players but an easy fix). Saves me countless hours after games, I couldn't do that with Hudl, and with a toddler running around that's great! I can watch games now to actually WATCH and not to stat and then watch, everything is at my fingertips!

April 13, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing! Glad we were able to save you some time and allow you to spend more of your day with your family. Looking forward to having you back on board in 2015-16, where stricter quality control and HD capabilities for our indexers should solve any statistical issues you had in the past!

Rated 4 out of 5 stars

Pros & Cons

This was my first year using Krossover, and I'm currently undecided if I will continue with the subscription for next season or not.

Pros:
Someone else logs the hours to breakdown the film (HUGE)
Ease to share film with recruiters
Easy to sort & find specific possessions
Relatively fast turn-around time for breakdowns

Cons:
Many times the person doing breakdowns struggled to identify correct players or claimed difficulty in reading numbers which made stats inaccurate
No mobile app for players to watch film
No tracking mechanism to see which players had logged in to watch film and for how long
Cost is a burden for HS coaches compared to other programs

April 13, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing your pros and cons. We hope to have you back on board in 2015-16. We'll have a mobile app for Apple and Android, last login visibility to track when your players accessed their account, and HD capabilities for the indexers that will mitigate many player identification issues. This will allow us to deliver a near-perfect breakdown that will hopefully justify the cost for your team.

Rated 5 out of 5 stars

This is a great tool for the helping with the scouting aspect of the game.

Overall we where very happy with Krossover. We had a few issues with identifying players in break down which gave us some incomplete stats. We talked to Reps and they gave us suggestions that helped with the breakdown. Great product that we will continue to use in the future.

April 13, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing your experience! Glad you were happy with our performance this season, and that our reps were able to solve the few issues you had. We're continuing to make improvements and hope to have you back on board in 2015-16!

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Rated 5 out of 5 stars

Krossover - an integral part of our program

Our basketball program has used Krossover's breakdown and clipping service for the past four seasons. The product's accuracy and ease of use have improved every year. It is now a critical part of our program. The detailed statistics and film breakdowns allow us to be more effective in teaching and developing our players. We are also able to efficiently share scouting videos as well as recruiting highlight films. Krossover saves us countless hours each season by not having to stat and breakdown our games manually and not having to copy video between media. I would highly recommend Krossover for any college or high school program.

April 13, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing! Happy to have you on board - looking forward to a fifth season in 2015-16!

Rated 4 out of 5 stars

Good Experience

Really good service. Timely and they stat well saves plenty of time. I would like to be able to edit my comments from any computer. Had some issues where comments were off the screen or did not show up

April 13, 2015
Unprompted review
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Reply from Krossover

Glad to hear we saved you some valuable time this season! The commenting bug you're referring to has been completely fixed and we apologize for any inconvenience that may have caused. We look forward to having you on board in 2015-16!

Rated 5 out of 5 stars

Krossover Should Be Listed As One of My Assistant Coaches

I don't think I would have been able to put as much time and effort into my team if it weren't for Krossover's team. I am a very statistically driven coach so Krossover has been perfect for me. However, even players and coaches who may not be as "new school" can get a lot from Krossover's analysis:
1) You see things that you missed the first time around (we can't see everything)
2) You save time by being to get to exact moments in games.
3) Krossover holds yours players accountable.
4) You have "back up" to what you are saying or teaching when talking to your team, an individual player, or even a parent.
5) The "grunt" work is done for you leaving more time for the "basketball stuff".

April 13, 2015
Unprompted review
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Reply from Krossover

Thanks for sharing James! We appreciate you spreading the word.

Rated 5 out of 5 stars

Cannot Coach Without It

Krossover was awesome. Best customer service experience ever. I am signing up for next year.

April 13, 2015
Unprompted review
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Reply from Krossover

Great to hear! Looking forward to another great year in 2015-16.

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Rated 5 out of 5 stars

I would highly recommend Krossover

This is our first year with Krossover and it proved to be an invaluable tool to our basketball team. We were 17-6 and 1 win away from the state tournament this year and we owe some of our success to Krossover. The film review, ability to share film and statistical analysis was excellent. I would like some information on how to make highlight reels and the ability to share specific clips with our players.

April 13, 2015
Unprompted review
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Reply from Krossover

Glad to be a part of your successful season! Check out these two articles that will help walk you through highlight reels and sharing clips.

http://support.krossover.com/customer/portal/articles/1251841-creating-highlight-reels-%E2%96%BA

http://support.krossover.com/customer/portal/articles/1252822-sharing-highlight-reels-games-%E2%96%BA

Rated 5 out of 5 stars

Great experience with Krossover

From having worked with Hudl before, Krossover was a delight and easy to recommend to other coaches. My games were easy to roster and upload and I had games processed either on time or before promised time. I love the analytic functions and easy sort when reviewing the games with my players.

Thank you so much. We will be using next year as well!

April 13, 2015
Unprompted review
Krossover logo

Reply from Krossover

Awesome to hear! Looking forward to a great 2015-16 season.

Rated 5 out of 5 stars

Krossover is simply the best

Krossover has really changed the way in which I personally coach and work. It is like hiring a full time assistant to do film breakdown and stats. I love how simple it makes scouting the opponent for my staff and players. I also love how easy it is to share game film with other coaches.

April 13, 2015
Unprompted review
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Reply from Krossover

Awesome to hear! Can't wait for next season to start.

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