KRUU Reviews 22,934

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,049 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of setting up and using the product, making it a popular choice for various events. The delivery service is consistently praised for being on time, often arriving days before the event, which allows for practice and preparation. People appreciate the quality of the photos and the generous supply of paper and ink, ensuring a continuous and enjoyable experience for guests. However, some customers experienced issues with the printer's speed and functionality, noting that it could be slow or stop printing unexpectedly, which sometimes led to long lines or unfulfilled printing desires. A few people also mentioned difficulties with the layout design process, finding it complex or resulting in text that was too small once printed.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of setup, use, and... See more

Product

People report positive experiences with the product, finding it to be a huge hit at events like graduations... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the timely arrival... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the amazing and excellent quality of the... See more

Service

Customers consistently note positive experiences with service, often highlighting that the photo booth was a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy set up and easy to ship back! I am so happy we decided on this for son's graduation party - it was a hit! I love we didn't need anyone to man the Photo Booth station, everyone enjoyed taking thei... See more

Company replied

Rated 5 out of 5 stars

I just used The HRUU Photo Booth for my daughter’s graduation party 🎉 it was a huge hit! Everyone loved to take home their custom collage photos. It was soooooo easy to set up. I’m a woman & did it... See more

Company replied

Rated 5 out of 5 stars

Every promise made by Kruu was met. The camera was deliverd on time, we set it up as directed and everything worked. Guests had fun using the camera at the wedding reception and we have some great pho... See more

Company replied

Rated 5 out of 5 stars

I posted this on Google, but 10/10 definitely recommend! It was simple to put together and easy to use. Super cheap also vs paying an astronomical amount of money for other photo booths. All my weddin... See more

Company replied


Company details

  1. Photography Service
  2. Event Planner
  3. Photo Printing Service
  4. Wedding Planner
  5. Wedding Service

Written by the company

At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(22,934)

6,304 reviews in the last 12 months

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Rated 5 out of 5 stars

What a Hit!!!

We rented the Kruu photo booth for my daughter's grad party and what a hit! Easy delivery, set-up, operation, tear down and shipment. The photo booth came with tons of ink and paper so the guests were at it all night. I loved seeing all the photos on the app after the booth was returned too. What a great idea and memory for everyone!

May 29, 2026
KRUU logo

Reply from KRUU

Hi, Angeline.

We’re so glad everything from delivery to teardown felt smooth and stress-free; that “easy breezy” experience is exactly what we’re going for.

And yes… when we say “unlimited prints” we mean it. We fully support guests treating the booth like it’s their last night on earth.

Hearing that it stayed busy all evening and created that many memories is everything. Even better that you got to relive it all afterward in the app.

Thanks for letting us be part of your daughter’s celebration!

Best,
KRUU US

Rated 5 out of 5 stars

Perfect photo booth for your party!

First of all this was the cheapest photo booth option I've seen everywhere!!! They shipped it directly to my house, we tested it and it was easy to set up. We couldn't figure out something so we called the help desk and they were so helpful! The photo booth was great and I'm so glad I bought it! The return was so easy since the postage is provided! Best decision I've made for my party was renting from Kruu! I will do it again and again on my next parties! I highly recommend!!!

May 22, 2026
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Reply from KRUU

Hi, Carree.

First of all, we love a “cheapest option I’ve seen” moment, but even more than that, we love that it still delivered the full experience you were hoping for.

From shipping it straight to your door, to an easy setup, to having our support team jump in when you needed help, that’s exactly how it should feel: simple, supported, and fun the whole way through.

We’re so happy the booth was a hit and that you’re already planning to use it again (and again and again). That’s the highest compliment we could get.

Thanks for the amazing recommendation!

Best,
KRUU US

Rated 5 out of 5 stars

Used this for a school event

Used this for a school event. Super easy to setup! Great templates to choose from! Love that you can print multiple photos so everyone can have one. Will definitely use for other events.

June 9, 2026
Rated 5 out of 5 stars

It was user friendly

It was user friendly, I liked that we got to custom a border for her photos. I would've wanted the highest tier pkg, so that we didn't have to cut the pics ourselves, but they had sold out of those already. I really liked that it came a couple days early so that we could make sure that it worked. Also being able to download and view all the photos taken was really nice so we could have more memories. Returning KRUU was easy since they included a return label when it was delivered. We just packed it back up and slapped the label on and dropped it off. We will most likely use KRUU again and recommend it to others 5/5 : ).

May 22, 2026
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Reply from KRUU

Hi, Javonna.

First off, we’re so glad you enjoyed customizing your photo border; those little personal touches make the booth feel *so* much more yours.

We also really appreciate your honesty about the tier you wanted. The cutting feature can definitely make things faster during busy events, so we understand the preference for the Premium package. That kind of feedback is super helpful as we keep improving availability and planning guidance.

It’s great to hear the early delivery gave you peace of mind; being able to test everything ahead of time should always feel like a bonus, not a scramble.

We’re really happy it still earned a 5/5 and that you’d recommend us. Thank you for taking the time to share your experience, it genuinely helps us grow.

Best,
KRUU US

Rated 5 out of 5 stars

Selfie booth was a HIT!

It was amazing and the selfie booth was definitely a hit! Perfect to capture all of the fun memories for my daughter's graduation party. Easy to set up and easy to return.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Product arrived in plenty of time before my event and came with easy to understand set up instructions. It worked perfectly my event and I have already recommended KRUU to others!

May 29, 2026
Rated 5 out of 5 stars

graduation celebration 5-24-26

This was such a great addition to our graduation celebration. everyone enjoyed taking pictures and printing them to take home. It was easy to set up and use. The only problem we had was the printer would glich every now and then. But other than that it was fun and a great price compared to the others we got quotes from.

May 24, 2026
Rated 5 out of 5 stars

So easy and convenient!

Wedding planning is STRESSFUL, but our photo booth was not. Delivery was great, quality was great, and our guests loved it. Would definitely recommend!

May 23, 2026
Rated 5 out of 5 stars

Great experience - easy to manage

Very convenient way of having great photobooth experience for a party! From reception to set up then return it was extremely easy. The only complex step was to define a layout for the picture printing. 4 pics on one, I would not recommend, 1-3 is great. And if you want to add text, it would be nice to have advise from a pro. our text size was too small once printed. Other than that, I would definitely recommend.

May 30, 2026
KRUU logo

Reply from KRUU

Hi, Marie.

First off, we’re really happy to hear the whole process from delivery to setup to return felt smooth and convenient. That’s exactly the stress-free experience we aim for.

And we appreciate the honest feedback on the layout design — you’re not alone in discovering that more isn’t always more when it comes to photo strips. WE'd like to highlight that you can update your designs through the free KRUU app if you're not happy with your prints.

Same goes for text sizing. We hear you on wanting more guided tips or “pro advice” built into the setup flow. That’s really valuable feedback as we keep improving the design experience.

We’re glad that despite those hiccups, you’d still recommend us. Thanks for taking the time to share such thoughtful insights.

Best,
KRUU US

Rated 5 out of 5 stars

It’s so easy a caveman can do it.

It’s so easy a caveman can do it. Very intuitive. Didn’t have to use the instructions. The Photo Booth was a huge hit with our guests. I will definitely use KRUU again.

May 30, 2026
Unprompted review
KRUU logo

Reply from KRUU

Hi, Rich.

We’re glad it felt super intuitive and easy to get going — that’s exactly the goal, caveman or not!

And we’re especially happy it was a hit with your guests. Nothing better than seeing everyone jump in without hesitation and start making memories right away.

Looking forward to being part of your next event; we’ll be ready when you are!

Best,
KRUU US

Rated 5 out of 5 stars

GREAT addition to the graduation party!

This was a great addition to my daughter’s graduation party. Communication from the company was excellent and I knew exactly what the process was from delivery, to set up, to return. It was so easy and SO MUCH FUN! I got all my digital pictures and could also send a link to others in our party to download the pictures. I highly recommend and would use KRUU again.

June 6, 2026
Rated 5 out of 5 stars

Easy Peasy

We were surprised at the ease of receiving, set up, use, and even return! The Kruu booth was a hit at our wedding and I would definitely recommend and consider using again in the future.

June 4, 2026
Rated 4 out of 5 stars

Great service, minor set back

Order, delivery and sending back the booth went great. Set up was mostly hassle free until we got to the printer and had problems getting it to print unless we pushed the printer cartridge in firmly with our fingers. We couldn't let go or it would give us an error message and wouldn't print. Luckily is came with a back up printer which didn't have any issues and once we plugged it in we were good to go.

June 6, 2026
KRUU logo

Reply from KRUU

Hi, Haily.

We’re really glad to hear that ordering, delivery, return, and most of the setup went smoothly; that part should always feel easy, so it’s good to know it did.

That said, we’re sorry you ran into trouble with the primary printer. Needing to manually hold the cartridge in place just to get printing going definitely isn’t how it’s supposed to work, and we understand how frustrating that must’ve been in the middle of setup.

We’re very glad the backup printer saved the day, but your experience with the first unit is still important.

Thanks for taking the time to explain what happened so clearly. Feedback like this helps us catch the things that don’t show up in testing, and we appreciate you sharing it.

Best,
KRUU US

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