Ksmartsign Reviews 

2,997
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Superb product Very good quality and looks very smart, many friends have commented on how impressive it looks and will be ordering one themselves. Ordered on Saturday delivered on Sunday Commen... See more

Rated 5 out of 5 stars

I was looking for a modern house number sign to replace the old one which was a little tired & becoming difficult to read. I saw an acrylic sign by Ksmart & it fitted the bill perfectly. The sign com... See more

Rated 5 out of 5 stars

Amazon stated they delivered the sign we ordered and posted it through our letter box. Nothing arrived- we were in all day. Waited in all day- no delivery and impossible to contact Amazon.... See more

Company replied

Rated 5 out of 5 stars

I’ve bought these signs for me and other family members, including the one where you can attach a ring doorbell they are by far the best and the quality is outstanding ,and a bonus is the fast post... See more

Company details

  1. Interior Designer

Information provided by various external sources

We specialise in the design & manufacture of property signs to compliment the front of your property with a house number and street name.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(2,997)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value, high quality house signs

Such great quality signs which stand out well from a distance. Very clear lettering and easy to assemble. Come very well packaged, quick delivery and easy to assemble. We have already ordered 6 of these and now placing an order for 4 more ..... can not recommend this product highly enough. Also everyone comments on them as well and can't believe the price when I tell them.

October 17, 2023
Unprompted review
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Rated 5 out of 5 stars

A worthwhile purchase.

I had reason to phone the company to make an enquiry and was given every assistance to get things sorted. My house number plate arrived very quickly ( White over Gold). It was exactly as described, and once in place a neighbour commented that it "looked good" and that it "lifted the neighbourhood". I think that says it all.

October 3, 2023
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Rated 4 out of 5 stars

Front door sign

Really nicely made signed with only two points to comment on:
1) Use a slightly thicker facia paper - once lazer cut it tears easy and makes it hard to remove
2) Use better quality fixing screws - heads just get chewed up

October 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service and excellent products

I ordered an item from this company yesterday 26th September and was given an estimated delivery date of 3rd October and it came early today 27th September which was a bonus.The item is well made and of excellent quality well worth the money and looking way more expensive than it cost tbh I think this company is short changing themselves and should be charging more.If you are looking for a customised number blare please but from this company you definitely won’t be disappointed.

September 26, 2023
Unprompted review
Ksmartsign logo

Reply from Ksmartsign

We are very grateful of the review and appreciate your custom. We would LOVE to charge more for our products, we work on a model that only makes us profitable when we sell at scale. Due to so many other companies selling the same products (a lot smaller quantities) and photoshopping their images to appear like they use the same materials means we are swamped in a field where the price ultimately creates a sale. Unfortunately true quality cant really be showcased online! But we are very appreciative that you can see our quality first hand! Regards, Ben @ K Smart Sign

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Rated 5 out of 5 stars

The quality of the sign is amazing and…

The quality of the sign is amazing and the delivery time was very quick, I had a small issue with some parts and the issue was resolved with one conversation and the parts were sorted within a week, would definitely recommend to other people and would definitely use them again for any other signs if they were needed in the future..

September 18, 2023
Unprompted review
Rated 1 out of 5 stars

Website and "chat" is appalling

Website and "chat" is appalling. I wanted to know what fonts are available, what type sizes can be used, why there is no template for a house name.....go to "chat" and get a bit that says you have to wait 20 minutes to get the first answer. All the positive reviews on Trustpilot now seem suspicious.

September 15, 2023
Unprompted review
Ksmartsign logo

Reply from Ksmartsign

Hello David, you can CLEARLY see on the website on the left where it says "Text Style" that there is a list of 32 text style choices. Clicking the selected text style then brings up ALL associated signs we have using that text style. It literally could not be any easier.

We also state on the website that there are no previews available (Template as you say) due to there being so many operating systems (smart phones, tablets etc) that it would be impossible to show customers what it would look like. Just like 99% of personalisation sites! Previews are buggy and not a true representation of what a sign will look like so we do not use them.

The online chat took your email address incase your wait was longer than expected, a standard protocol. Looking back at the chat now I can see our CS representative replied to you at 5.03pm when your original chat request started at 4.48pm

As for your comment about our trust pilot reviews being suspicious I shall forward this directly to trust pilot themselves for them to review!

You probably haven't seen our 500,000+ positive reviews on Amazon.... I'm sure you will suspect they are all false too!

Regards, Ben @ K Smart Sign Ltd

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